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California State Library

California State Library . February 8, 2011. Building a Community of Practice: Tools for Managing Virtual Teams. Learning Objectives. How do you know it’s a best practice?. Gold Standard. Fixed Rules. Creating Best Practices: Ask Questions. Flickr: automicity.

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California State Library

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  1. California State Library February 8, 2011 Building a Community of Practice: Tools for Managing Virtual Teams

  2. Learning Objectives

  3. How do you know it’s a best practice? Gold Standard Fixed Rules

  4. Creating Best Practices: Ask Questions Flickr: automicity

  5. Creating Best Practices: Ask Questions Flickr: automicity

  6. Creating Best Practices: Research Flickr: skycaptianwo

  7. Creating Best Practices: Research Flickr: skycaptianwo

  8. Creating Best Practices: Hypothesize (Vision)! Flickr: Pip Wilson

  9. Creating Best Practices: Hypothesize (Vision)! Flickr: Pip Wilson

  10. Creating Best Practices: Experiment Flickr: Dan Zen

  11. Creating Best Practices: Experiment Flickr: Dan Zen

  12. Creating Best Practices: Analyze Results Flickr: Auntie P

  13. Creating Best Practices: Analyze Results Flickr: Auntie P

  14. Cycles of Innovation Flickr: JohnB49

  15. Best practices live when you build and sustain a community of practice. Creating Best Practices: Communicate Results Flickr: ckhamken

  16. Building a Community of Practice Flickr: VilhelmSjostrom

  17. Building a Community of Practice Avoid replicating or conflicting with existing programs. Flickr: VilhelmSjostrom

  18. Building a Community of Practice Flickr: VilhelmSjostrom

  19. Building a Community of Practice Flickr: VilhelmSjostrom

  20. Benefits of Collaborating Flickr: clspeace

  21. Benefits of Collaborating • Avoid reinventing the wheel. • Send feedback about what you learn to others. • Get their feedback when they adapt your tools. • Focus on solutions that are self-sustaining. • Continually moving forward. • Commit to placing volunteers in leadership roles. • Community leaders view your library as an important player in community leadership. • Community leaders want to align and come to the table when you need support. Flickr: clspeace

  22. Reality Check • Economics • Geography • Schedules Flickr: pnash

  23. Tools for Managing Virtual Teams: Categories Flickr: romainguy

  24. Tools for Managing Virtual Teams: Categories Flickr: romainguy

  25. Tools for Managing Virtual Teams: Categories Flickr: romainguy

  26. From a Crowded Field Flickr: Stabilo Boss

  27. Collaborative Tools Emerged

  28. Scheduling Flickr: anua22a

  29. Scheduling Flickr: anua22a

  30. Scheduling • Start with a free online scheduler • Limit choices • Give everyone the Administrator link • Follow up as needed via email with meeting link or call-in details Flickr: anua22a

  31. Web Conferencing Flickr: romainguy

  32. Web Conferencing Flickr: romainguy

  33. Web Conferencing Flickr: romainguy

  34. Web Conferencing Tips • Audio quality • White board options • Muting • Number of users • Polling • Chat function • Crashing • Intuitive controls • Mac and PC friendly • Easy file and app sharing • Easy to load and join Flickr: romainguy

  35. Video Conferencing Flickr: shawnzam

  36. Video Conferencing • Tandberg Movi • ViVu VuRoom • Skype • ooVoo • SightSpeed • PalBee • iChat • Wengomeeting Flickr: shawnzam

  37. Video Conferencing Tips • Resource consumption • Screen freezing • Ability to login from anywhere • Expense • Video clarity and real time interface • Encryption options Flickr: shawnzam

  38. Online Collaboration Flickr: William Cook

  39. Online Collaboration Flickr: William Cook

  40. Online Collaboration: Workspace Tips • Complexity – what do you really need? • Concurrent editing • Version control • Interface with MS Office including Outlook • Calendar function and sharing • Time needed for initial configuring • Task management • Customization ability • Upload and download speed • Storage capacity Flickr: William Cook

  41. File Sharing Flickr: knile

  42. File Sharing Flickr: knile

  43. File Sharing Tips Flickr: knile

  44. Social Networking

  45. Social Networking

  46. Social Networking Tips • User base • Demographics • Size • Good for real time alerts? • Good for sharing articles? • Understand your market! • What does it take to be authentic in each of these spaces?

  47. “You must be the change you wish to see in the world.” - Gandhi Resources Flickr: Thomas Hawk

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