Conflict.

1. Conflict.

2. Conflict is a clash of interests between people or groups of people with different views and values.

3. Conflicts happen because people are different: they want different things, they have different ideas and their values are different. Very often people have conflicts because they do not listen to each other well.

4. For example, the daughter goes to a party with her friends and says to her mother that she will not return home before midnight, but mother puts her daughter an ultimatum: either she comes home no later than 10 p.m or she stays at home. The daughter screams at her mother and ran away, slamming the door. The conflict formsbetweenmother and daughter.

5. Conflicts may lead to fights, bad relations and violence. If conflicts happen between parties or states, they can lead to war, sо peaceful resolution to a conflict is important. peaceful resolution of conflict leads to smaller losses or exclude them absolutely.

6. If you have a conflict then you should: 1. not go to higher tones. 2. Try to understand what is the true cause of this anger. 3. Show tolerance to the interlocutor. 4. Respondcalmly.

7. We will explain the clever thought by mother Teresa" we can do not great things, only small things with great love."For example: If the birthday of your mom today, you did not necessary to buy jewelry or other expensive things. enough to make a postcard and send it to your own words. This card will be more expensive all the flowers and gifts for your mom.

8. Formulation and solution of conflict are show in the book "The Brothers Karamazov," by Dostoevsky. we recommend you also to read it.

9. The End.