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International Private Line. Customer Presentation. A Complete Global Solution. Extensive international coverage Single bill for all locations One sales contract Comprehensive service level agreement (SLA) Integrated processes for improved service delivery One point of contact
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International Private Line Customer Presentation
A Complete Global Solution • Extensive international coverage • Single bill for all locations • One sales contract • Comprehensive service level agreement (SLA) • Integrated processes for improved service delivery • One point of contact • 24x7x365 customer support
Our Partnership Strategy • Regional best-of-breed partnership strategy • Enables coverage throughout Europe, Asia, Canada, Latin America and Mexico • Broadwing International Private Line offers: • Diversity by accessing numerous undersea cable routes, • Stability by integrating multiple suppliers • Economy by maximizing value for multinational customers
International Private Line Overview • Dedicated high-speed, point-to-point links offered via fiber optic cable • Includes lease of capacity with installation, monitoring, testing and customer support • Available on a full-circuit basis between international points of presence (PoP) locations, half-circuit to other locations • Provides superior quality transmission of voice, data, facsimile, messaging and videoconferencing • Full Circuit/One-Stop-Shopping service available to 50+ countries • Available on 1, 2 or 3 year term
International Private LineFeatures and Benefits Features Benefits
Full-Circuit Services • Broadwing provides the entire circuit between the PoPs at each end of the circuit • Eliminates the need for separate half-circuit orders • Relatively new to the industry due to privatization and deregulation • Available from DS1 to optical speeds • DS1 – 1.5Mbps (delivered on E1 interface in countries where required) • DS3 – 45 Mbps • OC3 – 155 Mbps • OC12 – 622 Mbps • OC48 – 2.5 Gbps • Additional availability as our international network is expanded and PoPs are deployed
Broadwing Partner Carrier Backbone Network Overseas Local US Local Loop Loop International Cable Partner Carrier Partner Carrier Overseas Partner Carrier PoP Gateway PoP Overseas Segment Customer Customer ITMC Broadwing US Gateway Local Broadwing Partner Carrier Full Circuit Overseas Local Loop Loop Backbone Broadwing Charges Full-Circuit Components
Half-Circuit Service • Broadwing provides the half-circuit from country “A” to the midpoint of the connection. • The foreign carrier provides the half-circuit from the mid-point to the termination point in country “B” as well as the local loop at the far end. • Carriers must have bilateral agreements and capacity. • Requires two separate orders and invoices.
Half-Circuit Components Broadwing Dedicated Lines Backbone Overseas Local Loop US Local Loop International Cable Partner Carrier POP Overseas Overseas local Overseas Segment ITMC Customer CO Customer Broadwing US Gateway Broadwing Partner Carrier 1/2 Overseas 1/2 Local Overseas Local Backbone Circuit Circuit Loop Loop Broadwing Charges Foreign Carrier Charges
One-Stop-Shopping Service • Value-added optional feature of Half-circuit Service • Broadwing can coordinate the ordering and provide single-end billing on the customer’s behalf. • Customer may be required to contract with two carriers • Carriers must have a Bilateral Operations Support System (OSS) Agreement.
One-Stop-Shopping Components Broadwing Dedicated Lines Backbone Overseas Local Loop US Local Loop International Cable Partner Carrier POP Overseas Overseas local Overseas Segment ITMC Customer CO Customer Broadwing US Gateway Broadwing Partner Carrier 1/2 Overseas 1/2 Local Overseas Local Backbone Circuit Circuit Loop Loop Broadwing Charges
International Private Line Full Circuit/OSS Availability Germany Argentina Peru Australia Guatemala Philippines Austria Hong Kong Poland Hungary Bahamas Portugal Belgium India Puerto Rico Brazil Indonesia Russia Canada Ireland Singapore Chile Italy Slovakia China Japan South Korea Colombia Latvia Spain Czech Republic Lithuania Sweden Denmark Luxembourg Switzerland Malaysia Dominican Republic Taiwan Ecuador Mexico Thailand Netherlands El Salvador UK Finland New Zealand Venezuela France Norway • Country list subject to change based on capacity. • 50+ additional countries available via bilateral order. • Local access options and capacity vary by country.
International Gateways • Broadwing offers international private line service through major US gateway cities: • Asia • LA, San Jose • Europe • New York, Newark • Latin America • Miami • Mexico • McAllen, Laredo • Canada • New York, Chicago, Seattle, Buffalo
Pricing and Billing • All U.S. Half- and Full-circuit Services are quoted and billed in U.S. dollars. • Overseas half-circuit and local access rates may fluctuate due to currency conversion or, rarely, overseas tariff changes. • Full-circuit Service ensures stable end-to-end rate. • OSS single-end billing will include overseas carriers’ charges • First invoice will include any applicable installation charges.
Competitive Advantages • Best-of-breed, regional partnership approach • Maximizes reach and stability • Pricing and expertise from the best in-country resources • Quality services • High-quality services meeting or exceeding industry standards • One-stop-shopping service that facilitates ease of ordering, provisioning and billing • Flexible bandwidth options from DS1 to OC-48. • Combines with MultiConnect • Extends reach of Broadwing’s domestic flat-rate, distance-insensitive private line product
The Broadwing Advantage • Broadwing provides a broad domestic and international reach to support all of your networking needs • Broad global footprint • Integrated processes • Quicker quotes, more competitive pricing, shorter install intervals • Single point of contact • One invoice, one language, one currency • One SLA for all sites • 24x7x365 support