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BUENOS DIAS. Globalization of Business. Understanding and Managing Markets and Marketing. Stated Goals of this Workshop. The new global paradigm Administration of global systems Implementing global strategies Managing across cultures
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BUENOS DIAS Changing Paradigm: Global Systems
Globalization of Business Understanding and Managing Markets and Marketing
Stated Goals of this Workshop • The new global paradigm • Administration of global systems • Implementing global strategies • Managing across cultures • Information technologies and organizations in global business • Negotiations in the global environment Changing Paradigm: Global Systems
Your Goals for this Workshop Changing Paradigm: Global Systems
Several Factors Propelling Trade • Trade Agreements • EU • NAFTA • MERCOSUR • ASEAN • APEC Changing Paradigm: Global Systems
Several Factors Propelling Trade • Political Changes • Russia • Baltic • Balkans • China • India Changing Paradigm: Global Systems
Several Factors Propelling Trade • Socioeconomic • Education • Wealth • Income Changing Paradigm: Global Systems
Two Facilitating Technologies • Transportation/Logistics • Information Changing Paradigm: Global Systems
Agenda: This Morning • Markets and Marketing • Marketing Process • Marketing Concept • Emerging Markets • International Marketing Environments • International Marketing Issues • Entry Strategies • Marketing Mix Adaptation • Logistics Introduction Changing Paradigm: Global Systems
Agenda: This Afternoon • Logistics Mechanics • Trade Intermediaries • Primary Modes • Marine • Air • NAFTA • Supply Chain Management Changing Paradigm: Global Systems
Markets and Marketing: Marketing Process • Population • Who they are • Where they are • What do they look like • How much do they have to spend • What do they want • How many are there Changing Paradigm: Global Systems
Markets and Marketing: Marketing Process • Segment • Markets are not homogeneous • Basis • Demographic • Economic • Psychographic • Purpose Changing Paradigm: Global Systems
Markets and Marketing: Marketing Process • Target • Right combination of • People • Dollars to spend • Lack of competition • Comparative Advantage Changing Paradigm: Global Systems
Markets and Marketing: Marketing Process • Position • We will never have a monopoly in a target • Do not overlook • Differentiation Changing Paradigm: Global Systems
Markets and Marketing: Marketing Process • Marketing Mix • Product • Price • Promotion • Place • People Changing Paradigm: Global Systems
Markets and Marketing: Marketing Concept • Sustainable competitive advantage • Identifying and delivering what the customer wants • Voice of the customer • House of Quality • External environments Changing Paradigm: Global Systems
Markets and Marketing: Marketing Concept Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Demographics • Economics • Political Changes • Trade Regimes Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Goods • Consumer • Manufacture • Services • Tourism • Banking • Consulting Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Asia • India Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Asia • 4 Tigers • China Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Europe • EU Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Europe • CIS Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Central and South America • Brazil • Chile Changing Paradigm: Global Systems
Markets and Marketing: Emerging Markets • Mexico Changing Paradigm: Global Systems
Markets and Marketing: Marketing Environments • Financial Forces • Foreign Exchange Markets • Currency Exchange Rate Risks • Differing • Tariffs • Taxes • Fiscal and Monetary Policies • Inflation • Accounting Practices Changing Paradigm: Global Systems
Markets and Marketing: Marketing Environments • Economic Forces • GNP • GNP per capita • Income Distribution • Wealth Distribution • Personal Consumption Changing Paradigm: Global Systems
Markets and Marketing: Marketing Environments • Socioeconomic Forces • Total Population • Age Distribution • Population Density and Distribution • Gender Balance and Roles • Multiple Income Households Changing Paradigm: Global Systems
Markets and Marketing: Marketing Environments • Physical and Environmental Forces • Most basic of all forces • Topography • Climate • Geography • Location • Natural Resources Changing Paradigm: Global Systems
Markets and Marketing: Marketing Environments • Sociocultural Forces • Aesthetics • Attitudes and Beliefs • Religion • Material Culture • Education • Language • Societal Organizations Changing Paradigm: Global Systems
Markets and Marketing: Marketing Environments • Political and Legal Forces • Open or Closed • Receptivity to Trade and Investment • Taxation Changing Paradigm: Global Systems
Markets and Marketing: Marketing Environments • Political and Legal Forces • Trade Regimes • Documentation • SED • Certificate of Origin • Export License • Import License • Tax Preferred • Agreements • FTZ • Customs Bonded Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Entry Strategies • Exporting • direct or indirect • advantages • disadvantages Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Entry Strategies • Licensing • mfr., process, trademark, know-how, technical assistance, merchandising knowledge • advantages • disadvantages Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Entry Strategies • Joint Venture • equity position in foreign company • advantages • disadvantages Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Entry Strategies • Direct Ownership • complete ownership of foreign subsidiary • advantages • disadvantages Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Entry Strategies • Countertrade • part of payment made in goods instead of money • types • barter • buyback Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Mix Adaptation • Product • Total Product Concept • Tangible, core • Tangible, related • Intangible benefit • May Require Adaptation • Income/Discretionary • Cultural/Necessity Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Mix Adaptation • Promotion • Communication • Message • Sender • Encoding • Channel • Decode • Receiver • Feedback • Noise Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Mix Adaptation • Promotion • Problems • Encoding/Decoding • Channel • Noise Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Mix Adaptation • Price • Total Landed Cost • Cost Build Up Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Mix Adaptation • Price • Sales Terms INCO Terms Setting the Parameters Changing Paradigm: Global Systems
Four Categories • E Term • Ex Works • C Terms • CFR: Cost and Freight (named port of destination) • CIF: Cost, Insurance, and Freight, (named port of destination) Changing Paradigm: Global Systems
Four Categories • C Terms (continued) • CPT: Carriage Paid To (named place of destination) • CIP: Carriage and Insurance Paid To (named place of destination) Changing Paradigm: Global Systems
Four Categories • D Terms • DAF: Delivered At Frontier (named place) • DES: Delivered Ex Ship (named port of destination) • DEQ: Delivered Ex Quay (named port of destination) • DDU: Delivered Duty Unpaid (named place of destination) • DDP: Delivered Duty Paid (named place of destination) Changing Paradigm: Global Systems
Four Categories • F Terms • FCA: Free Carrier (named place) • FAS: Free Alongside Ship (named port of shipment) • FOB: Free On Board (named port of shipment) Changing Paradigm: Global Systems
Applicability • Any Mode • EXW • FCA • CPT • CIP • DAF • DDU • DDP • Marine Only (other than RoRo) • EXW • FAS • FOB • CFR • CIF • DES • DEQ • DDU/DDP Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Mix Adaptation • Price • Getting Paid • Cash • Open Account • Letters of Credit • Drafts Changing Paradigm: Global Systems
Markets and Marketing: Marketing Issues – Mix Adaptation • Place • Channels of Distribution • Entry Strategies • Other Market Considerations • Logistics Changing Paradigm: Global Systems