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30 administration tasks. Client additions and deletions Returning client records Typing of letters and simple reports to clients Filing of any sort Dealing with client ATO Correspondence Making and changing appointments Fee preparation
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30 administration tasks • Client additions and deletions • Returning client records • Typing of letters and simple reports to clients • Filing of any sort • Dealing with client ATO Correspondence • Making and changing appointments • Fee preparation • Preparing checklist of information required from clients • Reviewing and checking client source documents when received against checklist • Contacting clients for any missing information or general queries
30 administration tasks • Logging of each job on the Job Register • Collation and preparation of workpapers • Preparation of the first draft of a job budgets • Monitoring of WIP • Monitoring BAS lodgements • Monitoring workflow • Advising clients of ABN and GST registration • Advising clients of PAYG installment obligations • Advising clients of personal income tax assessments • Advising clients of tax file number
30 administration tasks • Forwarding of HECS statements to clients • Review and forward clients' running balance account from the ATO • Printing and binding finalised annual financial statements and taxation returns and other client reports • Checking BankLink data in from and out to Clients • Incorporation of companies • Completion of annual company returns • Attending all ASIC matters including completion of ASIC Forms • Monitoring work checklists to meet ATO due dates • Review and chase debtors at the end of each month • Systems writing and updating
Who should be doing what? • Price and communicate to client with sign off • Gather raw materials • Check everything received • Contact client for missing information • Log the job on the work register • Internal team budget • Set up the workpapers • Allocate & explain the job • Do the job • Communicate technical queries & then finish • Review the job • Print / Collate / Bind / Invoice / Send / File • Meeting with the client – explain / add value Client Manager Admin Admin Admin Admin Admin Admin Client Manager Accountant CM/Accountant Client Manager Admin CM/Accountant