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Knowledge Era Enterprising The House of Knowledge. It is the “unknown,” …….!. Dr. Charles M. Savage Elisabeth H. Sundrum Knowledge Era Enterprises, Inc. Knowledge, A Map Please?. Knowledge Management. Where do we place “Knowledge Management?”. Knowledge Management.
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Knowledge Era Enterprising The House of Knowledge ... It is the “unknown,” …….! Dr. Charles M. Savage Elisabeth H. Sundrum Knowledge Era Enterprises, Inc.
Knowledge Management Where do we place “Knowledge Management?”
Knowledge Management “Knowledge Management:” A Tiny Part ?
“Knowledge:” The Three Elements The Knower (s) The Process (es) of Knowing The Known (s)
“Knowledge:” The Dialogue The Knower (s) The Process (es) of Knowing The Known (s) Tacit and Explicit
Knowledge Management The House of Knowledge The Knower (s)
Knowledge Management The House of Knowledge (2) The Knower (s) Process (es) of Knowing
Knowledge Management The House of Knowledge (3) The Knower (s) Process (es) of Knowing The Known (s) and the Unknown (s)
Focusing on the Unknown The Knower (s) The Process (es) of Knowing The Known (s) The Unknown (s)
The Unknowns The Knower (s) Unknown Process(es) The Process (es) of Knowing The Known (s) Unknown (s)
More Unknowns Unknown Knowers(s) The Knower (s) Unknown Process(es) The Process (es) of Knowing The Known (s) Unknown (s)
The Knower (s): Culture, Values Emotions Context Patterns Process (es) of Knowing: Knowledge Management Technology Innovation The Known (s) and the Unknown (s): Explicit Tacit Unknown Routine Non-routine The House of Knowledge … An Overview
The House of Knowledge … Key Elements The Knower (s): Knowledge Assets Intellectual Capital Knowledge Economy Process (es) of Knowing: Knowledge Management Cyber commerce Dialogue with Customers The Known (s) and the Unknown (s): Explicit Tacit Aspirations Routine Non-routine
The Knower (s) • Set context & find meaning • Break out of “conceptual confinement” • Establish models, metaphors and mindsets • Build on values, emotions, aspirations and visions • Work multiple “communities of practice” • Discover the unknown • Use ambiguity, dialogue & hard work
The Processes (es) of Knowing • Manage, organize and make available existing knowledge • Tap into tacit knowledge (internally & externally, i.e, scientific world) • Discover unknown knowledge, i.e. scientific knowledge and customer aspirations
The Known (s) • Explicit and organized knowledge • Tacit knowledge • Bits and pieces of knowledge, which when combined, reveal new horizons of opportunities
The Unknown (s) • The quest for the unknown is driven by our understanding of the “vague” possibilities in the future • The “unknown” reveals itself as we bring our values and enhanced mental models to put together bits and pieces of seemingly unrelated data in an actionable manner
Knowledge Era Enterprising ... Partnering Dynamic Teaming, Virtual Enterprising & Knowledge Networking Business Solutions Mass Customization Structural Capital Community of Capabilities & Aspirations Customer/Supplier Capital Virtual Community of Capabilities & Aspirations Product Solutions Transactions Human Capital Individual Capabilities & Aspirations Thanks to Hubert Saint-Onge and Leif Edvinson