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FdA B&M Introduction to Management . Leadership. ‘Six Management Skills’ (CMgr). Leading People Managing Change Meeting Customer Needs Managing Information and Knowledge Managing Activities and Resources Managing Yourself. Learning Outcomes.
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FdA B&M Introduction to Management Leadership
‘Six Management Skills’ (CMgr) • Leading People • Managing Change • Meeting Customer Needs • Managing Information and Knowledge • Managing Activities and Resources • Managing Yourself
Learning Outcomes At the end of today’s session learners will be able to: • Discuss the dynamic nature of leadership • Describe selected leaders from history and today • Describe the various qualities needed in leaders • State the key leadership theories and the main themes of each
What do you believe leadership is? Definition of Leadership
Dictionary definitions include: • the activity of leading • the body of people who lead a group • the status of a leader • the ability to lead
Dictionary definitions include: • the activity of leading • the body of people who lead a group • the status of a leader • the ability to lead Inspired?
Leadership • Quite easy to explain – is it so easy to practice though? • Are good leaders followed chiefly because people trust and respect them, or for the skills they possess? • Is leadership is ‘different’ to management?
& management skills too! Leadership Qualities Include: • integrity • honesty • humility • courage • commitment • sincerity • passion • confidence • positivity • wisdom • determination • compassion and • sensitivity
Who do you know? Leaders From History
If so what are they? Are there any Leadership Theories?
Leaders are born and not made • Great leaders will arise when there is a great need • based on the great leaders. • often from the aristocracy • few from lower classes had the opportunity to lead • leadership had something to do with breeding. • pointing to people such as Eisenhower and Churchill, (Jesus, Moses, Mohammed and the Buddah) • Gender issues were not on the table when the theory was proposed
people are born with inherited qualities • some qualities are particularly suited to leadership • people who make good leaders have the right combination of characteristics • based on the psychological focus of the day • attention on studying successful leaders • if people could be found with these qualities then they, too, could also become great leaders
leaders can be made, rather than are born • successful leadership is based in definable, learnable activities • does not seek inborn traits or capabilities • looks at what leaders actually do • success defined in terms of describable actions • relatively easy for other people to act in the same way • easier to teach and learn • assumes that leadership capability can be learned • opens the floodgates to leadership development • relatively easy to develop • simply assess both leadership success and actions • correlate statistically significant activities with success and failure
defines position based on social learning and reading. • expectations about the responsibilities people will have • subtly encourages others to act within position expectations • people will act within the functions they adopt • leaders are influenced by signals around expectations • leaders will generally conform to these • relies upon formal and informal information re leader's function • influenced by values, culture training, modelling • conflict can occur when people have differing expectations of their leaders • conflict can occur when leaders have different ideas about what they should be doing vs. the expectations that are put upon them • expectations vary from specific to broad ideas
involvement in decision-making improves the understanding of the issues • people committed to actions where they been have involved • people less competitive and more collaborative when they are working on joint goals • people making decisions together, have social commitment and commitment to the decision • several people deciding together make better decisions than one person • leader, seeks to involve other people in the process • influence others are given may vary on the manager's preferences and beliefs • level of participation depends on the type of decision being made • decisions on how to implement goals may be joint • also known as consultation, empowerment, joint decision-making, democratic leadership, Management By Objective (MBO) and power-sharing • can be a sham when managers ask for opinions and then ignore them
The best action of the leader depends on a range of circumstantial factors. • an effective leader does not just fall into a single preferred style • affected by factors within the particular situation • perception of the follower and the situation will affect what they do rather than the truth of the situation • The leader's perception of themselves and other factors such as stress and mood will also modify the leaders' behaviour • Leaders here work on such factors as external relationships, acquisition of resources, managing demands on the group and managing the structures and culture of the group
A good leader develops “the competence and commitment of their people so they’re self-motivated rather than dependent on others for direction and guidance.” (Hersey 91) • According to Ken Blanchard, Four combinations of competence and commitment make up what we call development level. • D1 - Low competence and high commitment[8] • D2 - Low competence and low commitment • D3 - High competence and low/variable commitment • D4 - High competence and high commitment
leader's ability to lead is dependent upon situational factors • including the leader's preferred style, the capabilities and behaviours of followers • a class of behavioural theory • contends that there is no one best way of leading • a leadership style that is effective in some situations may not be successful in others • helps to explain how some leaders who seem for a while to have the 'Midas touch' suddenly appear to go off the boil and make very unsuccessful decisions • an assumption of no simple one right way • takes a broader view that includes factors about leader capability and other variables within the situation.
people are motivated by reward and punishment • clear chain of command • all authority to the manager. • creates clear structures • is clear what is required of subordinates, • rewards for following orders. Discipline also usually in place. • allocates work to a subordinate, who are considered to be fully responsible, (whether or not they have the resources or capability to carry it out) • When things go wrong, then the subordinate is considered to be personally at fault • management by exception,. • takes a 'telling' style. • based in contingency, in that reward or punishment is contingent upon performance. • much research highlights limitations, • still a popular approach with many managers • reinforced by the supply-and-demand situation of much employment • when the demand for a skill outstrips the supply, this type often is insufficient
people will follow a person who inspires them • A person with vision and passion can achieve great things. • The way to get things done is by injecting enthusiasm and energy • Working for this kind of Leader can be a wonderful and uplifting experience. • They put passion and energy into everything. They care about you and want you to succeed • starts with the development of a vision, that will excite and convert potential followers • creating trust, and personal integrity , seeking the way forward • accepts that there will be failures and blind canyons along the way • always visible and will stand up to be counted rather than hide behind their troops. • show by their attitudes and actions how everyone else should behave • make continued efforts to motivate and rally their followers • unswerving commitment • seeks to infect and reinfect their followers with a high level of commitment to the vision • use of ceremonies, rituals and other cultural symbolism • people-oriented - success comes first and last through deep and sustained commitment • the followers are the product of the transformation • passion and confidence can easily be mistaken for truth and reality • Paradoxically, the energy that gets people going can also cause them to give up • tend to see the big picture, but not the details
Look at http://psychology.about.com/od/leadership/p/leadtheories.htm http://changingminds.org/disciplines/leadership/theories/leadership_theories.htm