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TECHNOLOGY UPDATE

TECHNOLOGY UPDATE. Sho r ter Version for State Use. Bob Willis - NTC Chair. TECHNOLOGY UPDATE. New from IRS and TaxWise 2013 Technology Survey Technology Priorities and how to achieve them. IRS Equipment for 2014. All Depot laptops will have Windows 7 and wireless capability

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TECHNOLOGY UPDATE

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  1. TECHNOLOGYUPDATE Shorter Version for State Use Bob Willis- NTC Chair August 2013 NLT Meeting

  2. TECHNOLOGY UPDATE • New from IRS and TaxWise • 2013 Technology Survey • Technology Priorities and how to achieve them August 2013 NLT Meeting

  3. IRS Equipment for 2014 • All Depot laptops will have Windows 7 and wireless capability • IRS is reviewing printer capability for Windows 7 August 2013 NLT Meeting

  4. TaxWise 2013 Changes • Most of CCH Development effort for 2013 is devoted to becoming Section 508 Compliant for the vision impaired - an IRS requirement. • Forms will be accessible by a JAWS (Job Access With Speech) compliant and other screen readers • For TWO - Print sets added to send settings August 2013 NLT Meeting

  5. National Technology Priorities Achieve 100% TWO by TY2015 Upgrade AARP Provided and Donated Computers to Windows 7 Better Printer Configurations & Utilization August 2013 NLT Meeting

  6. TWO Growth & Goals Tax-Aide will provide Internet “Hot Spots” to help achieve these goals August 2013 NLT Meeting

  7. 2013 Top TWO States August 2013 NLT Meeting

  8. Best TWO Features 2013 Tech Survey Data 2013 SMT/TCS Training - Dallas

  9. 2013 Identify Desktop Sites • Use Site list to identify Desktop sites by District • Your RC or NTC can provide a site list with return volume and TWO verses Desktop software • Determine Internet status at Desktop Sites • If necessary setup a State Team to visit sites to test available Internet. • If WiFi signal strength is weak in return preparation area try using a range extender. • Recommend LincSys RE1000 or similar Range Extender • If Internet is not available or unsuitable, apply for Hot Spot August 2013 NLT Meeting

  10. 2013 Identify Desktop Sites • Determine which Districts need the most help • Visit each site with a Laptop and Wireless Range Extender to test any available WiFi August 2013 NLT Meeting

  11. Windows 7 Upgrade • In the past year about 50% (4,000) of eligible AARP provided & donated computers were upgraded. • Since the Inventory was submitted almost another 1000 computers have been upgraded • There are still almost 4500 computers with Windows XP, and almost another 1000 with either Vista or Windows 7 Home Edition that are eligible to use the donated Windows 7 license • These computers need to be upgraded NOW, Windows XP will not be an option after TY2013 August 2013 NLT Meeting

  12. Windows 7 Upgrade • Your RC has been provided a by sub-state list of computers that need this upgrade. Most are currently eligible for the upgrade. • About 10% need to the submit IDC data to become eligible. Send the IDC data to qualify these computers to taxaidetech@aarp.org • Download the Windows 7 image or order DVD from taxaidetech@aarp.org • Install the Upgrade on your eligible computers August 2013 NLT Meeting

  13. Printers • Both the 2011 and 2013 Technology Surveys showed there is a national problem with Printer Installations • We also believe there is a problem with some sites using printers that are not intended for their higher volume sites. August 2013 NLT Meeting

  14. TaxWise Desktop Printing Non-Networked vs. Networked TWD Non-Networked TWD Printers 2013 Tech Survey Data August 2013 NLT Meeting

  15. TaxWise On-Line Printing 2013 Tech Survey Data August 2013 NLT Meeting

  16. Improve Printer Use • Multiple printers and moving printers from computer to computer at your sites needs to be eliminated • Updated training material on printer setup is available and needs to be used. August 2013 NLT Meeting

  17. Printer Considerations • These are the primary considerations that should be reviewed when assigning printers to your sites. • Sites return volume • Printer Capacity - tax returns per toner cartridge • Does the printer support networking • Wired / Wireless /Both • For higher volume sites… • Does the printer support larger toner cartridge sizes August 2013 NLT Meeting

  18. Printer Considerations Printer Recommendations by Site Return Volume August 2013 NLT Meeting

  19. Printer Considerations For Example • The convenience and small size of the wireless HP 1102w is not a good match for higher volume sites. • The HP 1102w is not designed for high volume printing. • It is very expensive to constantly replace the toner cartridge on this printer, and it’s reliability could become a problem. August 2013 NLT Meeting

  20. Printer Considerations • How can you be more effective NOW? • Examine your current printer inventory by site • Identify sites that currently utilize multiple printers that can be replaced with a networked printer • Determine which sites can best use your network and larger toner cartridge printers • You can add a print server to existing non-network printers to better utilize both wired or wireless networking and large toner cartridges August 2013 NLT Meeting

  21. TECHNOLOGY UPDATE Questions ??? August 2013 NLT Meeting

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