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Managing your SAIG Mailbox with EDconnect & TDCM

Session 1. Managing your SAIG Mailbox with EDconnect & TDCM. Lydia Morales Sue Rager/Judy Rohrer. Agenda. Overview EDconnect Managing your mailbox TDCM Managing passwords TDCM Hands On. Overview. Managing your Transmissions Audit trail Investigating transmission errors

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Managing your SAIG Mailbox with EDconnect & TDCM

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  1. Session 1 Managing your SAIG Mailbox with EDconnect & TDCM Lydia Morales Sue Rager/Judy Rohrer Session 1

  2. Agenda • Overview • EDconnect • Managing your mailbox • TDCM • Managing passwords • TDCM Hands On Session 1

  3. Overview • Managing your Transmissions • Audit trail • Investigating transmission errors • Verifying transmissions • Restoring lost files Session 1

  4. EDconnect • Review and Demo • Transmission Queue • Mailbox Query View • Activity Log View • Archive View Session 1

  5. Managing your mailbox Session 1

  6. Understanding Mailbox storage • The SAIG mailboxing system stores files in two separate databases • Messages Database • All new files • All files that have been received but are 10 or less days old • All files not received for 180 days • All restored files • Some message classes have different rules • Archive Database • All old files 180 or less days old • All files received and 10 or more days old • Some message class files have different rules Session 1

  7. Archive View in EDconnect vs. Archive Tab in TDCM EDconnect: Archive View TDCM: Archive Tab View Session 1

  8. Verifying that a File Sent Made it to the Mailboxing System EDconnect Transmission Queue TDCM Sent Files View Session 1

  9. TDCM • Demo • Basics • Message Tab • Archive Tab Session 1

  10. Managing Passwords User Password Network Password Session 1

  11. A Powerful audit tool Quickly find files Determine file transmission errors Restore files for download More TDCM – Hands on SAIGPortal.ed.gov Session 1

  12. Technical Assistance We appreciate your feedback and comments Email:SaigComments@ed.gov For Help call: CPS/WAN Technical Support Phone: 800-330-5947 Fax: 319-665-7662 Email: cpswan@ncs.com Session 1

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