1 / 10

Knowledge Era Enterprising The Value Chain and the Value Cluster ...

Knowledge Era Enterprising The Value Chain and the Value Cluster. Co-creating with Customers and Customers’ Customers. Dr. Charles M. Savage Elisabeth H. Sundrum Knowledge Era Enterprises, Inc. The Traditional Supply Chain. Supplier. Company. Customer. Customers’ Customers. Supplier.

cade-moon
Download Presentation

Knowledge Era Enterprising The Value Chain and the Value Cluster ...

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Knowledge Era Enterprising The Value Chain and the Value Cluster ... Co-creating with Customers and Customers’ Customers Dr. Charles M. Savage Elisabeth H. Sundrum Knowledge Era Enterprises, Inc.

  2. The Traditional Supply Chain Supplier Company Customer

  3. Customers’ Customers Supplier Company Customers The Supply Chain: Extended

  4. Customers’ Needs and Aspirations Problems & Needs Aspirations & Opportunities

  5. Customers’ Customers Supplier Company Customers Supply Chain: Needs & Aspirations Needs Aspirations Transactions Opportunities

  6. Customers’ Customers Supplier Company Customers Shift to the Value Cluster Customers’ Customers Company Customers Suppliers/Partners

  7. The Business Context: Tends & Opportunities Customers’ Customers Trends & Opportunities Company Customers Aspirations Capabilities Suppliers/Partners

  8. Skandia AFS: Working the Whole System End Users Invest in Future Laptop Software Study Wholesale Annuities Sell Annuities Skandia Brokers Select Events Manage Funds Funds Managers

  9. Skandia AFS: Amazing Co-creative Leverage End Users Hundreds of Thousands Brokers 80,000 Skandia 2400 84 Funds Managers

  10. Knowledge Era Enterprising Partnering Dynamic Teaming, Virtual Enterprising & Knowledge Networking Unique Customization Business Solutions Mass Customization Structural Capital Community of Capabilities & Aspirations Customer/Supplier Capital Virtual Community of Capabilities & Aspirations Product Solutions Transactions Human Capital Individual Capabilities & Aspirations Thanks to Hubert Saint-Onge and Leif Edvinson

More Related