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Interviewing

Interviewing. Purposes for Employment Interviews. For you as the job candidate 1. Convince the employer of your potential 2. Find out more about the job and the company 3. Expand on the information in your resume. Purposes for Employment Interviews. From employer perspective :

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Interviewing

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  1. Interviewing

  2. Purposes for Employment Interviews For you as the job candidate • 1. Convince the employer of your potential • 2. Find out more about the job and the company • 3. Expand on the information in your resume

  3. Purposes for Employment Interviews From employer perspective: • 1. Assess your abilities in relation to the requirements for the position • 2. Discuss your training, experience, knowledge, and abilities in more detail • 3. See what drives and motivates you • 4. Decide whether you would fit into the organization

  4. Types of Interviews • Screening Interviews • Screen to filter those candidates who fail to meet minimum requirements • Hiring/Placement Interviews • Most promising candidates selected will be invited to hiring/placement interviews

  5. Hiring/Placement Interview Types • One-on-One Interviews: expect to sit down with a company representative and talk about the job and your qualifications. Most common • Panel Interviews: Conducted by people who will be your supervisors and colleagues. Interviewers take turns asking questions. • Group Interviews: When a company interviews several candidates for the same position at the same time.

  6. Hiring/Placement Interview Types • Sequential Interviews: A candidate meets with two or more interviewers on a one-on-one basis over the course of several hours or days. • Stress Interviews: Meant to test your reactions during nerve-racking situations. • Examples: interviewer asks questions at a rapid rate, being treated rudely by one of the interviewers, greeted with silence

  7. Before the Interview • 1. Research the target company • 2. Preparing and practicing • Study job description, resume, cover letter • Prepare success stories • Handling crisis, juggling many priorities, learning from a mistake, working on a team, going above expectations • Practice answers to possible questions • Clean up any digital dirt • Expect to explain problem areas on your resume • Decide how to dress • Gather items to bring

  8. During the Interview • 1. Sending Positive Nonverbal Messages • Control body movements • Exhibit good posture • Practice appropriate eye contact • Use gestures effectively • Smile enough to convey a positive attitude • Listen attentively • Turn off your cell phone • Don’t chew gum • Sound enthusiastic and interested – but sincere • Avoid “empty” words (um, uh, like, basically)

  9. During the Interview • 2. Initiate a handshake • 3. Make eye-contact • 4. Wait for interviewer to off you a chair • 5. Confidence • 6. Clarify questions • 7. Enthusiasm and positivity

  10. Questions to Get Acquainted • 1. Tell me about yourself • 2. What are your greatest strengths? • 3. Do you prefer to work by yourself or with others? Why? • 4. What was your major in college, and why did you choose it? • 5. What are some things you do in your spare time? Hobbies? Sports?

  11. Questions to Gauge Your Interest • 1. Why do you want to work for (name of company) ? • 2. Why are you interested in this position? • 3. What do you know about our company? • 4. Why do you want to work in the _______ industry? • 5. What interests you about our products (services) ?

  12. Questions About Your Experience and Accomplishments • 1. Why should we hire you when we have applicants with more experience or better credentials? • 2. Describe the most rewarding experience of your career so far. • 3. How have your education and professional experiences prepared you for this position? • 4. What were your major accomplishments in each of your past jobs? • 5. What was a typical workday like? • 6. What job functions did you enjoy most? Least? Why? • 7. Tell me about your computer skills? • 8. Who was the toughest boss you ever worked for and why? • 9. What were your major achievements in college? • 10. Why did you leave your last position? OR: Why are you leaving your current position?

  13. Questions About the Future • 1. Where do you expect to be in five (or ten) years from now? • 2. If you got this position, what would you do to be sure you fit in? • 3. This is a large (or small) organization. Do you think you would like that environment? • 4. Do you plan to continue your education? • 5. What do you predict for the future of the __________ industry? • 6. How do you think you can contribute to this company? • 7. What would you most like to accomplish if you were to get this position? • 8. How do you keep current with what is happening in your profession?

  14. Challenging Questions • 1. What is your greatest weakness? • 2. What type of people do you have no patience for? • 3. If you could live your life over, what would you change and why? • 4. How would your former (or current) supervisor describe you as an employee? • 5. What do you want the most from your job? Money? Security? Power? • 6. What is your grade-point average, and does it accurately reflect your abilities? • 7. Have you ever used drugs? • 8. Who in your life has influenced you the most and why? • 9. What are you reading right now? • 10. Describe your ideal work environment. • 11. Is the customer always right? • 12. How do you define success?

  15. Questions About Money • 1. How much money are you looking for? • 2. How much are you presently earning? • 3. How much do you think you’re worth? • 4. How much money do you expect to earn within the next ten years? • 5. Are you willing to take a pay cut from your current (or previous) job?

  16. Situational Questions • 1. You receive a call from an irate customer who complains about the service she received last night at your restaurant. She is demanding her money back. How would you handle the situation? • 2. If you were aware that a coworker was falsifying data, what would you do? • 3. Your supervisor has just told you to do something a certain way, and you think that way is wrong and that you know a far better way to complete the task. What would you do? • 4. Your supervisor has just told you that she is dissatisfied with your work, but you think it’s acceptable. How would you resolve the conflict? • 5. Assume that you are hired for this position. You soon learn that one of the staff is extremely resentful because she applied for your position and was turned down. As a result, she is being unhelpful and obstructive. How would you handle the situation?

  17. Behavioral Questions • 1. Tell me about a time when you solved a difficult problem. • 2. Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way. • 3. Describe a time when you had to analyze information and make a recommendation. • 4. Describe a time that you worked successfully as part of a team. • 5. Tell me about a time you dealt with confidential information. • 6. Give me an example of a time when you were under stress to meet a deadline. • 7. Tell me about a time when you had to go above and beyond the call of duty in order to get a job done. • 8. Tell me about a time you were able to successfully deal with another person even when that individual may not have personally liked you (or vice versa). • 9. Give me an example of when you showed initiative and took the lead. • 10. Tell me about a recent situation in which you had to deal with an upset customer or coworker.

  18. Illegal and Inappropriate Questions • 1. What is your marital status? Are you married? Do you live with anyone? Do you have a boyfriend (or girlfriend)? (legal to ask after hiring for tax forms) • 2. Do you have any disabilities? Have you had any recent illnesses? (legal to ask Can you carry a 50-pound sack up a 10-foot ladder five times daily? • 3. I notice you have an accent. Where are you from? What is the origin of your last name? What is your native language? (legal to ask what languages you speak or if language ability is related to the job). • 4. Have you ever filed a worker’s compensation claim or been injured on the job? • 5. Have you ever had a drinking problem or been addicted to drugs? (legal to ask if a person uses illegal drugs) • 6. Have you ever been arrested? (legal to ask Have you ever been convicted of ___________? When the crime is related to the job)

  19. Illegal and Inappropriate Questions • 7. How old are you? What is your date of birth? When did you graduate from high school? (legal to ask are you 16 years (or 18 years or 21 years) old or older? depending on the age requirements for the position) • 8. Of what country are you a citizen? Where were you born? (legal to ask are you a citizen of the U.S. ? Or, can you legally work in the U.S. ? ) • 9. What is your maiden name? (legal – what is your full name? or, have you worked under another name? • 10. Do you have any religious beliefs that would prevent you from working weekends or holidays? (legal to ask if you can work weekends and holidays) • 11. Do you have children? Do you plan to have children? Do you have adequate child-care arrangements? (legal to ask dependent info. For tax purposes once hired) • 12. How much do you weigh? How tall are you? (legal to ask if minimum standards are necessary to safely perform a job.)

  20. Closing the Interview Asking Your Own Questions • 1. What will my duties be? • 2. Tell me what it’s like working here in terms of the people, management practices, workloads, expected performance, and rewards. • 3. What training programs are available from this organization? What specific training will be given for this position? • 4. Who would be my immediate supervisor? • 5. What is the organizational structure, and where does this position fit in? • 6. Is travel required in this position? • 7. How is job performance evaluated?

  21. Closing the Interview • 8. Assuming my work is excellent, where do you see me in five years? • 9. How long do employees generally stay with this organization? • 10. What are the major challenges for a person in this position? • 11. What do you see in the future of this organization? • 12. What do you like best about working for this organization? • 13. May I have a tour of the facilities? • 14. When do you expect to make a decision? Ending Positively

  22. After the Interview • Thank the Interviewer • Contacting Your References • Following Up

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