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Presented to: Dr. Nabil EL.Sakaa

Presented to: Dr. Nabil EL.Sakaa. Presented by :. Marianne Youssef 409048 Soha El.Bakatoshy 409138 Nadine Yousry 409068. content :. What is E- commerce ? What is Operation Management ? Define & Describe E- commerce Operation Management ?

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Presented to: Dr. Nabil EL.Sakaa

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  1. Presented to:Dr. NabilEL.Sakaa

  2. Presented by : • Marianne Youssef 409048 • Soha El.Bakatoshy 409138 • Nadine Yousry 409068

  3. content : • What is E- commerce ? • What is Operation Management ? • Define & Describe E- commerce Operation Management ? • Five key success Factors of E- commerce operation mgt . • Advantages & Disadvantages of E- commerce operation mgt . • Case study. • What is the effect of e- commerce on • Production system? • Our daily lives ?

  4. First : What is E- commerce? • The need for more timely information leads to the development of world ‘s largest & most widely used networks , called “ The internet “. • “The internet” is an international collection of hardware & software.

  5. 2- What is Operation management ? • (OM) can be defined as the design . Operation & continued improvement of the system that creates & delivers a firms products & services .

  6. Define & describe E-commerce operation management? • Is the application of all operation management tasks applied in an e-commerce setting , it is a combination of the use of the internet & digital technology to perform the basic (OM) activities necessary for the company.

  7. 4- Five key success factors of e-commerce operation mgt: • 1. Branding . There are the effective ways to build a stronger brand using Internet for a new business. • A) Unique Design. • B) Utilize Social Networks for Examples : Facebook & Twitter. • C) Run multiple Display Advertising Campaigns.

  8. Cont. : • 2. USP: A buyer usually spends a good time on research. He searches for • Price • Quality • Deals •  • 3. Store Experience : A good store experience is a must have for Ecommerce success.

  9. Cont. : • 4. Customer Retention : A business is never going to be a success without the army of Loyal Customers. • 5. Multi-Channel Marketing: There are opportunities lying everywhere in Internet. Some businesses are making millions from Facebook.

  10. Advantages & Disadvantages of E- commerce operation mgt .

  11. Case study : • Consolidated net sales for the first nine months of 2009 were EGP 9.4 billion compared with EGP 17.4 billion during the first nine months of 2008, e- commerce representing a decline of 46 per cent. • This lower level of sales has resulted from lower steel prices, the prevailing weakness in the flat steel market. and the shutdown Long steel e- commerce sales volume reached 2,408 thousand tones during the first nine months of 2009,

  12. Case study (cont.): 2009 representing a 7 per cent increase over the 2,371 thousand tones produced during the same period in 2008. Flat steel production volumes on the other hand were 42 percent lower at 710 thousand tones. In the first nine months of 2009 when our EFS production facility was shutdown.

  13. What is the effect of e- commerce on production system ? • it is thought that electronic commerce can significantly improve the efficiency of economies, enhance their competitiveness, improve the allocation of resources, and increase long-term growth.Because electronic commerce is still at a very early stage in its development, much of this thinking is based on speculation or anecdotal evidence.

  14. What is the effect of e- commerce on our daily lives? • E Commerce affects society in that it makes products accessible to people nearly everywhere in the world within just a few days. This causes trends to spread much faster than they once did. It also provides an easily implemented platform for small businesses to sell their goods.

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