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State of New Hampshire Division of Child Support Services NECSES

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State of New Hampshire Division of Child Support Services NECSES

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    1. State of New Hampshire Division of Child Support Services NECSES New England Child Support Enforcement System

    2. NECSES Originally developed in NH and ME Statewide production since March 1991 FSA 1988 Certified June 1997 PRWORA Certified December 2003

    3. Mainframe System Continue Enhancing or Replatform?

    4. Option I Using ARCSIS as a base August 2002 Visited Arkansas ARCSIS is a ‘grandchild’ of NECSES NECSES Users were able to follow design Many screens still have the same name Data organized in a familiar way

    5. Option 2 Replatform NECSES in NH Create exactly what is needed Longer Development Less Cost Control Greater Conversion Risks

    6. Option 3 Continue Enhancement of Current NECSES Technically Obsolete Inefficiencies – “spaghetti code” Workers skilled in COBOL also aging

    7. Gap Analysis NECSES / ARCSIS From the user viewpoint: How ARCSIS and NECSES are alike What ARCSIS has that NECSES can use What ARCSIS has that must be changed What ARCSIS doesn’t have that NECSES needs

    8. Technical Changes NH’s OIT can support either SQL or Oracle Database Still at issue: Staff to support Maintenance once implemented Financial commitment by the Department and State Conversion of Data Pre-conversion data cleanup

    9. Interfaces Department (IV-A, IV-E, Medicaid) State (SESA, DMV) Federal (Offset, FCR, CSENet) Private (Banks, Utilities)

    10. Risk Assessment Using ARCSIS as the basis for replatforming NECSES Maintaining two systems in sync if changes done modularly Conversion of data Interruption of services/payments to Custodial Parents Knowledge transfer and training for OIT and DCSS staff

    11. Financial Data Risk Assessment Old System Financial Activities and New System Changes to that Information Backing out and reprocessing receipts UDC distribution Arrearage and accrual adjustments Reissuing of checks

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