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ISSUES IN FORMULATING and MONITORING INTEGRITY STANDARDS

ISSUES IN FORMULATING and MONITORING INTEGRITY STANDARDS. SA8000 EXPERIENCE. INTERNATIONAL CONSENSUS ILO CONVENTIONS ISO PROTOCOLS USED FOR ISO9000 AND ISO 14000 FILLING A PERCEIVED NEED FOR STANDARDIZATION OF REQUIREMENTS AND VERIFICATION PROCEDURES. TRANSPARENCY SYSTEMATIZATION

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ISSUES IN FORMULATING and MONITORING INTEGRITY STANDARDS

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  1. ISSUES INFORMULATING andMONITORING INTEGRITY STANDARDS CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  2. SA8000 EXPERIENCE • INTERNATIONAL CONSENSUS • ILO CONVENTIONS • ISO PROTOCOLS USED FOR ISO9000 AND ISO 14000 • FILLING A PERCEIVED NEED FOR STANDARDIZATION OF REQUIREMENTS AND VERIFICATION PROCEDURES CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  3. TRANSPARENCY • SYSTEMATIZATION • STANDARDIZATION • REQUIREMENTS BASED ON ILO/OECD • TECHNIQUE BASED ON ISO/GAAP • DEVELOPMENT PROCESS--CONSENSUS, CONSULTATION, TESTING CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  4. CONTINUOUS IMPROVEMENT • AFFIRMATIVE VERIFICATION • RESPONSIBILITY AT OPERATING LEVEL • LEVEL PLAYING FIELD CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  5. USERS • COMPANIES/BUSINESS • EMPLOYEES • CUSTOMERS • NGOS • TRADE UNIONS • SHAREHOLDERS • COMMUNITY CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  6. IMPLEMENTATION • MONITORING • VERIFICATION • SURVEILLANCE • RELATION TO SOCIETAL NORMS • RELATION TO INTERNATIONAL CONVENTIONS • RELATION TO NATIONAL LEGISLATION CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  7. WHO VERIFIES? WHAT? • CONFORMANCE TO SPECIFIC STANDARD • CONFORMANCE TO SPECIFIC MGT PRACTICE • CONFORMANCE TO TRANSPARENCY REQUIREMENTS • EMPLOYEES • NGOS • TRADE UNIONS CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  8. EMPLOYEES NGOS TRADE UNIONS PROFESSIONAL AUDITORS JOURNALISTS VERIFICATION V MONITORING CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  9. formulating standards • Scale of standard--scope • organization size • type of standard: management standard • geographic scope • specificity CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  10. Verifying standards • Affordable • technique • pilot techniques • objective evidence • workable--field tests CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  11. Stakeholder consultation/contribution/involvement/ • Sectors • regions • size • civil society • NGOs • trade unions • government CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  12. process • Problem identified • individual action:code development • individual action: code monitoring • external verification • collective/cooperative action: code development • cooperative action: code monitoring • cooperative action: verification • legitimization via multi stakeholder invol CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  13. Problem identified, defined • actions to address • learning from actions • development and implementation and continuous improvement of more extensive/comprehensive actions CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  14. Workplace/labor rights codes of conduct • Many workplaces need improvement: h&s, child labor, low wages • many stakeholders interested in improvement • single organizations define minimum (code of) conduct--set a floor • demonstrated need for affirmative evidence of code implementation CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  15. Workplace, cont. 1 • Larger number of groups involved, code verifiers, code verifier evaluators, users of verification information • fragmentation of effort and information: multiplicity of codes, of verification systems/protocols • cooperative action: agreement on code and development with stakeholder involvement CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  16. Workplace, cont. 2 • Cooperative agreement on standardized verification system--stakeholder involvement • multi-stakeholder participation in continuous improvement of workplaces and standard and monitoring system CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  17. Integrity standards • Many organizations identified need • many stakeholders interested in improvement • COORDINATION of their efforts • they include: govts, MNCs, TUs, IMF, WB, OECD, SMEs, NGOs • individual company and NGO codes of conduct CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  18. Is, cont 1 • Development of reporting and monitoring compliance with codes: forensic v. affirmative • stakeholder evaluation of efforts • group action: integrity pacts in country • group action: int’l and nat’l rules • group action: dev of implementation details for such rules CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  19. Is cont 2 • Group agreement on standardized verification system--with stakeholder involvement • multi-stakeholder participation in continuous improvement of system CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  20. Sa8000 standard dedicated to operationalizing ILO and other international conventions • integrity standard dedicated to operationalizing the OECD convention CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  21. Why auditable? • Feedback on implementation in standardized, improvement facilitating way • certification provides external report on system implementation. Third party information, rather than dependent on interested parties • systematic corrective and preventive procedures, rather than forensic CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  22. Codes/conventions • Write standard to define acceptable evidence of compliance with convention • define certification procedures and requirements to systematically provide evidence of compliance • continuously oversee and improve them • define auditor qualification procedures and continuously oversee and improve CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

  23. Who should be covered • what level of detail • attempt to specify procedures • attempt to specify output/results CEPAA-Eileen Kohl Kaufman CONFERENCE BOARD: FEB 2000 WASHINGTON, DC

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