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TEAM PROBLEMS AND PARTICIPATION

TEAM PROBLEMS AND PARTICIPATION. Managing the Obstacles. Fixing Teamwork Problems. People Who Seem Difficult Individual problems are team problems Something allows or encourages individuals to become problems Teams must avoid attribution and labeling The team must care about the individual.

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TEAM PROBLEMS AND PARTICIPATION

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  1. TEAM PROBLEMS AND PARTICIPATION Managing the Obstacles

  2. Fixing Teamwork Problems • People Who Seem Difficult • Individual problems are team problems • Something allows or encourages individuals to become problems • Teams must avoid attribution and labeling • The team must care about the individual

  3. Fixing Teamwork Problems (cont’d.) • Questions to Ask • What does the person do? Isolate behaviors… • Interrupt, bully, etc. • Why does the behavior continue? • Team allows it? Fear, etc.? • How can we change it? • Does the team want to change things?

  4. Fixing … (cont’d.) • Dominating • Distracting • Nonparticipating • Irresponsible • Reprehensible • System vs. Personality Difficulties

  5. Members Who are New or Different • Understanding Newness • Identity groups • Intragroup communication • Socialization • Developing an Intragroup Ethic • Respect others’ religions, views, values, etc. • Adapt to others’ experiences and expectations

  6. New or Different (cont’d.) • Orienting Members • Assign responsibility • Welcome and connect … • Design activities … social … • Help with understanding group norms and characteristics • Don’t assume members’ self-perceptions • Teach newbies about substantive issues

  7. Processes That Need Processing • Social Loafing • Use self-evaluation • Implement tasks and processes of real value • Build the team into a cohesive whole • Assess who the team really is • Take a long-term view • Focus on team successes • Play together • Renew and reinforce your team vision

  8. Helping Leaders Help The Team • Bolstering the Leader • Reasons for inadequacy • Poor qualifications • Political or personal connections • Circumstances • Frustrations or defensiveness

  9. Helping Leaders … (cont’d.) • Strategies for Improving Leaders’ Effectiveness • Seek feedback from the task vs. from the leader • Affirm the value of the team’s job • Create cohesiveness thru standards, traditions … • Provide feedback to the leader • Team members’ involvement • Open upwards communications • Delegate among selves • Develop group norms • Make outside connections

  10. Helping Leaders … (cont’d.) • Easing Leaders’ Transitions • Power shifts and transitions • Smoothing transitions • Keep rumors in perspective • Reinforce the team’s self-perception and how it works • Close the old era gracefully • Open the new era affirmatively

  11. Working Within The System • If problems exist within the organization: • Be innovative, creative, and rely on the team • Chart the hierarchy and ID critical connections • Develop a strategy for establishing cooperation • Seek external or related systems for needed support or cooperation • Use team members’ personal resources to make connections and gain cooperation

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