1 / 12

Tactical and Strategic Plan for ECF 2008 - 09

Tactical and Strategic Plan for ECF 2008 - 09. 28 August 2008 Presentation to Market Reform Forum Gary Bass Chairman, ECF User Group. The market has made significant improvements in the handling of claims with the introduction of the Electronic Claim File in Nov 06

lundy
Download Presentation

Tactical and Strategic Plan for ECF 2008 - 09

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Tactical and Strategic Plan for ECF 2008 - 09 28 August 2008 Presentation to Market Reform Forum Gary Bass Chairman, ECF User Group

  2. The market has made significant improvements in the handling of claims with the introduction of the Electronic Claim File in Nov 06 At the end of Q2 2008, ECF usage in the Lloyd’s community is over 90% for in-scope claims and the system is becoming ‘business as usual’ within the claims community Over 98% of brokers by volume are live All active Managing Agents are live Company market – 26 firms are live and trading on ECF Cross market groups working on delivering improvements We must build on the momentum and realise the benefits Where are we now?

  3. A significant number of all new claims can be handled via ECF. Certain new claims are not currently supported by all versions of ECF, e.g. Scheme Canada Proportional Treaties Other types of claims cannot be handled currently via ECF, e.g. Certain multiple OSND claims, including: Co-Lead Binding Authorities Claims arising from vertically-placed risks Existing paper claims files (legacy) Third Party Access What is ‘in-scope’?

  4. Tactical Priorities System Performance Usability/Functionality Scope Benefits Reduced end-to-end claims agreement and settlement time Concurrent access for all carriers Transparency of claims process Improved claims management Strategic Reduce/remove “Londonisms” Enhanced scalability/flexibility Leverage technology developments To be developed by the relevant market groups (LMRB/MRG/LMCSG) in conjunctions with LMA Claims Committee/Lloyd’s Timescales and deliverables tba…. Where are we going? Short Term Development Long Term Vision

  5. Tactical Priorities 1. System performance Appropriate resilience and performance of the system are essential to realising the benefits of ECF

  6. Tactical Priorities 2. Usability (1) Effective workflow capabilities and appropriate Management Information are key to the usability of ECF

  7. Tactical Priorities 2. Usability (2) Standardisation and communication of best practices are key to the usability of ECF

  8. Tactical Priorities 3. Scope There are four workstream groupings that will increase the scope of ECF

  9. ECF Tactical Development - Timetable

  10. Change Requests are developed by the Best Practice Group and designated focus groups, agreed by the ECF User Group and passed to Xchanging for indicative costs. The User Group is responsible for approving the business specifications which are passed to the LMRB for final sign-off and funding. Longer term funding methods established and formalised by the Associations before end of Q3 2008 in the new IMR contract. Governance and funding

  11. ECF Governance chart NB. Governance may change post new IMR contract

  12. 18 month business plan to be produced – Oct 08 Out of scope claims to be reviewed (Binders etc) – Q4 08 Improve functionality and usability to encourage greater usage – Q4 08 Governance structure to be streamlined – Q4 08 Enhanced communication plan – August 08 – ongoing Legacy plan to be developed – Q4 08 Best Practice Group refreshed and promoting general ECF best practice Liaise with IT Infrastructure Review Group Summary of ECF User Group Activity

More Related