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CEO Track presentation for ASAE's #Tech13 conference.
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Lead Your Way to a Social Organization LEAD YOUR WAY TO A SOCIAL ORGANIZATION Thursday, December 5, 2013 1:45 to 2:45pm Hashtag: #tech13 LN1 JAMIE NOTTER MADDIE GRANT, CAE TOM HOOD, CEO, MACPA
Agenda for Today 1. Social Media’s Impact on Leadership 2. Two ways to be a Social CEO 3. Q&A Agenda for Today 1. Social Media’s Impact on Leadership 2. Two ways to be a Social CEO 3. Q&A
I consider my organization to be… • • • • New to social media Comfortable, but still experimenting Using social media strategically A fully integrated social business I consider my organization to be… • • • • New to social media Comfortable, but still experimenting Using social media strategically A fully integrated social business
I myself am… • Too busy to spend any time on social media • Interested, but unsure how best to use social personally • Happy to let my staff manage our social media • A very social leader I myself am… • Too busy to spend any time on social media • Interested, but unsure how best to use social personally • Happy to let my staff manage our social media • A very social leader
I. Social Media’s Impact on Leadership (and Culture!) I. Social Media’s Impact on Leadership (and Culture!)
• In the beginning…RELEVANCE • Listen • JIT Information • Communication – yes, even internal • Thought Leadership • Connections to Thought Leaders (Tom Peters and CLO of Grant Thornton) • Brand • Lookout Post • Social Business • In the beginning…RELEVANCE • Listen • JIT Information • Communication – yes, even internal • Thought Leadership • Connections to Thought Leaders (Tom Peters and CLO of Grant Thornton) • Brand • Lookout Post • Social Business
. Source: Deloitte/MIT Study 71% 70% 71 % 70 % of CEOs felt social business Text be important to their will organization in 3 years of CIOs
. Agree 41% Strongly Agree 43% 84 % believe social media gives their company a competitive edge
. There are two ways to be a social CEO. 1. Use social media personally and professionally
. Benefits of Twitter for CEOs • • • • • • • Break real time news and information Establish thought leadership Build presence in case of crisis Be the face of the company – transparency Be the face of the company – values Build relationships with influencers Be the influencer others want to connect to
. There are two ways to be a social CEO. 2. Bring social principles to life and support your organization’s social efforts.
. Build the infrastructure for social • • • • • Assign a social media team Define goals Set policies Establish training Manage change
. I have been told I am a social media ninja Personal • Producer • Distributor • Recipient Strategic/Org • Adviser • Architect • Analyst Because I am a little bit of all of these…
. “Simply put, CEOs and their executives set the cultural tone for an organization. Through participation, they implicitly promote the use of social technologies. That will make their organizations more competitive and better able to adapt to sudden market changes.” - Forbes.com on the IBM CEO Study
. THANK YOU Jamie Notter consultant, speaker, author jamienotter.com jamienotter@gmail.com @jamienotter Maddie Grant digital strategist ICF Interactive maddie.grant@icfi.com @maddiegrant Tom Hood ceo Maryland Association of CPAs tom@macpa.org @tomhood