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IT Outsourcing. Dhruv Patel Bill Hays Cindy Steinmetz Will Isom Lindsey Bryan. What is IT Outsourcing?. “… is using outside vendor to create, maintain, or engineer IT architectures and systems …”
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IT Outsourcing Dhruv Patel Bill Hays Cindy Steinmetz Will Isom Lindsey Bryan
What is IT Outsourcing? “… is using outside vendor to create, maintain, or engineer IT architectures and systems …” • Originally started as a big trend for major companies to hire out side firms to handle and mange their IT departments • Why kept in house • Capital availability • Engineering know how • Tailored to fit • Why outsourced • Cost • Know how increased in the market place • Lot of success with mass production } Almost Like Natural Evolution
What is IT Outsourcing • Currently the big deal is “Offshore” outsourcing • IT jobs moving outside the country • Using firms outside the country for IT needs • Companies opening their own IT departments in different countries to handle IT needs • “Offshore” and “Outsourcing” have become synonymous • Involves all aspects of IT not just some • Development • Implementation • Maintenance/monitoring • Housing • Physical hardware being there • No remote maintenance (dialing in)
What are the jobs involved? • Mostly all aspects of IT • Due to nature of jobs • Some limitations • Hardware troubleshooting • Solution housing hardware offshore as well • Bandwidth increases breaking limitations
How big is the phenomenon? • IT is big money • Lot of money put into IT • Latest way to improve business productivity • In most cases cost vs. benefit ratio high • Now think about cutting costs • Cost cut 15%-60% • No loss of quality • Put both together big deal from business point of view • Expected to grow by 6% annually till end of decade
Why is IT outsourcing growing? • IT still relatively new • New applications discovered everyday • Implementation costs keep going down • Technological innovations breaking down barriers • Bandwidth • Global Infrastructure stability
Predictions 10 Years Ago • Growth not expected • IT thought too volatile to trust to others • Importance not emphasized • Not integrated into business • Potential limited due to technology • Education not thought to be present • Global education lacking
Current Trends • Save money • Relocate to where costs are lower • Integrate education as much as possible • Political effects due to job market • Automation • Security concerns
Future Predictions • Continue to grow until the end of the decade • Predicted of peak then • Growth will still continue, but not at the current rate • Slow down • IT will be incorporated pretty well in almost every aspect of business by then • Job/economical equilibrium will be reached
Global Effect • Biggest player is Asia • India • Philippines • New comer Dubai • Others • Ireland • Israel • Canada • South Africa • Biggest by far is India • Growing rapidly • 8% of GDP • Political reform • Educational reform • Starts in elementary school • Highly based on English • Abundance of educated labor capital
Global Effect • Infrastructure planned around IT • Cities wired • High speed lines coming in on the eastern coast • Flawless integration into city planning • Government control helps planning to benefit economy • Skilled labor • Large supply • Highly educated • Very competitive keeps prices low • Criticized • Low class programmers • Creativity limited • Great for coding • Top five IT firms in Asia all in India
National Effect • Major panic • Loosing jobs • Yes loosing jobs, but because industry growing so rapidly • New jobs created daily • Job still stays within borders
National Effect • Education ramping up • IT education High School • CISCO certification • MCSE certification • Still lagging behind • Political tussling • IT not affected that much • Nature of business no physical exchange • Trade of information and intellectual capital
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