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SYS366

Learn about business processes and their importance in processing commercial events in a result-oriented fashion. Explore the sequential, parallel, and independent activities involved in a business process. Identify and respond to events that require manual or automated processes.

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SYS366

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  1. SYS366 Week 2- Lecture 2 Business Processes: What Are They?

  2. Today • Identifying Business Processes • In-class exercise 4

  3. Business Process • “A combination of organizationally potentially distributed, but technically related activities needed to process a commercial event (for example a lease application form) in a result-oriented fashion.”* • OK, what do we all do when this thing happens? * Developing Software with UML by Bernard Oestereich, p. 68.

  4. Business Process • “The activities of a business process are usually chronologically and logically related to each other.”* • Time is Nature's way of preventing everything from happening all at once. • what comes first? what’s next? • what must be done sequentially? what can be done in parallel? what can be done independently? * Developing Software with UML by Bernard Oestereich, p. 68.

  5. Business Process • “A commercial event is usually triggered by an event (for example receipt of an application form) and has at least one visible domain-specific result (e.g., a contract)”* • a customer walks in — sell them something. * Developing Software with UML by Bernard Oestereich, p. 68.

  6. Domain • “An area of knowledge or activity characterized by a set of concepts and terminology understood by practitioners in that area.”* *Use Case Modeling by Kurt Bittner and Ian Spence, p. 332.

  7. Business Processes • Processes could be an event that the business needs to respond to or it could be an event where the business needs to generate some kind of response back • Can include manual as well as automated processes

  8. Today • Identifying Business Processes • In-class exercise 4

  9. In-class Exercise 4 • Now back to your teams! • 366ClassExercise4.doc

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