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Emotion and Conflict. How emotion shapes conflict? (p.44)Emotions occur in reaction to stimuli.Emotions have positive and negative affectsPhysiological changes accompany emotionCognitive processes play a role in shaping emotionsSpecific reactions are associated with emotions. Emotions Associat
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1. Inner Experience of Conflict Part 2(Folger, Poole & Stutman, 2009)
2. Emotion and Conflict How emotion shapes conflict? (p.44)
Emotions occur in reaction to stimuli.
Emotions have positive and negative affects
Physiological changes accompany emotion
Cognitive processes play a role in shaping emotions
Specific reactions are associated with emotions
3. Emotions Associated with Conflict Negative
Anger
Fear
Hurt
Guilt
Positive
Hope
Energy
4. Emotional Contagion Tendency for emotions to spread among parties in a conflict.
5. Social Cognition and Conflict Our thoughts about conflict influence how we respond to conflicts
Beliefs about conflict
What are common beliefs about conflict?
Beliefs vary across cultures
i.e. Associative culture vs abstractive culture (Kozan, 1997)
6. Social Cognition and Conflict Conflict Scripts
“cognitive structure that describes appropriate sequences of events in an episode.”
What are common scripts? (dining, dating)
Common conflict scripts
Conflict is war
Conflict is impotence
Conflict is a rational process
7. Social Cognition and Conflict Conflict Frames (p.55)
“A frame is a cognitive structure based on previous experience, which guides our interpretation of an interaction or event.”
Six Dimensions of Conflict Frames
Instrumentality*
Other assessment
Affect
Face
Affiliation*
Distributiveness