Potential Partner Briefing

1. Potential Partner Briefing Miguel GilBDM/Product Managermiguel.gil@scansourcela.com

2. Today’s Agenda • Introduction • Product Overview • Product Positioning • Microsoft Services & Support • Marketing • Partner Program • Q&A

4. POS Partners Introduction • Involved in ANZ Retail System Market for over 20 Years • Asia Pacific Distributor Since 1997 • Manages Extensive Network of Authorised Partners • Australia • New Zealand • Pacific Islands • South East Asia

5. Manage all Aspects of Channel • Recruitment • Product Management with local subsidiary • Marketing in conjunction with local subsidiary • Partner Readiness • Presales & Post Sales Support • Strategic Alliances

6. Dedicated Account Manager • Strategic Alignment • Business Plan • Capabilities & Capacity • Demand & Marketing • Aligned Commitments & Targets • Customer & Lane Growth • Pipeline Management

7. RMS Channel Model Authorised RMS Partner RMS Technical Specialist Readiness Coordinator Partner Account Manager Partner Business Planning Pipeline Management Capabilities Capacity Demand Marketing POS Partners (Asia Pacific) Pty Ltd APOC, Product Logistics Local MS Sub, S & M Microsoft Corp, Microsoft Point Of Sale Solutions, Product Group

8. Successful, Proven Model Strong Product & Channel Management, combined with the unwavering dedication and support of our Authorised RMS Resellers has resulted in….. • Phenomenal YOY Growth…… • POS Partners Channel Strategy being recognised as the • “Model” Worldwide • POS Partners being awarded: • Microsoft Retail Management System • “Distributor of the Year”

9. Reorganized from 7 to 3 Business Units • 57,000 Employees • $40 Billion Revenue • $275B Market Cap • $8.0B+ in R&D • Innovative and Integrated Software • Microsoft Australia Operations • 500+ employees • 14,000 Partner organizations in Australia • Focus on local ICT businesses

10. Microsoft Retail Vision • Microsoft, in Alliances with Partners, • is Recognised as a Leading Provider of • Industry Relevant Solutions • to Retailers. • [Retail, Wholesale, Hospitality & Distribution]

11. Microsoft Executives Viewpoint • Microsoft is committed to build the RMS business • Retail is a large part of the SMB space (25%) • Over 250k Retail Entities in Australia • This is a unique and valuable software business • Significant ISV Opportunities • Significant pull through of Microsoft products

12. Product Overview

13. Core Products • Microsoft Retail Management System • Store Operations • Small / Medium Store Operations – Multi Stores • First Lane AUD$1,934 - Extra Lane AUD$1073 • Microsoft Retail Management System • Headquarters • Multi-Store Enterprise Management and Data Mining • Base HQ AUD$4,875 - Extra Store AUD$813

14. POS HQ Client QS Rules SQL Server Manager Administrator Store Operations Components

15. HQ Server HQ Rules HQ Server Rules SQL Server HQ Manager HQ Administrator Headquarters Components

16. Microsoft RMS - Complete Store 1 HQ Server HQ Server Rules SQL Server HQ Mgr HQ Rules Store2 HQ Mgr Head Office Store3

17. The Strongest Retail Solutions.... Store Front Applications Retail Management SystemStore Operations As strong as the information they are fed Back of StoreApplications Retail Management System Headquarters GP, Solomon, Axapta, Navision Small Retailer Mid-size Retailer

18. Product Positioning

19. Product Positioning Strategy • RMS is a mid-market retail solution that can also be used for single store small business retailers • RMS is a valuable product to penetrate retail accounts with competitive back office accounting solutions – sell the POS and the back office eventually follows • RMS is a valuable product for enabling retailers to deploy a Microsoft server architecture – SQL, Windows Server, WEPOS • RMS can be integrated with GP, Navision, Axapta & Solomon, MYOB, Sybiz, SAP One …

20. SO: AUD$1,934 First Store & AUD$1,073 Add Lanes HQ: AUD$4,875 First Two Stores, AUD$813 Add Store Microsoft POS vs. Microsoft RMS

21. RMS 1.3 RMS 3.0 RMS 2.0 November, 2007 RMS 3.0 RMS Roadmap January, 2007 RMS 2.0 .NET Product Activation Inventory and Purchasing Payment • Improved UI • Dynamics Integration • Full SDK • Hooks • API’s • Phase 1 - Localization • Replace HW dongle with MS standard activation • Enhanced Matrix Functionality • Store Level Cost Adjustments Sync with HQ • Adding % Discount to Mix-and-Match / Buy One Get One Scenarios • Enhanced PO Creation and Printing • Label Printing from PO • Quantity on Hand Filter for PO • Receipt of PO and Item Find Based on Supplier Number • AVS Support • Commercial Card Support • Support Tax on Shipping Charges Hardware April, 2006 • Support of sig cap/payment devices

22. Sample RMS 3.0 User Interface (from MS Point-of-Sale)

23. Why Microsoft Dynamics? The Strategy behind merging Information Work and Business Applications

24. RMS 3.0 Vision… Imagine the Possibilities! • Greenfield for Partners • Utilize Solution Developer’s Kit to both add to and extend the Platform by creating integrations for numerous application opportunities • Continue to take platform to multiple retail verticals Solution Developer’s Kit Payment Microsoft RMS Gift Card E-Commerce Feature Feature Feature 3rd Party ERP CRM Feature RFID

25. Service & Support

26. MBS Service Plans • Services designed to increase your business success • RMS partners can purchase MBS service plans • Partners have the option to purchase the Foundation Service Plan which includes support incidents and several training credits • Partners can purchase a la carte options through the Flex Preferred Services

27. Getting Access to the MBS Service Plans • If you do not have the Microsoft Business Solutions Competency and would like these services: • Please join the Microsoft Partner Program and then purchase the Foundation Service Plan • Additionally you can purchase a la carte options through MBS Flex Preferred Services • Order Form Location: • PartnerSource>> • Partner Essentials>> • Partner Service Programs

28. Commitment to Customer Support • New support and maintenance offerings from Microsoft provides better security and stability for Asia Pacific customers. We provide three levels of service to Microsoft Retail Management System customers in the region: • Base Level:  Every RMS customer on a current version of RMS will receive business critical support during business hours, no-charge support related to problems with software quality, and no-charge critical security fixes • Maintenance:  Customers have the option to buy the new Microsoft Retail Management Annual Maintenance Plan to keep their system current with product enhancements, have access to productivity tools including a new reports library • Pay-as-you-go Support:  Customers have the ability to purchase Flex Per-Incident Support and Flex 5-Pack Support from Microsoft Business Solutions

29. Support Pricing • For customers enrolled in a Maintenance Plan: • For customers not enrolled in a Maintenance Plan:

30. Marketing

31. Marketing • Microsoft Participation in Industry Events • Telesales • Online • Retail Business Technology Exhibition • Collateral

32. Local Events

33. Australian Collateral

34. Targeted Vertical Collateral

35. 2006Authorised Reseller Program What You Need To Know

36. Becoming a Authorised RMS Partner Is as Easy As: Don’t Wait. Start Today! Get or Stay CertifiedThrough Achieve Gold Certified Through • 2 Microsoft Certified Professionals or 1 Tested Product • 3 References • 50 Partner Points • One or more Competencies • 120 Partner Points 1 Engage 2 Training 3 Certification MICROSOFT RETAIL MANAGEMENT SYSTEM Authorised Reseller Call to Action

37. Competencies Gold Certified Partner 120 points Certified Partner 50 points • No Partner Points • Web Profile • Signed Terms and Conditions Registered Member 0 points Microsoft Partner Program Levels • 2 certified employees or 1 certified product • 3 references • 120 Partner Points • Membership in at least One Competency • Meet Certified Partner Terms & Conditions • Meet Fee requirements for your country • 50 Partner Points • 2 certified employees or 1 tested application • Extended Web Profile • Pay Fee • Signed Terms and Conditions

39. Thank You!