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The Rationale for External Drivers of Quality

Explore how various drivers like government policies, media influence, community pressure, and quality data impact healthcare standards. Learn how external stakeholders shape the delivery of quality care and affect organizational practices.

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The Rationale for External Drivers of Quality

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  1. The Rationale for External Drivers of Quality Alexandra Blaha

  2. The Government Takes the Lead • Derives data from research and statistical information posted by various agencies and professional societies • If conform to care standards – govt reimbursement AMSB

  3. Monitoring Quality for Changed Practices • Key Drivers for Quality Care • CMS • IOM • Media • HMOs • Drug Companies • Private Employers • Regulatory Organizations • Community Advocacy Groups AMSB

  4. The Media Carry the Message • Changes in medical procedures can be pressured into occurrence by the media • Aspirin upon arrival for acute myocardial infarction AMSB

  5. Public Pressure Forces Change • HMO negotiate contracts with Healthcare Organizations • Biggest/Best bang for their buck • Private Coalitions influence decisions of their members • Higher volume of procedure, practice makes perfect AMSB

  6. Quality and Community Relations • Cannot dictate how to provide care • Can make their needs known and request why the standards are not being met • Quality care should help laypeople understand hospital care AMSB

  7. Truth or Consequences • When adverse events are reported, community should understand the process by which causes are analyzed and protections implemented to increase safety AMSB

  8. Quality Data Force Change • Organizational Shift to clinicians recording quality information • CMS financial incentive program AMSB

  9. Make the Regulations Work for You • Monitoring compliance creates a basis for data to be evaluated AMSB

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