10 Patient Appreciation Tips for your Dental Practice

1. 10 Patient Appreciation Tips for your Dental Practice In any dental profession, including dentistry, patient satisfaction and loyalty are important for maintaining a successful practice. Showing appreciation to patients is one way to build that relationship. Here are ten tips for dental practices to show patient appreciation, including www.mconsent.net 1

2. 01. Back to School Events Here are some ideas for a back-to-school event at your dental practice that can help relieve children's fear of the dentist: Host a magic show or Mad Science event. Have a movie day with popcorn or a painting time with the dentist. Set up engaging video games and offer refreshments with party favors. Use kid-themed decor to create a fun atmosphere. www.mconsent.net 2

3. 01. Back to School Events During the event, include fun dental-related activities to emphasize the importance of dental hygiene and regular in-office cleanings. This can include: Offering free dental check-ups for children. Providing educational materials about oral health and hygiene. Setting up a tooth-brushing station where children can practice brushing techniques. Giving out prizes or small gifts to children who participate in the event. www.mconsent.net 3

4. 02. Referral System Implement a referral incentive program in your dental office. Provide an incentive for patients who refer new clients. Keep the incentive basic and inexpensive, such as a free teeth-whitening treatment or an electric toothbrush. Ensure that patients are aware of the referral program and the potential rewards. Encourage patients to promote your dental practice and referral program. www.mconsent.net 4

5. 03. Patient Recognition Event Invite loyal patients and their families for a special day at your office Offer games, spa treatments, prize giveaways, and refreshments Provide entertainment for kids, such as a clown show Have themed decor and keepsakes for attendees Hold a raffle prize contest for added excitement Take eye-catching photos and videos of the event, with the patient's consent Share the content on social media and offer incentives for new and current patients to attend future events. www.mconsent.net 5

6. 04. Acknowledgments & Incentives for Excellent Patients Acknowledge patients who maintain excellent dental hygiene and regularly return for visits Offer special incentives to motivate patients to continue their healthy dental practices Award children who remain cavity-free at each visit Create a positive experience that patients will look forward to for future visits www.mconsent.net 6

7. 05. Holiday Decor and Prizes Decorate your dental office for the holidays to create a warm and welcoming atmosphere for patients. Offer holiday-themed refreshments in the waiting room to make patients feel appreciated. Use marketing tactics such as social media, SMS messages, email, website posts, and voicemail messages to promote special holiday prizes, raffles, and giveaways. Encourage patients to schedule overdue exams and cleanings by offering incentives and rewards during the holiday season. www.mconsent.net 7

8. 06. SMS Birthday/Holiday Wishes Sending birthday and holiday greetings to patients via SMS messaging is an easy and effective way to show you care. Most Americans use their smartphones throughout the day, making SMS messaging a convenient communication channel. Patients will appreciate the personal touch of receiving a birthday or holiday message from their healthcare provider. Such messages will help you stand out in patients' minds and increase the likelihood they will schedule appointments with your office. www.mconsent.net 8

9. 07. Discounts for Self-Pay Clients Many people don't have dental insurance, leading them to skip regular dental check-ups and treatments. Discounts can be a useful tool to attract more patients and offer high-quality dental care to the community. Advertising discounted prices can be done through community magazines, coupon inserts, social media, flyers, and community events. Building a connection with new patients through discounted services can lead to loyalty in the long run. www.mconsent.net 9

10. 08. Connecting via Social Media Social media platforms like Facebook and Instagram are popular for potential patients to check out dental practices. Use social media to market your practice's strengths and uniqueness. Include testimonials, videos, before and after images, and services offered in your posts. Show your staff's life outside of the office, including volunteer community work, family life, hobbies, and interesting posts. Keep your followers engaged by communicating with them via fun trivia questions, occasional raffle giveaways, and amusing information. Regularly post to keep your audience coming back for more. www.mconsent.net 10

11. 09. Alleviate Insurance Pains Patients often dread dealing with insurance and figuring out their eligibility status with a practice. Pre-verifying insurance eligibility before a visit can alleviate this stress. Collecting patient information ahead of time can spare them long waits and insurance-related stress. Automated insurance verification provides fast and easy eligibility reports within seconds. This reduces waiting room time and shows patients that the practice values their time and experience. www.mconsent.net 11

12. 10. Offer Convenient Online Payment Options Patients often complain about billing inaccuracies, confusing paper invoices, and unexpected bills. Providing patients with a text message at checkout that includes a link for fast online payments can simplify billing and alleviate these complaints. 85% of customers prefer e-payment options, so offering this service can make patients feel valued and prioritize convenience. By prioritizing patient convenience, a practice can improve patient satisfaction and loyalty. www.mconsent.net 12

13. Thank You