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Historical context

Historical context. Leading up to Lisbon 2000 E-government defined Role of the public sector in Europe Central element of the e-Europe 2005 action plan Expectations set high Challenges facing government. E-Government Adoption. Challenges Foreseen 2000. User centric

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Historical context

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  1. Historical context • Leading up to Lisbon 2000 • E-government defined • Role of the public sector in Europe • Central element of the e-Europe 2005 action plan • Expectations set high • Challenges facing government

  2. E-Government Adoption

  3. Challenges Foreseen 2000 • User centric • Cross departments and levels • Organizational change • Re think ways of working • Resistance to change • Pay off period • Trust • Digital divide • Interoperability • Political leadership

  4. Quality of Life

  5. Boosting competitiveness

  6. Cooperation

  7. Reality sets in – Ireland • G to B services slow take up / e-commerc • Slow Broadband penetration / ADSL costs • Use of ICT in schools • ICT training at work • Socially disadvantaged • Internet penetration in households

  8. Lessons Learnt • Inclusive access • Trust and confidence • Better use of public sector information • Public procurement • Pan European Services • Interoperability • Organizational change

  9. 2005 – 2010 Develop a sustainable model for modernizing public administration “CoBrA recommendations” • General • Citizen centric • People, organisation, institutions V technology • Policy • Interoperability • Once only data • Implementation • Diffusion of best practices • Shared resources • Transformation • Public value • Political leadership • Financing • Ease of access to EU funding

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