Roy Slagle President & CEO

1. Roy Slagle President & CEO

2. About Me • Originally from Ohio • Over 37 Years with ABF Freight • Spent Formative Years in the Field • Local Terminal Operations • Branch Manager • Regional Training Specialist • Regional VP - Sales • The Last 18 Years at Corporate • VP – Administration & Treasurer • Sr. VP – Sales and Marketing • President & CEO

3. The Industry Before Deregulation • Fragmented with Thousands of Smaller Carriers • Rates and Lanes Were Regulated by the ICC • Geographic Expansion Was Dependent Upon Acquiring Operating Authority • “LTL” and “Truckload” Didn’t Exist as We Know It Today • Most Companies were Unionized

4. The Industry After Deregulation • Motor Carrier Act of 1980 • Opened Carriers Up to Market Forces • Many Carriers Didn’t Know How to Operate in a Free Market • ABF’s Strategy was to Expand Nationally • Expanded Coast-to-Coast • Built a Sophisticated Costing Model • Maintained Pricing Discipline • Thousands of Carriers Failed • Truckload and Other Segments Were Born

5. A Few Snapshots in Time

6. The Industry: 1964 • Most Trucking Companies were Unionized Under the IBT • January 15, 1964: First NMFA Signed in Chicago • Over 450,000 Road and Local Cartage Drivers Covered Under New Agreement • Seen as James R. Hoffa’s Crowning Achievement as President of the IBT • Interstate Highway System Developed • Higher Speeds • Faster Equipment • Increased Hauling Capabilities

7. ABF Freight: 1964 • March 1964, ABF purchases 100 trailers – and placed orders for 60 new power units • Cutting edge technology – 8-column punch cards used in an IBM 1401 w/12K Memory • ABF was a $32 million-a-year operation withsix acquisitions in the 60s • In 1966 Robert A. Young, Jr. became chairman of the newly formed parent company – Arkansas Best Corporation • By the late 60s, ABF Freight covered 12,500 route miles over 14 states • ABF Strategy – Creative growth with managed costs • “The creative ability of ABF people will continue to be the decisive factor.” J.B. Speed, Director of Terminals January 1966 • “If you don't watch your costs, you can run up and down the highway with full loads and still go broke.”H.L. Hembree, Finance Director

8. The Industry: 1980’s • Adapting to Deregulation • Many Carriers Failed • Advances in Supply Chain Management were Changing the Industry • JIT Inventory • Growth in Regional Business • Conway Freight Started in 1983 • The Truckload Sector Begins to Take Off • 3PLs Represented a Very Small Percentage of the Market

9. ABF Freight: 1980’s • After Deregulation: Adopted A Strategy to Become a National Player • 1979 Purchased Navajo Freight • 1982 Purchased East Texas Motor Freight • In 1986 Opening Up a Service Center Nearly Each Week • 249 Service Centers Then and Now • Primarily Focused on Becoming a Major Long Haul Carrier • Most Competitors Were Unionized • It Was a Fun Time in the Industry

10. The Industry Today • Modern Supply Chain Management Principals have Revolutionized How Business is Done • Example: Walmart • Customers Seek A Variety of Services • Supply Chains are Global with a Recent Trend of Near-shoring • Both LTL and TL Industries Have Matured • Most Carriers Are Nonunion • All Have Lower Cost Structures • Greater Flexibility • 3PLs Are A Dominant Force in the Market • Technology Plays a Crucial Role • Focus on Environmental Sustainability

11. Growth and 3PLs in the Industry Today • Economic growth in the U.S. is expected to remain steady at approximately 2% over the next decade. While we’ve emerged from a recession period, the economy is has not returned to an easy growth period like we saw from 1996-2007. • Growth in this economy must be strategic • Customers continue to look for costsavings in their supply chains and lookto 3PLs to provide • Companies must be agile in creatively meeting customer needs without increasing costs • 92% viewed their relationship with their 3PL as important or strategic. Shippers look for industry experience (48%) and continuous improvement (55%) from their logistics partners. And, 73% of 3PL Users believe they are in a more collaborative relationship with their provider than three years ago. Overall 86% of shippers believe they have a successful relationship with their 3PL. • Source: 2014 18th Annual Third-Party Logistics Study

12. ABF Freight System Inc. Today • 90 Years Strong • One of the Nation’s Largest LTL Carriers • Leading Edge Technology • Approx. 11,000 Full-Time Employees • 2013 Revenues of $1.7 Billion • Leader in Safety & Cargo Claims Prevention • One of the Few Remaining Union Carriers • One of the Nation’s Largest LTL Carriers • Expanding Services Portfolio

13. ABF Capabilities Freight National & Regional LTL – Reliable next-day and second-day delivery brings ABF Freight’s long-haul quality to the short-haul market. Time Critical & Expedited – Guaranteed expedited and time critical shipping. Same day, next day, second day. Air or ground. White Glove – Custom delivery services for shipments that require inside delivery, setup and assembly. Trade Show – Personalized service on the exhibit floor to assist customers, coordinate move-in delivery and move-out loading. Mobile Containers & Flatbed −ABF Freight was one of the first carriers to provide innovative ReloCubes and a network of flatbed equipment for convenient flatbed pickup and delivery. Logistics Global – Providing ocean FCL and LCL services, ABF Global offers worldwide visibility from start to finish. Supply Chain Solutions – World-class, fully integrated TMS and WMS systems with fulfillment services complete with over 80 warehouses throughout the U.S. Multimodal – Truckload and intermodal logistics simplified with one phone call or online quote, saving you time and money. ABF Logistics Inc. is a wholly owned subsidiary of Arkansas Best Corporation and a sister company to ABF Freight System Inc.

14. How is ABF Freight Perceived in the Market? • ABF Freight is consistently recognized as a premium service carrier that charges competitive prices.

15. How Do ABF’s Freight & Logistics Services Work Together? • An End-to-End Solution • Example: Fitness Equipment Customer • Customers are Serviced by One Business Enterprise • Seamless Visibility • Seamless Customer Care • Seamless Sales Support • Integrated Technology • Helps Customers Think Strategically • ABF Provides a Robust Industry Perspective and Leading-Edge Supply Chain Resources

16. Keys to Effective Carrier Management in Today’s Environment • Know Thy Customers • Their Businesses, Challenges and Them Personally • Provide Services the Customers Value • Invest in the Network and in People • Sales & Marketing Efforts are Key • ABF has 800+ Sales Professionals • Perception is Reality for the Customer • Know and Control Costs • Invest in Training, Technology, Etc. • Maintain Pricing Discipline • Be Mindful of The Corporate Culture

17. Questions?