WorldCat Discovery to Delivery

1. WorldCat Discovery to Delivery Jennifer PearsonGlobal Market SolutionsOCLCpearsonj@oclc.org

2. Agenda • OCLC Objectives • WorldCat Discovery • Open WorldCat • WorldCat.org • WorldCat Local • WorldCat Delivery

3. Objectives • Deliver Library Capacity (e.g. metadata, services, expertise) at point of user’s need • In a manner that users want and understand it • Promotes world’s largest library collective • Encourage users to participate in network and community of libraries • Global reach

4. Aggregate services around users • Discover resources, services, expertise • Share & Collaborate expertise, recommendations, experiences • Deliver needed items to users – wherever they are

5. Open WorldCat

6. WorldCat.org

7. 190% increase over this time last year

8. 490% increase over this time last year

9. WorldCat.org new features • Cite This Item, export to EndNote and RefWorks • 30+ million article citations • Social Networking

11. Article Citations • 30+ million citations • ArticleFirst, ERIC, GPO, Medline • Deduplicated • Resolution to full text for IP-authenticated users • Full text on OCLC platform (e.g. WilsonSelect, ECO) • Full text via OpenURL resolver

13. OCLC Online Computer Library Center List Creation

14. Upcoming Features • Institution search • Registry: http://www.worldcat.org/registry/Institutions • Identities integration • http://orlabs.oclc.org/Identities/ • Language sensitive relevancy • More social functionality

15. WorldCat Local New discovery to delivery service • Built and maintained on WorldCat.org • Configured to interoperate with existing local systems • Integrated library system • Library-provided resources • Resource sharing services • Delivers access to WorldCat database and local collections (article citations, eBooks, local databases, etc.)

16. Configurable Features • Library branding - Interface and search box • Relevancy ranking elevates local holdings in search results – can include consortium/group members • Interoperability with ILS, resource sharing services, and OpenURL resolver • Metadata included in local search

17. OCLC Online Computer Library Center Custom search box

18. OCLC Online Computer Library Center Holdings: local, group, global 1. University of Washington 2. Summit 3. WorldCat

19. OCLC Online Computer Library Center Library ownership and availability

20. WorldCat Local: Metadata Single search access to multiple resources • Library catalog (single library or central catalog) • WorldCat database • Digitized materials including CONTENTdm • Locally indexed databases • Article-level metadata from GPO, ArticleFirst, MEDLINE, ERIC Resolution to full text • OCLC full-text content: NetLibrary, Electronic Collections Online, Wilson Select Plus • Full text available through local OpenURL resolver

21. Integration with Local Delivery Environment Circulation • Request/Place hold via • Local system • Intra-consortial borrowing system Interlibrary loan • Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX Online full text • Direct access to FirstSearch, Electronic Collections Online, NetLibrary • Linking to OpenURL resolver

22. WorldCat Group-coming soon • Group catalogs on the .org platform • Group customization • Group holdings elevated

23. WorldCat Delivery • Leverage the value of web-scale into end-user solutions for libraries • Position Worldcat.org / Local as the entry point to delivery services. • Provide comprehensive & intelligent delivery options: Electronic resource resolution; consortia borrowing; global ILL; Buy-it • Move home delivery from pilot to product

24. In plain language… • Make resource sharing an end-user business • Automating and industrializing as much staff workflow as possible • Building on the power of resolution • Broadening the service offering to include physical delivery

25. Delivery componentsComing this year • NCIP for patron authentication and workflow savings • Home delivery • Consortia Borrowing

26. NCIP • Offering NCIP as an option for • Authentication • Workflow savings for circulation interoperability between cooperating libraries • Continuing to pursue partnerships with ILS vendors • Working to fill gaps when partnerships do not exist

27. Home Delivery • Over the next one –two years • Tracking for major carriers • Home delivery an option for consortia solution • Negotiations between OCLC and major carriers for shipping discounts for OCLC members • End user payment put in place • Home delivery as option to own patrons via OCLC ILS products

28. Home Delivery • The Dream (or 5 year plan for all you optimists) • Libraries are willing to do home delivery for their own and other libraries patrons– policies relaxed • Floating collections in place for ease of return and ease on shipping costs • Users place requests and know they will receive home delivery from a library • OCLC has facilitated negotiated shipping costs with all major carriers

29. Montana home delivery patron experiences • Overwhelmingly positive about home delivery • Over 2500 items (and counting) delivered • Over 90% willing to recommend service to others • Over 70% said they chose home delivery because of its convenience • Willing to pay (not a lot) • Like subscription • Don’t want libraries to lose other services to fund home delivery

30. WorldCat Consortia Borrowing • Combines • WorldCat.org group patron interface • WorldCat Local available if appropriate • VDX for staff interface and circulation interoperability • Seamless integration with WCRS for out of group requesting • Integrates first home delivery options • Available next summer

31. Questions?

32. Thank you!