Dr Jeff Haywood Director, Media & Learning Technology Service (MALTS) Director, Scottish Centre for Research into On

Dr Jeff Haywood Director, Media & Learning Technology Service (MALTS) Director, Scottish Centre for Research into On-Line Learning & Assessment (SCROLLA) Department of Higher & Community Education School of Education University of Edinburgh www.malts.ed.ac.uk / www.scrolla.ac.uk j.haywood@ed.ac.uk 27th January 2003 UCET eLearning seminar

A quick quiz…… • Do you support students by email, ie answer queries? • Do you teach on a course with some sort of website? • Do you use WebCT, Blackboard or other system? • Does your school/faculty teach UK or overseas students at a distance? • Does your university have an eLearning/learning technology service/unit? • Does your university/school/faculty have an eLearning policy & strategy you could pass to others? 27th January 2003 UCET eLearning seminar

The world of education is changing….. 27th January 2003 UCET eLearning seminar

Motorola University edu-tainment video ‘star’ lecturers student-centric corporate universities Foresight - HE in 2025 digital degree mills e-business just-in-time, just-for-me niche markets overseas competitors distance education clicks & mortar death of the campus intellectual property rights globalisation University for Industry traditional values virtual universities National Grid for Learning Universitas 21 virtual learning environment 27th January 2003 UCET eLearning seminar

What iseLearning? “Promotion of learning and support of learners using digital/electronic methods/techniques.” 27th January 2003 UCET eLearning seminar

Methods, which may be through stand-alone computers or through the use of networks, include: 27th January 2003 UCET eLearning seminar

Why use eLearning? • Increasing quality for existing students (and staff) • Increasing efficiency of existing provision ie reducing costs • Increasing access to education, ie new students You cannot do all three at the same time!! 27th January 2003 UCET eLearning seminar

“Slicing eLearning into manageable pieces” Extent of use: 100% traditional – ‘blended’ - 100% eLearning Where: on-campus – off-campus Level: access/undergrad/masters/doctoral/CPD Purpose: admin – learning – support User skills: student – staff – admin/clerical Control: local responsibility – central responsibility 27th January 2003 UCET eLearning seminar

Level of education undergrad probably least skilled learners least competence in subject area max need for support/induction? masters taught vs research Intermediate skills short duration of course = pressure doctoral skilled learners but might be hardest shift of level to independence 1:1 rather than 1: many need to do research in situ CPD skilled learners most pressed for time 27th January 2003 UCET eLearning seminar

On- & off-campus On-campus • easier place to start! • blended – ability to tweak/recover problems • UK time zone • peer support – staff support – central-local service support Off-campus • harder – much harder – ‘killer’! • time zones & culture & language • remote technology gap? • local expertise gap? • partnerships – local presence? 27th January 2003 UCET eLearning seminar

ICT skills & eLearning skills • file management – backup – antivirus • word-processors– databases – spreadsheets • graphics – powerpoint – web authoring • email – chat – forums • web searching – bibliographic databases – subject resources • downloading – uploading • netiquette – e-study skills 27th January 2003 UCET eLearning seminar

ICT skills & eLearning skills II for both…. • know your learners & staff • providing specific guidance as to types & levels of skills needed • training where lacking – self-taught/paced/on-demand as possible • helpdesk • practising before ‘go live’ – examples & demos • resistance to change for staff…. • involvement in course design • time vs other priorities • reward systems • on-line course admin – maintenance - design 27th January 2003 UCET eLearning seminar

Local vs central university responsibilities Supporting a full range of tools & services is expensive – economies of scale vs control 24x7x365 servers for video, VLEs, web, email, databases, forums, assessment engines Expertise vs amateur DIY Instructional design, graphics, dynamic websites, digital audio/video Academic control vs central quality assurance/standards course design, IMS, SENDA, technical helpdesks 27th January 2003 UCET eLearning seminar

Choosing the tools – start simple 27th January 2003 UCET eLearning seminar

Computer-aided assessment formative & summative 27th January 2003 UCET eLearning seminar

27th January 2003 UCET eLearning seminar

eLearning in Continuing Professional Development (CPD) 27th January 2003 UCET eLearning seminar

eLearning in postgraduate courses 27th January 2003 UCET eLearning seminar

Video-clips to support learning 27th January 2003 UCET eLearning seminar

27th January 2003 UCET eLearning seminar

Electronic library collection for students off- and on-campus 27th January 2003 UCET eLearning seminar

Using all the support that is around • The UK is rich in resources • LTSN, JISC, mailbases, ALT, Becta, UCET……. • Your institution is rich in resources • Educational development unit, library, ITS, other schools…. • Re-inventing wheels is costly • Do you *really* need to build-it-yourself? 27th January 2003 UCET eLearning seminar

Informal benchmarking – learning with others • No experts - we are all learning how to do this • We can collaborate and compete • Different institutions have different approaches – diversity • Search globally for partners! 27th January 2003 UCET eLearning seminar

So what are the ‘big questions’? • At the VC level – is it worthwhile? What is the ROI? • At the School level – is it worthwhile? What is the ROI? • At the academic level – is it worthwhile? What is the ROI? • At the student level – is it worthwhile? What is the ROI? 27th January 2003 UCET eLearning seminar

Dr Jeff Haywood Director, Media & Learning Technology Service (MALTS) Director, Scottish Centre for Research into On