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Sivarit Sultornsanee (Tony)

Presenters:. Sivarit Sultornsanee (Tony). Jittiporn Nagapradip (Toey). Instructor:. Lyra Riabov. Business Management. ESL 105. Outline of Presentation. STIHL company and its founder Interview of Bob Folmer, Northeast STIHL manger Management Functions Six Step in the decision process

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Sivarit Sultornsanee (Tony)

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  1. Presenters: Sivarit Sultornsanee (Tony) Jittiporn Nagapradip (Toey) Instructor: Lyra Riabov Business Management ESL 105

  2. Outline of Presentation • STIHL company and its founder • Interview of Bob Folmer, Northeast STIHL manger • Management Functions • Six Step in the decision process • Leadership styles • Qualities of a good manager • Business goal and future plans • References

  3. Andreas Stihl established this company in 1926. He sets up the company in Stuttgart, Germany. STIHL is continuing to enlarge its worldwide sales organization by investing in its international marketing companies. As market leader, the company sells its products in more than 160countries around the world and STIHL has become the number 1 chainsaw brand.

  4. Incorporated: 1974 (in United States) Employees: 1,300 (including branches) 1,150 in Virginia Beach Products: Chain saws for professional, commercial, farm, and consumer markets. Outdoor power equipment; gasoline and electric grass and weed trimmers, monofilament trimmer line, hedge trimmers, edgers, extended length hedge trimmers, pole pruners, brushcutters, gasoline and electric powered blowers, sprayers, gasoline and electric chain saws, guide bars, cut-off machines, earth augers, and clearing saws. STIHL IncorporatedP.O. Box 2015Virginia Beach, Virginia 23450-2015

  5. Interviewee Name: Mr. Bob Folmer Current Position: Territory Sales Manager Northeast STIHL Inc. Office Address: 14 Forest Parkway Shelton, CT 06484

  6. Education: B.S. (Secondary Education) Interviewee Work Experience: • He taught in High school for eight years. • He owned his own business in Florida for 15 years. • He managed a retail store with 22 employees for 6 years. • Now he works at STIHL Incorporated about 3 ½ years.

  7. Interviewee Job duties: • He sells chain saws and other equipment to dealers in Massachusetts. • He is responsible for 18 employees. • He trains and maintains solid business relationships between his dealers and his company. “He uses Microsoft Word, Excel and, Access that make his work easier and more productive.”

  8. The management functions

  9. The management functions • Planning – the determination of overall company objectives and how they can best be achieved. • Organizing – the process of putting the plan into action.

  10. The management functions • Directing – the day-to-day direction and supervision of workers. • Controlling – the evaluation of how well company objectives are being met.

  11. What out of the four management functions that Bob Folmer spends most of his time? Why? • He spends a lot of his time in the process of planning and organizing,because he thinks that it can be most productive.

  12. Six Steps in Decision Process Define Problem Define Expectation Gather Data Evaluate Alternation Choose best Alternative Develope Alternative

  13. Decision Style Inventory

  14. Qualities that make good manager • In his opinion, he thinks that to be consistent in applying the policies and procedures of Stihl, Inc. That’s being fair with both the customers and the employers.

  15. Leadership Styles • Autocratic : the leader used authority in a straight-forward manner by simply issuing orders.

  16. Leadership Styles • Participative : the leader encourages a free flow of communication and shares decisions with the group.

  17. Leadership Styles • Laissez-faire : the leader acting mainly as a consultant and leave most decisions over the group.

  18. Bob Folmer’s Leadership Style • His leadership style is participative. • He created teamwork between dealers and company.

  19. Characteristics of Management Styles • Dominant -The Euro-Americans, White male. - Makes decision rapidly - boss & bottom line - interest in result

  20. Characteristics of Management Styles • Influencers - Hispanics, African-Americans, Women - Verbal - Cheerleader - Good at influencing & persuading

  21. Characteristics of Management Styles • Cautious - Asians - Don’t shoot from the hip - Think before speak - Not to be confrontational

  22. Characteristic of management style • Steady - Native Americans - Good team players - Hang in there

  23. Steady. Because the customers want good solid steady leadership from every territory managers. Bob Folmer’s Management Style

  24. The future goals Shot term business future goals Setup and maintain business relationships with power equipment dealers in order to sell more Stihl product in his territory.

  25. The future goals Bob Folmer’s Personal future goals Increase his sales to be able to retire with his present company.

  26. The future goals The overall goal of the business Gain market share and increase sales in all product categories within his territory.

  27. Conclusion As the result of work on the project we learned: • Management functions • Leadership styles • Decision process • What makes a good manager? • And about all we attained an experience of interviewing of a manager in a big company

  28. References

  29. Thank you

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