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Application Software and RM Connect. HOME. My Work. Assessment. Conferencing. School Intranet. Topic Areas. Email. Applications. Internet Resources. Multimedia Resources. Learning Systems. Subject Specific Resources. RM Learning Environment. RM Connect.
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HOME My Work Assessment Conferencing School Intranet Topic Areas Email Applications Internet Resources Multimedia Resources Learning Systems Subject Specific Resources RM Learning Environment
RM Connect • Used by 40% of secondary schools and growing number of primary schools • Over 100,000 stations and around 1,500,000 daily users • Designed to meet the specific needs of schools • Driven by education community demands • Extensive consultation with teachers and IT co-ordinators • In-school trials and feedback to refine IT delivery • Meeting the challenges for ICT in “Improving Standards”
RM Connect • Integrated network solution based on delivery of software and services • Software to help with IT management • Installation service • Network manager training service • Support service • Maximum value from the first day • Integration of applications, multimedia, internet and intranet • Designed and tested for high usage peaks and aggressive users • Many RM Connect networks are managed by a part-time teacher
Why RM Connect? • Educational networks - why are they different? • User mobility • Network Manager • User accounts • Simultaneous Logon • Repeated Logon • Managing user accounts • User Attitude • Application installation • Application numbers
What is RM Connect? • A Client - Server network • Windows NT Server • Windows 95 & 98 clients • RM Management Tools
What are RM Management Tools? • A set of tools to make it easier to manage and use networks – particularly in an educational environment • User, station, desktop, printer and topic management • Application distribution and installation • Application usage auditing • Unattended workstation build • Workstation security
Flavours of RM Connect • RM Connect • RM Primary Network • RM Window Box Connect • RM Connect Foundation
RM Connect - A Demonstration • RM Connect Users • Desktops • Topics • Workstation security • Network Administration • RM Connect Customer Training
Networked Application Environment • What is the environment in which an application will be run? • Drive mappings • Local drive • Remote drives
RM Application Wizard • What can RM Application Wizard do? • Facilitates application installation • Can be used to change workstation system settings and to customize installed applications • RM Application Wizard provides a set of tools • It does the following: • Scans the workstation hard drive • Makes copies of key files • Scans the workstation registry • Creates a ‘package’
Package Build Procedure • Pre Installation Preparation • Select a workstation • Pre-installation system scans • Install and configure the application • Post-installation system scans • Allocate the package
How to Prepare • What do we need to do first? • (Backup your server(s)) • (Create a Windows startup disk) • Choose an appropriate workstation • Re build the workstation • Choose a user • Allocate sufficient time • Understand the application to be installed
Building a Package • Provide package details • Scan the workstation • Install the application • Configure the application • Scan the workstation • Test the package • Allocate to workstations
Application Configuration • Create appropriate shortcuts • Set application preferences • Set default file locations • Remove ‘dangerous’ files
How are Packages Allocated? • Select the package to allocate • Select the destination workstations • Look at the PkgCtrl folder • PkgCtrl\Installed • PkgCtrl\Required
User Files for Applications • The user registry • User files • Copydsk2.exe and appdata • The \appdata folder structure
Workstation Configuration • How to handle autoexec.bat
Workstation File Handling • Wininit.ini • Fileops.lst
Installing Microsoft Excel 2000 • Scan the workstation • Install the application • Run and configure Microsoft Excel 2000 • Scan the workstation • Test the package • Allocate the package
What to look for • Local registration • Full / Customize install • Browse capability • Folder creation / Win 9x naming conventions • Optionally install additional components • Identify other programs that are running • Provide a progress bar and cancel capability • Look at the package
Generic Installation Problems - I • Location of executables - P: • Location of data files - virtual CD-ROM • Multiple users • User writeable files - custom.dic • User settings - .ini files hold history or scores • Security considerations - RM File Protector • Security - Restriction Policies - user can’t see drives • .INI Files - may need manual update
Generic Installation Problems - II • Display resolution - errors at different resolutions • Display resolution - windows do not resize • Application configuration - cannot make changes • Application configuration - app needs to be run • Permissions - PUBLIC share is Read Only • Dependencies / conflict with other apps • NTFS compression • CD-ROM mastering
Generic Installation Problems - III • Engine for setup - VB6 • Key files - Autoexec.bat, Config.sys • Registry incorrectly used - HKCU vs HKLM • Registry holds <username> • OS dependencies - Win95 950, Win 98 1998 • Application updates - to server only • Internet access - modem / ISDN / Leased Line • .INI files that aren’t - system.ini / text files