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Raising Prices. Matthew Noack and Stephanie Ferris. By PresenterMedia.com. Raising Prices and Profit Margin. Increasing prices will increase profit margin Increase price without alienating existing customers Consumer Price Index increase 3% in 2011. How Not to Set Prices.
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Raising Prices Matthew Noack and Stephanie Ferris By PresenterMedia.com
Raising Prices and Profit Margin • Increasing prices will increase profit margin • Increase price without alienating existing customers • Consumer Price Index increase 3% in 2011
How Not to Set Prices • “Going with your gut” • Priced too low • Cost-based pricing • Leaves room for more profit margin • Competitor-based pricing • Not bad if identical, but can cause price war • Salespeople-based pricing • Incentive for too low of price • Video
Raising Prices Eliminate discounts or change terms and conditions Cost increases = price increases Test price increase Charge for add-on services Redesign or re-launch “Premium” version
Discounts • Don’t let one time deals turn into company policy • Customer behavior • Cash? Pay back early?
Avoiding Price Wars • “Price buyers” • Only do business when profitable • Excess inventory • Lower price, take away value • They rarely change and are not loyal customers • Example: • AT&T sells iPhone 3gs for $49
Redbox • In 2011 increased prices from $1 to $1.20 • Right as Netflix increased prices and lost customer • Do you still use RedBox even after price increase? • If yes, would you pay $1.50/night? • If no, what would you be willing to pay per night?
Netflix • Increased prices by splitting up services • Didn’t add value • Drastically raised prices from reference price (Huge % increase) • Perceived value was reference price • http://www.youtube.com/watch?v=s4d-di_n3QE
References • ftp://ftp.bls.gov/pub/special.requests/cpi/cpiai.txt • http://www.huffingtonpost.com/2011/10/27/redbox-price-to-increase_n_1062628.html