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Nonviolent Communication

Nonviolent Communication. What is it?. A type of communication in which the focus is the needs of all involved. The process allows us to step back and observe without making judgment A way to differentiate thinking and feeling Offers a way to clearly state what we do want and need.

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Nonviolent Communication

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  1. Nonviolent Communication

  2. What is it? • A type of communication in which the focus is the needs of all involved. • The process allows us to step back and observe without making judgment • A way to differentiate thinking and feeling • Offers a way to clearly state what we do want and need.

  3. Why is it helpful? • It can improve relationships by building relationships based on compassion and understanding • Learn how to be assertive, yet flexible • You can accurately understand other people’s needs and feelings • It helps break patterns of thinking that lead to anger

  4. Who can use it? • School systems • Health care • Prisons • Workplaces • Law enforcement and military • Social service agencies • Couples, families, communities

  5. Violence in nursing

  6. What are the steps? • Four components: • Observations • Feeling • Needs • Request • Two parts • Empathy • Honesty

  7. Feelings List SADdepresseddejecteddespairdespondentdisappointeddiscourageddisheartenedforlorngloomyheavy heartedhopelessmelancholyunhappywretched AFFECTIONATE compassionate friendly loving open heartedsympathetic tender warm CONFIDENT empowered open proud safe secure ENGAGED Excited absorbed amazed alert animatedcurious ardentengrossed arousedenchanted astonishedentranced dazzledfascinated eagerinterested energeticintrigued enthusiasticinvolved giddyspellbound livelystimulated passionate vibrant

  8. Feelings List cont. JOYFULamuseddelightedgladhappyjubilantpleasedtickled AFRAIDapprehensivedreadforebodingfrightenedmistrustfulpanickedpetrifiedscaredsuspiciousterrifiedwaryworried ANNOYEDaggravateddismayeddisgruntleddispleasedexasperatedfrustratedimpatientirritatedirkedANGRYenragedfuriousincensedindignantiratelividoutragedresentful PEACEFULcalmclear headedcomfortablecenteredcontentequanimousfulfilledmellowquietrelaxedrelievedsatisfiedserenestilltranquiltrusting EMBARRASSEDashamedchagrinedflusteredguiltymortifiedself-conscious

  9. needs List CONNECTIONacceptanceaffectionappreciationbelongingcooperationcommunicationclosenesscommunitycompanionshipcompassionconsiderationconsistencyempathyinclusionintimacy CONNECTION CONT’D lovemutualitynurturingrespect/self-respectsafetysecuritystabilitysupportto know and be knownto see and be seento understand and be understoodtrustwarmth PHYSICAL WELL-BEINGairfoodmovement/exerciserest/sleepsexual expressionsafetysheltertouchwaterHONESTYauthenticityintegritypresence

  10. Communication and Nursing Students • http://www.journalofnursingeducation.com/showFree.asp?thing=35303 • http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6WNX-4PMJ9MT-1&_user=10&_coverDate=05%2F31%2F2008&_rdoc=1&_fmt=high&_orig=search&_sort=d&_docanchor=&view=c&_searchStrId=1272056789&_rerunOrigin=scholar.google&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=e0b6811f723774f28fb64d074efc436f • http://www.ncbi.nlm.nih.gov/pubmed/7796366

  11. Let’s Practice • When I see that______________I feel ______________because my need for ________________ is/is not met.Would you be willing to __________________?

  12. For more InformationPlease visit: http://www.cnvc.org/

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