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Mihi (Greeting)

Mihi (Greeting). My mountain is Taranaki My river is Waitara My canoe is Tokomaru My ancestor is Te Whatitiri My subtribes are Ngati Te Whiti & Pukerangiora My tribe is Te Atiawa I am Spencer Lilley I greet you today as a proud member of my people Thank you all for your welcome today

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Mihi (Greeting)

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  1. Mihi (Greeting) My mountain is Taranaki My river is Waitara My canoe is Tokomaru My ancestor is Te Whatitiri My subtribes are Ngati Te Whiti & Pukerangiora My tribe is Te Atiawa I am Spencer Lilley I greet you today as a proud member of my people Thank you all for your welcome today I honour the skyfather & our earthmother and to all our ancestors who made our presence here today possible I offer a greeting that yearns for peace and good will to mankind for ever & ever I greet you all again

  2. Reference and Information services delivery for Māori Spencer Lilley Kaihautu Māori Massey University Library New Zealand

  3. Overview • Description of Māori • Māori at Massey University • Massey University Library • Services offered • Issues & challenges

  4. Māori • Indigenous peoples of New Zealand • 15% (643,977) of population • 80% live in urban areas, 66% live in North Island • Youthful population base median age = 22.7 • Whānau (family), hapu (sub-tribe) and iwi (tribe) • Identity linked with kinship and the environment • Te reo Māori (Māori language) official language • Tikanga Māori (Māori protocol) guides cultural practices • Dominate negative statistics – unemployment, mortality, educational failure, imprisonment, etc.

  5. Massey University • 2nd largest out of 8 NZ universities • 35,000 students (head count) • 21,000 (Equivalent Full time) • 4 main campuses • Auckland, Wellington, Palmerston Nth • Extramural (Distance Education) • Five colleges • Business, Creative Arts, Education, Humanities & Social Sciences

  6. Māori students @Massey University • Largest provider of university education to Māori • 3,000 students of Māori descent • 79% undergraduates • 21% postgraduates • 66% students studying via distance education • Highest enrolments in humanities & social sciences and business • High attrition rate between 1st & 2nd year

  7. Māori staff @Massey University • 40 academic staff members • 35 general & ancillary staff • Divided across campuses & colleges • Not all in Māori specific positions • Not all fluent & knowledgeable in Māori world • Variety of experience & qualifications

  8. Services offered • Reference queries • Information literacy classes • English & te reo Māori options • Research consultation service • Aimed primarily at postgraduates • Research project advice • Collaboration with researcher/s on external contracts • Specialist collections

  9. Challenges & issues • Reluctant users of the library & its services • Need to be seen & to participate in Māori community • Information literacy concerns • Expectations differ • Distance students hard to reach • Digital divide issues

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