INTRODUCING THE SERVICES SETA

1. INTRODUCING THE SERVICES SETA Presented by Peta Broomberg Senior Chamber Manager

2. INTRODUCING THE SERVICES SETA • SETA’s were established in March 2000 including SSETA • Our SETA is one of 22 SETAs currently • Focus is on the services sector • It is the most diverse SETA • Comprises of 37 SIC Codes covering a range of industries • Grouped into 11 chambers for focused management

3. INTRODUCING THE SERVICES SETA • It is one of the most successful SETA’s • It is the most visible and recognized SETA • It comprised of the largest member base by Dec 2005 with over 177 000 member companies now 20 000 after levy exemptions • Seen as the leaders in the industry

4. OUR ROLE IN THE SERVICES SECTOR • Report to the Minister of Education and to the South African Qualifications Authority on our initiatives • Support the implementation of the NQF as well as the newly established QCTO • Disburse levies collected from employers for training of staff • Develop & implement our sector skills plan • Develop & administer learnerships, skills programmes, etc • Through learnerships we assist new entrants into employment (gainful employment) thus contributing to productivity and employment growth

5. OUR ROLE IN THE SERVICES SECTOR CONT. • In line with the NSDS to develop a culture of “high quality” life-long learning in our sector • Ensure learners are trained by accredited providers • Stimulating and supporting skills development in small businesses • Support development of people with disabilities, NGO’s, CBO’s, etc • Implement the National Skills Development Strategy • Undertake quality assurance within the sector

6. OUR ROLE IN THE SERVICES SECTOR CONT. • Promoting skills development for employability and sustainable livelihoods through social development initiatives thus contributing to the alleviation of poverty in our country

7. Standard Classification Codes Per Chamber

8. NEW CHAMBERSTRUCTURE Peta Broomberg Senior Chamber Manager • Chamber Managers • Nomfezeko Vendle Cleaning and Hiring • Shainaaz Rambehary Call Centre, Labour Recruitment • Priscilla David Events and Creative Animation • Tshepiso Mofokeng Property, Real Estate, Auctioneering • Joelyga Lawrence Postal and Hairdressing • Dharmisha Govind Marketing and Communications • Chantal Rodrigues Project Management, General Business Consulting • Naseema Haffejee Funeral and Beauty • Chantal Monyane Quality Management, Payroll and Secretarial • Ria Jordaan SME • Devan Naicker Associations and Federations

9. OUR GOVERNING STRUCTURES Other Support Structures National Chamber Boards Makes policy decisions across chambers makes policy recommendations to council SME Advisory body for SME sector (Nominated from board structures) Disability Advisory body for people with disabilities (Nominated from board structures) Provincial Councils Comprises Chairs and vice chairs of Provincial Chamber clusters • EXCO • responsible forensuring that decisions made by the Council are properly implemented; • monitoring and enforcing agreements concluded by the Council; • preparing relevant reports for Council; and • generally performing any power, or function • delegated to it by the Council ETQA Committee Nominated from Board structures Industry Skills Committees (national) Decision making body for the industry Audit Committee Selection based on expertise Remuneration Committee Selection based on expertise

10. ROLE OF THE COUNCIL • Control and governance of the affairs of the SETA. • Represented by: • Organised employers • Organised labour

11. THE ROLE OF EXCO • EXCO is responsible for, ensuring that decisions made by council are properly implemented. monitoring and enforcing agreements concluded by the council. preparing relevant reports for council, and generally performing any power, or function delegated to it by the Council.

12. EXCO IS COMPOSED OF: • Chairperson from each chamber board. • The chairperson & vice chairperson of council. • The following non voting members, the SETA CEO, chairperson of the audit committee, company secretary and other persons deemed necessary and appropriate by the chairperson.

13. THE ROLE OF INDUSTRY (CHAMBER) REPRESENTATIVES • Represent either employer or employee constituency. • Operate by taking a mandate and communicating effectively with the constituency. • They are the SETA’s communication channel to and from the constituency.

14. ROLE OF CHAMBER MANAGERS • Provide support and infrastructure to ensure chamber boards are able to facilitate the generation of qualifications and standards. • Develop and implement industry skills plans to meet sector objectives. • Identify and develop learnerships to meet industry needs.

15. ROLE OF CHAMBER MANAGERS CONT. • Promote a culture of life long learning to improve and broaden skills. • Communicate with stakeholder groups.

16. THE DIFFERENCE THE SERVICES SETA HAS MADE • Created more opportunities for those exiting the schooling system • Created more opportunities for those who have worked for years and have had no qualifications e.g. Domestic Workers) • Created a skills consciousness for employers and employees • Recognised previous skills acquired (Recognition of prior learning)

17. THE DIFFERENCE THE SERVICES SETA HAS MADE • Incited our country to question whether our school learning system prepares one for the world of work or not. • Created employment opportunities for the unemployed (gainful,entrepreneurs and other) • Created opportunities for people with disabilities

18. Improved quality of life of many (income = less poverty) Created entrepreneurs Created a culture of life-long learning Contributed to the development of our sector and the economy THE DIFFERENCE THE SERVICES SETA HAS MADE

19. Industry objectives Standards Qualifications Learner-ships Return on invest-ment Grants Providers Skills Plans

20. A Qualification A homogeneous cluster of Fundamental, Core and Elective standards developed by, and appropriate for an industry, registered for public use with the South African Qualifications Authority at a Level within a Band on the National Qualifications Framework

21. A Learnership A structured skills development process, identified and financed by an industry, that takes place on the job, that gives competency to learners in the theory and skills of a qualification required to fill actual or probable gaps in labour supply

22. Recognition of Prior Learning A process used to relate informal training, life and work experience to a setof specific unit standards, to allow the candidate access to wider career and workplace training opportunities. Candidates compile their own portfolios of evidence to prove competencies. Process leads to assessment & certification - or identifies need for further development

23. INDUSTRY OBJECTIVES • Relevant qualifications • Standards Generating Body • Learnerships • Cross-cutting qualifications • Training providers • Workplace assessment • Industry involvement • Workplace skills plans • Communication

24. GRANTS • Mandatory grant and implementation grant 50% • SDF & WSP required • ATR proves implementation of WSP • Proof of expenditure • Accredited training providers must be used • Discretionary grants 20% Applied for by the industry through a proposal, eg. ABET, RPL, learnerships, bursaries etc.

25. WORKPLACE SKILLS PLANS • 50+ employees – full WSP • 20-49 – SME Training Report Claim • 1-19 – SME Training Report Claim

26. THE WSP PROCESS • Form consultative forum • Identify company objectives • Identify resources required • Take stock of skills; identify gaps • Set priorities; the route; the budget • The ‘minutes’ of these steps become your WSP

27. TRAINING PROVIDERS • Availability in your region • Have they followed the accreditation process • Coaching and assessment option • Are there registered constituent assessors

28. HOW DO I JOIN THE SERVICES SETA? • Levy paying company to the Services SETA. • Your company must belong to an association that is not a training provider. (Schedule 1). • This association must show the following, • Have a constitution • Or a founders document • Have a regional presence • Have a constituency of at least 10 Services SETA levy paying members.

29. THANK YOU QUESTIONS?

30. petab@serviceseta.org.za Tel: 011 276 9600/9647