1 / 5

Apology Letter

Apology Letter. Still so much fun…. When to Write One. When you screwed up and you really want/need the other person to forgive you, usually to keep their business. When Mr. Hepworth tells you to write one. Business Letter.

manon
Download Presentation

Apology Letter

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Apology Letter Still so much fun…

  2. When to Write One • When you screwed up and you really want/need the other person to forgive you, usually to keep their business. • When Mr. Hepworth tells you to write one.

  3. Business Letter • An apology letter is a formal business letter just like the complaint letter so the format is going to be the same. • Make sure you have your name, address and phone number in the upper left • Underneath that make sure you have the name and address of the person you’re writing to

  4. Body Paragraphs • Body Paragraph 1: 2-3 sentence summary of the problem • Body Paragraph 2: Explanation of why the problem happened – not excuses, but an explanation • Body Paragraph 3: What you are doing to fix the problem and what you are doing to make sure it doesn’t happen again

  5. Tips • Write the apology letter as soon as possible. • Apologize soon and apologize often • Take full responsibility for the problem • Focus on what you are going to do to fix the problem • Be sincere, considerate and respectful

More Related