MODULE 7 Correctional Role Expectations

1. MODULE 7Correctional Role Expectations

2. CORRECTIONAL ROLE EXPECTATIONS A. Objective 1. 011: Identify the correctional roles all correctional employees have in providing custody, security and treatment functions both on and off duty.

3. CORRECTIONAL ROLE EXPECTATIONS This will minimally include discussion of the custody, security & treatment roles of teachers, nurses, counselors, dietary officers & officers/employees of different sexes & races.

4. CORRECTIONAL ROLE EXPECTATIONS B. No department in a Correctional facility functions as a separate entity. C. Cooperation of all departments is necessary for a smooth & efficient operation.

5. CORRECTIONAL ROLE EXPECTATIONS D. To ensure this cooperation, all employees have overlapping custody, security/treatment functions and roles. E. Custody and Security are synonymous.

6. CORRECTIONAL ROLE EXPECTATIONS 1. Custody: The guarding or safe keeping of inmates. 2. Security: Protection through appropriate control measures. 3. Treatment: Providing care with in the correctional framework.

7. CORRECTIONAL ROLE EXPECTATIONS F. Perceptions of Roles Influence Job Performance 1. Four aspects of Role a. Role Expectations - What others think you are responsible for & how to do it.

8. CORRECTIONAL ROLE EXPECTATIONS b. Role Perception -What you think your job is & how you were taught to do it. c. Role Acceptance - What you are willing to do. d. Role Behavior - What you actually do.

9. CORRECTIONAL ROLE EXPECTATIONS G. Community Perception 1. What does the public think we do in Corrections? a. What are our tasks? b. Care & feeding c. Guarding d. Rehabilitation

10. CORRECTIONAL ROLE EXPECTATIONS 2. Ways the public perceives correctional roles a. Too soft b. Unprofessional c. Ignorant, uneducated d. Brutal

11. CORRECTIONAL ROLE EXPECTATIONS e. Unable to find a better job f. Alcohol/drug abuser g. Only slightly better than the inmates h. Incapable of rehabilitating inmates

12. CORRECTIONAL ROLE EXPECTATIONS H. Media Perception 1. Incompetent, Ignorant 2. Guards 3. Brutal, Mean 4. Narrow minded 5. Unprofessional

13. CORRECTIONAL ROLE EXPECTATIONS I. Ways Employees can Improve Their Image 1. Present a professional image in all endeavors both on & off duty. 2. Visit public agencies to present the facts about correctional jobs and operations.

14. CORRECTIONAL ROLE EXPECTATIONS 3. Keep your bad habits or vices out of the public eye. 4. Be involved in outside activities, especially youth organizations/activities. 5. Promote career interest in corrections among your family, friends & neighborhood.

15. CORRECTIONAL ROLE EXPECTATIONS J. Custody/Security Roles of Correctional Employees 1. Teachers a. Keep good attendance records. b. Report absences promptly.

16. CORRECTIONAL ROLE EXPECTATIONS c. Maintain accurate inventory of school supplies, keep control of them. d. Develop a disciplined style of classroom operation. e. Report irregular behavior.

17. CORRECTIONAL ROLE EXPECTATIONS 2. Nurses/Medical Services Providers a. Ensure pills have been ingested/consumed b. Maintain strict control of medical supplies & medications

18. CORRECTIONAL ROLE EXPECTATIONS c. Keep track of inmate arrivals and departures d. Do body cavity search e. Report irregular behavior

19. CORRECTIONAL ROLE EXPECTATIONS 3. Counselors/Services Providers a. Report irregular behavior to officers. b. Warn security staff of problem behavior. c. Intervene on possible suicide behaviors or other irregular situations.

20. CORRECTIONAL ROLE EXPECTATIONS d. Maintain updated classification, housing assignments, treatment programs, referrals to training, education, work & other activities e. Teach responsible ways to problem solve

21. CORRECTIONAL ROLE EXPECTATIONS 4. Maintenance personnel a. Maintain strict control of equipment & tools. b. Keep track of inmate worker attendance. C. Coordinate institutional repairs & work assignments.

22. CORRECTIONAL ROLE EXPECTATIONS d. Set a positive role model e. Report irregular behavior

23. CORRECTIONAL ROLE EXPECTATIONS 5. Dietary Personnel a. Maintain strict control of eating utensils, preparation equipment. b. Reporting unusual behavior by workers or diners.

24. CORRECTIONAL ROLE EXPECTATIONS d. Ensure inmates don’t take foods out of the dining or kitchen area e. Provide attractive & nutritious meals

25. CORRECTIONAL ROLE EXPECTATIONS K. Treatment Role Correctional Employees 1. Teachers a. Alleviate a sense of hopelessness with goal setting b. Turn idle time into productive time with activities

26. CORRECTIONAL ROLE EXPECTATIONS d. Develop a better sense of self worth in inmates e. Encourage goal oriented behavior

27. CORRECTIONAL ROLE EXPECTATIONS 2. Nurses/Medical Providers a. See that inmate’s medical needs are courteously met b. Make referrals for special needs with speed & diligence c. Maintain a viable health program with preventative care

28. CORRECTIONAL ROLE EXPECTATIONS 3. Counselors a. Make appropriate treatment program referrals b. Crisis intervention counseling c. Teach responsible ways to problem solve

29. CORRECTIONAL ROLE EXPECTATIONS 4. Dietary Personnel a. Resolve conflicts informally when possible b. Be a positive role model c. Encourage inmates to succeed in their rehabilitation effort

30. CORRECTIONAL ROLE EXPECTATIONS 5. Security Personnel a. Be a positive role model b. Applying helping skills c. Provide encouragement to inmates that are depressed or considering suicide

31. CORRECTIONAL ROLE EXPECTATIONS d. Assist with adjustment problems e. Assist inmates cope with effects of incarceration/bad news from home f. Make inmate referrals

32. CORRECTIONAL ROLE EXPECTATIONS g. Medical or psychiatric h. Educational/vocational i. Avoid undermining the work of other correctional professionals

33. CORRECTIONAL ROLE EXPECTATIONS L. Roles of Officers/Employees of Different Sexes • All officers/employees are responsible for the same custody/security functions, regardless of sex. 2. There is little difference in roles

34. CORRECTIONAL ROLE EXPECTATIONS 3. Courts have reduced restrictions on doing equal work. 4. Institutions have policies & procedures prohibiting preferential treatment.

35. CORRECTIONAL ROLE EXPECTATIONS 5. All must be professional & efficient. 6. All must work as a team. 7. All must be fair, firm, & impartial ` towards inmates.

36. CORRECTIONAL ROLE EXPECTATIONS 8. Role of the female Correctional officer/employee a. Ensuring that a balanced atmosphere is achieved b. Providing a feeling of stability for the inmates

37. CORRECTIONAL ROLE EXPECTATIONS c. Allows inmates to relate to the opposite sex in an acceptable way • Provides an outlet for stress & tension in coping with prison pressures e. Least: causing inmates to become overly self-conscious about their appearance, dress , hair, etc.

38. CORRECTIONAL ROLE EXPECTATIONS 9. All officers/employees have treatment roles, regardless of sex a. Be a good role model b. Provide informal counseling c. Be fair & impartial to inmates & other staff

39. CORRECTIONAL ROLE EXPECTATIONS d. All must be professional e. All must work as a team

40. CORRECTIONAL ROLE EXPECTATIONS 10. Roles of Officers/Employees of Different Races. a. Employees may never let their work be influenced by race, color, sex or any of the other protected categories of difference between people they work with.

41. CORRECTIONAL ROLE EXPECTATIONS b. White officers/employees duties are the same as black officers/employees. c. No employee should be more lenient towards inmates of the same racial, social or economic background.

42. CORRECTIONAL ROLE EXPECTATIONS d. Black officers/employees and white officers/employees have little difference in their roles