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Communication Presented by: Prof. John Barkai William S. Richardson School of Law University of Hawaii. Teaching Negotiation and ADR: The Savvy Samurai Meets the Devil 75 Neb. L. Rev. 704 (1996) . GETTING TO YES Separate People from Problem Interests not Positions Invent Options
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Communication Presented by:Prof. John BarkaiWilliam S. Richardson School of LawUniversity of Hawaii
Teaching Negotiation and ADR: The Savvy Samurai Meets the Devil 75 Neb. L. Rev. 704 (1996)
GETTING TO YES Separate People from Problem Interests not Positions Invent Options Objective Criteria BATNA http://mediationadvocacy.com/Getting%20to%20Yes.pdf
BATNA Best Alternative To a Negotiated Agreement
YOUR BATNA TELLS YOU WHEN TO WALK NOT WHEN TO SIGN
Two Key Ideas • about Negotiation & ADR • 1) Focus on Interests • not positions • 2) Improve the • Communication • (information & temperature)
Words for “Interests” Chinese - 利益 Indonesian / Malay – kepentingan Korean - 욕구' Thai- ผลประโยชน์ - Phon Pra Yot Vietnamese - lợi ích Khmer - (Cambodia)
Words for “Interests” Japanese - 興味 きょうみ (kyomi) emotional 関心 かんしん (Kanshin) reasonable India
CODE DECODE THE BASIC COMMUNICATION LOOP SPEAKER LISTENER LISTENER SPEAKER DECODE CODE
Miscommunication Ha ha ha, Biff. Guess what? After we go the the drugstore and the post office, I’m going to the vet’s to get tutored.
“Keep in mind that you’re more interested in what you have to say than anyone else is.” - Andy Rooney
What do you think is one of the most important issues facing your country in the next 10 years?
Japanese Korean Mandarin Bahasa Indonesian Tagalog Thai Vietnamese Arabic Russian Chamorro Kampampgangan Can you add others?
What do you think is one of the most important issues facing your country in the next 10 years?
What do you think is one of the most important issues facing your country in the next 10 years?