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Paratransit Fare Increase. Scott Wisner Valley Metro, customer service manager Phoenix, AZ. Proposed Paratransit Fare Structure. Scott Wisner Customer Service Manager. Background. 2009—Valley Metro Board adopted revised ADA fare structure ( 2x local bus and rail fare)
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Paratransit Fare Increase Scott Wisner Valley Metro, customer service manager Phoenix, AZ
Proposed Paratransit Fare Structure Scott Wisner Customer Service Manager
Background • 2009—Valley Metro Board adopted revised ADA fare structure (2x local bus and rail fare) • ADA fare structure not adopted by entire region • Non ADA fare locally defined • 2012—Valley Metro Board action: • ADA fare to increase from $3.50 to $4.00 on March 1, 2013 (2x local fare) • Widened gap between ADA and Non-ADA fares • Convene paratransit fare policy working group
ParatransitFare Policy Working Group Goals • Achieve regional ADA fare conformity • In order to develop and implement a regional ADA paratransit system, regional ADA services need to follow same fare structure • Close the gap between ADA and non-ADA fares • ADA customers are paying a higher fare than non-ADA customers • Some ADA customers are taking non-ADA trips because itis less expensive • Non-ADA trips are not eligible for PTF reimbursement • Address non-ADA trip reservation policy • Expedite transition • Make recommendation to city councils
Example of Non-ADA, Distance Based Fare Structure (July 2015)
Additional Recommendation • Change reservation policy for non-ADA service to one day or same day advance reservation in cities that offer both ADA and non-ADA service (July 2013)
Next Steps • March 2013—ADA fare increase implemented in select cities • Public involvement effort to commence in March/April to solicit input on proposed ADA and non-ADA fare changes • May 2013—Assist regional partners with presentation of proposed fare structure to city councils of affected cities • July/August 2013—ADA and non-ADA fares are adjusted, pending approval by city councils in each affected jurisdiction
Questions/Discussion Scott Wisner 602-251-2021 swisner@valleymetro.org