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Strengthening Resilience. Material presented is the work of Paul Stoltz and his company, Peak Learning. Visit www.peaklearning.com for additional information or to contact them to take the Adversity Quotient assessment, or for programs to work with your company.
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Strengthening Resilience Material presented is the work of Paul Stoltz and his company, Peak Learning. Visit www.peaklearning.com for additional information or to contact them to take the Adversity Quotient assessment, or for programs to work with your company. Presented by Bill Monroe, Boulder Teams www.boulderteams.com
Every day, life happens… Is it certain or uncertain? Is it organized or chaotic? Is the day busy or leisurely? Is it easy or tough? Is it demanding or care-free?
Have you noticed that some people respond better to hardships than others? What is it that allows some people to not only cope, but personally thrive in challenges and harness it to create breakthrough opportunities?
Employer Survey When making an employment decision and choosing between the final two shortlisted candidates, which one of the following would you be most likely to hire? • Candidate who has the desired mindset, but lacks complete skillset • Candidate who has the complete skillset, but lacks desired mindset 1,212 respondents chose A 51 respondents chose B 96% of employers in this sample chose mindset over skillset.
Expanding Human Capacity Required Capacity Existing Capacity AccessedCapacity
Key FindingsPaul Stoltz, www.peaklearning .com 1. We respond to events in hardwired patterns 2. These hardwired patterns have a radical affect on our chemistry (Peptides) 3. These patterns can be measured. (AQ) 4. These patterns can be rewired and permanently improved (Neuroplasticity) 5. People and organizations who respond effectively to adversity (change-driven or otherwise) find those challenges take less of a toll and are instrumental in opening up new opportunities
Norwich Union Health Care Study 1,130 subjects completed the Adversity Quotient profile and health survey questions All 29 of the health study questions correlated significantly with Adversity Quotient • optimism • happiness • energy • luck • cardio health • diet/nutrition • quality of life • prescription drug use • respiratory health • GI health • muscular/skeletal health • # of sick days (3x+) • # of occurrences (2x+) • engagement at work • enjoyment at work
EFFECTS Operating System: Hardwired Patterns EVENT INSTANT HARDWIRED RESPONSE PATTERN Physiological Performance Psychological
“What must people have now and in the future in order to succeed?” In answer to this question, Harvard Business School selected ‘Resilience’ to add to its curriculum as the mindset driver
C R E AQ Resilience Toolset CONTROL O OWNERSHIP REACH ENDURANCE
CONTROL How much you perceive you can influence whatever happens next when adversity strikes • Key question: • What facet of this situation or adversity can we potentially influence? • (What aspects are out of our control?)
Ownership How likely are you to hold yourself accountable for improving situations as they arise? • Key question: • What can we do to affect this situation immediately and positively? • How might feelings of ownership by all employees be built into culture?
Reach The extent to which you perceive good and bad events reach other areas of your life • Key question: • What can we do to minimize the potential downside of this adversity? *What can we do to maximize the potential upside of this situation?
Endurance How long you perceive an adversity or situation will last • Key question: • How do we get past this as quickly as possible?
C R E Pick One Where can you make improvements? Do I always see ways I can influence a challenging situation? CONTROL Do I step up and do something regardless of who is to blame? O OWNERSHIP Do adversities bleed into the rest of my life? Do I see new opportunities? REACH ENDURANCE Do my adversities last into the next day? Month? Year?