Responsibilities In MIS

1. Prepared for Dirt Bikes USA Responsibilities In MIS A presentation by Marquis Whitaker, Jessica Wasik and Marcy Zitz for Professor Klingaman

2. Business Continuity Plan • A complete and comprehensive audit of the business operations as well as procedures are necessary due to the wide variety of variables that could prevent the business from operating at a fully functional pace or worse cause its demise. • Procedures must be in place for swift actions to be taken in response to a catastrophic event.

3. Business Continuity Plan, cont. • An excellent starting point for creating a disaster recovery plan is through initiating a comprehensive business audit or having a business consultation and evaluation performed. • During the assessment, risks should be assessed to anticipate the different forms of disasters that may occur and their potential impacts.

4. Threats to Business Continuity • Power Outage • Vandalism • Telecommunications Disruption • Theft/Burglary

5. Before Disaster Strikes • Business Interruption insurance to reduce loss of income • Loss insurance • Disaster Recovery Team should be in place before disaster strike

6. Power Outages • Backup generators • Prewired into the main electrical box • Emergency flood lights • Battery operated lighted exit signs • Backup Facility • Storage for parts, old assembly line and old operational equipment. • Telecommuting to facilitate back office functions. • House portable phone operations (VOIP) with remote access points.

7. Power Outages, cont. • Emergency Notification Systems • Contact employees, management and administration • Virtual phone systems, call forwarding

8. Vandalism • Facilities should be outfitted with dark colors – easier to cover graffiti • Locks, gates, fences, landscaping, security theft deterrent signs • Plexiglas windows • Vandalism warning signs • Maintenance plan

9. Computer Security • Prevention is key • Firewalls • Virus protection • Spam filters • Secure passwords • Train employees on security issues • Limit employee use of Internet

10. Natural Disasters • Evacuation plan • Fire prevention and planning • Offsite storage • Fireproof materials • Earthquake preparation • First aid equipment and training

11. Telecommunications Disruptions • Assure communications systems will be available under most circumstances • Alternate forms for in-house communication, such as two-way radios or walkie talkies • Mobile services like mobile internet access, laptop computers and cell phones

12. Telecommunications Disruptions, cont. • Use of free services such as Skype or Yahoo for voice, video, and webcam when conferencing and collaborating • Data recovery and backup service offsite

13. Theft • Protecting company assets should be a major priority • Security systems to monitor theft, fire, smoke, carbon monoxide detection and water system monitoring • RFID chips to track bikes and parts, shipping progress • Camera security systems • Paper shredding • Security procedures – locking schedules

14. Privacy Policy • Each state has laws regarding the use of customer information obtained through an organization’s website or through transactions. • A privacy policy regarding customer-supplied information should be developed.

15. Privacy Policy, cont. • Several resources are available to assist in development: • www.p3pwiz.com • www.TRUSTe.com • Any Dirt Bikes USA webpage requesting customer information should have a link to the policy. • Customers should have access to the formal policy in hard copy, if requested.

16. Equal Employment Policy • Create a formal written policy to protect against any claims by current/former employees. • Check current insurance coverage for the proper amount of employment practices coverage and litigation expense coverage.

17. Legal Matters • Sarbanes Oxley (SOX) applies to publicly traded companies. • Dirt Bikes USA is privately-held; therefore SOX is not currently applicable. • However, security of information in databases is essential. • Legally, Dirt Bikes USA is required to produce data in the event of a discovery request. • Should Dirt Bikes USA decide to go public, new financial practices may need to be implemented regarding disclosures in the financial statements and management responsibilities.

18. Legal Matters, cont. • Patriot Act allows government agencies unprecedented access to business records • Passed in 2001 as a part of the war on terrorism. • Regardless of opinion on Constitutionality, accurate customer and financial records must be maintained. • If a reasonable request for information is made under the Patriot Act, cooperation is advised. • If an unreasonable request for information is made under the Patriot Act, consult legal experts before releasing information.

19. Green ComputingMore Than A Buzz Word • Save Money • Use less energy to power computers • Less kilowatts = less money • Lower cooling costs for rooms with equipment • Longer equipment life

20. Not Expensive to Implement • When selecting new equipment, consider the energy efficient model • Select the least computing power needed or use thin clients • Reduce printing by re-thinking convenient printer locations • Automatically power down equipment when not being used • Overnight, weekends, holidays

21. Implementation, cont. • Increase air flow to cool equipment • Teleconference to save transportation costs • Telecommuting for certain employees to reduce needed office space • IT controlled lighting, heating, and cooling for facilities

22. Good For The Environment • Equipment lasts longer so there is less in the landfills • Less use of electricity, so less harmful emissions • Less cooling energy costs

23. Use As A Marketing Tool • Showcase your green initiatives • Counteract negative impacts caused by our products

24. Works Cited • Brodkin, Jon. "Economy driving green IT initiatives." Network World 25.49 (2008): 16. Business Source Complete. EBSCO. Web. 29 Mar. 2010. • Herrick, Dan R., Mark R. Ritschard. “Greening your computing technology, the near and far perspectives”. Proceedings of the ACM SIGUCCS fall conference on User services conference. October 14, 2009: 297-304. 29 Mar. 2010. • Thibodeau, Patrick. "Environmental Impact: IT Sees the Light on Green Computing." Computerworld 42.27 (2008): 10-11. Business Source Complete. EBSCO. Web. 29 Mar. 2010. • (n.d.). Retrieved March 28, 2010, from SOX-online: The Vendor-Neutral Sarbanes-Oxley Site: http://www.sox-online.com/ • Bill of Rights Defense Committee, Inc. (2009, January). The USA PATRIOT Act and American Business. Retrieved March 28, 2010, from http://www.bordc.org/resources/businessbook.pdf • California Civil Code. (n.d.). Retrieved March 28, 2010, from http://www.leginfo.ca.gov/cgi-bin/displaycode?section=civ&group=01001-02000&file=1798.80-1798.84 • USA Today,. "Protecting against physical disaster - Business - disaster recovery planning - Brief Article." Bnet The place to go for management (April 2002): n. pag. Web. 26 Mar 2010. <http://findarticles.com/p/articles/mi_m1272/is_2683_130/ai_85370038/?tag=content;col1. • McGillicuddy, Shamus. "A 13-hour power outage puts disaster recovery plan to the test." SearchCIO.com Technology management strategies for the enterprise CIO (21 Nov 2006): n. pag. Web. 26 Mar 2010. <http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1230842,00.html>.