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SmartMeter Program Overview

SmartMeter Program Overview. Jana Corey Director, Energy Information Network Pacific Gas & Electric Company. Pacific Gas and Electric Company. Energy Services to about 15 M People: 5.2 M Electric Customer Accounts 4.4 M Natural Gas Customer Accts

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SmartMeter Program Overview

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  1. SmartMeter Program Overview Jana Corey Director, Energy Information Network Pacific Gas & Electric Company

  2. Pacific Gas and Electric Company • Energy Services to about 15 M People: • 5.2 M Electric Customer Accounts • 4.4 M Natural Gas Customer Accts • 70,000 square miles with diverse topography • ~20,000 Employees • Regulated by the California Public Utilities Commission (CPUC)

  3. Environmental Sustainability Reasonable Cost Reliable Service Smart Grid Balancing Competing Priorities

  4. Smart Grid Will Enable A Sustainable Electric System Renewable Electric Generation Efficient ElectricDelivery Managed ElectricDemand

  5. PG&E’s SmartMeter Program • Automated meter reading for all customers • 10 million meter upgrades • A communications network • IT systems • Frequent meter reads - daily for gas, hourly or 15 minute interval for electric • Enhanced customer benefits over time • Automated meter reading • Secure online access to detailed energy usage data • Better billing; reduction in call volumes • Outage management • Remote connect / disconnect, load-limiting • Home area networking

  6. SmartMeter Dual Network Architecture Radio Frequency Mesh Electric Network Network AccessPoint Data Collector Unit Radio Frequency Gas Network

  7. SmartMeter Timeline 10.1 million meters installed Key Functionality Milestones 2007 Replatform IT systems for high data volumes Anchor bill on automated reads 2008 Bill on interval reads (for select customers) Secure customer online access to interval usage data Successful rollout of SmartRate (res. CPP) 2009 (targeted) Outage management Electric remote connect / disconnect December 2008 – 1.7 million meters installed Millionth meter installed 9/5/08 2005 - Project start 2006 - Vacaville Test Fall 2006 – Begin Full Deployment 2011 2010 2009 2007 2008

  8. Meter Issues Meter access Obstructed meters Multiple meter designs Handling for special meter types (e.g. TOU meters) Evolving Electric Technologies Maintaining deployment momentum Vendor Issues Ramping supply chain to deliver required volumes Deployment vendor resource flexibility Network Siting Availability of overhead structures for RF network equipment Optimizing Realization of Program Benefits SmartMeter Deployment Challenges Variety of obstructedgas meters

  9. SmartMeter IT Challenges • Scale & Complexity • Establishing IT platform to handle huge volumes of data • Scaling meter data management • Integration complexity – many system interfaces • Standards • Immature industry standards • Driving an open, standards-based solution with multiple vendors • Vendors • Vendors’ early-stage products; limited experience and resources • Distributed Computing • How to best leveraged distributed processing capacity • Ensuring robust security

  10. Recruitment 10,000 voluntary participants in summer 2008 Experience Across 9 called events, achieved average residential customer reduction of 16.6%, and an average non-CARE residential customer reduction of an impressive 22.6% 7 of 10 customers saw a reduction in their cumulative summer bills Retention 90% of customers intend to stay on the plan in 2009 Rollout follows SmartMeter program deployment Successful deployment of SmartRate pricing plan

  11. Online Customer Access to Usage Information • Displays energy usage by billing cycle, month, or week • Displays hourly electric usage by day • Ability to overlay temperature • SmartRate customers view usage “framed” by peak periods • Customer service reps able to view same graphs online

  12. In-Home Network Smart Grid Expands Sensing And Control Into Customer Premise Network AccessPoint Public Wireless Network SmartMeter™ Electric Meter

  13. Home Energy Management Advanced Enhanced Basic • Fully automated intelligent energy management system • Other automated/ programmable appliances • Electric vehicle charging / storage • Distributed generation and storage • More comprehensive in-home displays (usage, cost, time) • Programmable Communicating Thermostat (PCT) • Simple high-low indicator

  14. SmartMeter Automated Metering Infrastructure Smart Grid Pervasive Sensing, Communication, Computing, and Control End-Use Technologies Devices Services Home Area Network (HAN) Energy displays Smart appliances & electronics Programmable communicating thermostat Advanced lighting controls Customer generation / storage monitoring controls Smart xEV charger Integrated Energy Management Usage information & analysis Pricing options – variable, pre-pay Automated demand response Time-based lighting Fully-leveraged customer generation and storage capability Time- or rate-based xEV charging Infrastructure

  15. Automated Energy Management Generates Negawatts Martinez, CA office building electricity use with and without automated demand response, June 21, 2006

  16. Smart Grid EnablesElectric Vehicle Smart Charging GWh Time-shifting Electricity Home Area Network AMI/SmartGrid

  17. At PG&E, We Are Committed to Sustainability

  18. Discussion

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