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The International Association of Administrative Professionals

The International Association of Administrative Professionals. Setting the Standards of Excellence . Administrative Professionals: Advancing Roles and Responsibilities. Past two decades: Many changes in office technologies, business structures

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The International Association of Administrative Professionals

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  1. The International Association of Administrative Professionals Setting the Standards of Excellence

  2. Administrative Professionals:Advancing Roles and Responsibilities • Past two decades: Many changes in office technologies, business structures • Most administrative professionals have successfully navigated through this sea of change • New horizons of information access and teamwork

  3. Typical Work Tasks for Today’s Administrative Professional • Developing a production report using spreadsheet software • Preparing charts, slides, and handouts for a management presentation • Corresponding via phone, fax, or e-mail with clients all over the world • Researching a topic on the Internet • Coordinating a videoconference • Supervising or training a coworker • Effectively representing management at a meeting

  4. Key Skills in Demand • Mastery of Office Suite Software • Word processing, spreadsheet, database, scheduling, presentation, desktop publishing, Web design • Requires Top-Notch “Soft Skills” • Interpersonal communications • Organization and time management • Customer service, public relations • Participation on work teams • Project management • Meeting and special event planning • Ability to work independently

  5. Commitment to Skill Development • Essential to actively pursue continuing education opportunities • Polish your written and verbal communication skills • Get involved in outside organizations – stretch yourself

  6. About IAAP • Non-profit organization • International in scope • Headquarters in Kansas City, Missouri • 28,000+ members and affiliates • Nearly 600 chapters • 35 Regional divisions in six districts • Governed by 12-member International Board of Directors

  7. Association Mission and Vision • The IAAP mission is to enhance the success of career-minded administrative professionals by providing opportunities for growth through education, community building and leadership development.

  8. IAAP: “What’s in it for Me?” • Networking • Continuing education • Latest information and research • Certification

  9. Networking • Exposure to other professionals outside your company • Expand your interpersonal skills and comfort levels • Develop leadership skills • IAAP global network

  10. Seminars and Conferences • Annual events offering a wide array of educational workshops and hands-on training • Education Forum and Annual Meeting - summer • Professional Education Conference - spring • Certification Conference - fall • Various regional and local chapter events

  11. Top-Notch Publications • Award-winning OfficePro magazine • Published eight times a year • Contains a wealth of information – latest trends, productivity tips, and much more • Other IAAP publications: OfficePro Express e-newsletter (twice each month) and IAAP Connections e-newsletter (association news - bimonthly)

  12. Personal and Professional Development Resources • Member discounts on more than 250 books and self-study courses, many providing the Continuing Education Unit (CEU) • IAAP’s Complete Office Handbook -- the definitive reference book for today’s electronic office • Browse resources available on IAAP Web site’s online bookstore

  13. IAAP Online Services • IAAP Web site: www.iaap-hq.org • Latest association news and information • Online training • Online resource store • Online networking • And much more!

  14. Professional Certification • Achieving certification through IAAP is the internationally-recognized standard of excellence • Two certification programs: • Certified Professional Secretary® (CPS) • Certified Administrative Professional® (CAP) • More information can be found in the “Professional Certification” section of the IAAP Web site: www.iaap-hq.org

  15. Local Chapter Benefits • Nearly 600 IAAP chapters worldwide • Local education and networking opportunities • “Hands on” leadership training through participation in chapter activities

  16. How Your Company Benefits • Training and skill-building activities • First-hand professionalism • Positive corporate image • Build team spirit • Leadership training and experience • Maximum “bang for the buck” employee development

  17. Your Invitation to Join • Join Online: www.iaap-hq.org • Mobile Chapter Contact Information • 251.380.2667 • iaap@usouthal.edu • Or, contact IAAP Headquarters: 816.891.6600 • Questions? Feel free to call or e-mail! IAAP World HeadquartersKansas City, Missouri

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