SAP Rapid-Deployment Solution for Advanced Metering Infrastructure

1. SAP Rapid-Deployment Solution for Advanced Metering Infrastructure Solution Details

2. Contents Introduction to SAP Rapid Deployment Solutions Overview of the Solution Solution in Detail 1. Master Data Replication2. Installation Process3. Meter Reading Process Service Delivery Technical Details

3. Introduction to SAP Rapid Deployment Solutions

4. Today’s reality… “Statistics state that up to 70% of IT projects run late, over-budget, or do not meet planned goals…Consequently, implementation risk is a critical factor…” From “Introducing Packaged Solutions” by Michael Krigsman „Now when companies think about implementing an application, they really want to implement an integrated solution“ Henry D. Morris, Senior Vice President of Worldwide Software and Services, IDC "Customers today wantchoicesin how they scope, configure, and deploy business software." Peter M. Russo, Managing Director of Pierre Audoin Consultants

5. You want to… … ensure the most predictable and fastest time to business value … deliver theintegrationthe business demands to start and grow without compromises … choosefrom a modular ready to use portfolio of solution, deployment and pricing options

6. SAP and a Global Partner Ecosystem offer Rapid Deployment solutions to meet specific business needs… Software Quickly address the most urgent business processes Content SAP best practices, templates and tools make solution adoption easier Enablement Guides and educational material speed end user adoption Service Fixed scope and price provides maximum predictability and lowers risk SAP Rapid Deployment Solutions RAPID DEPLOYMENT SOLUTIONS Software Content Service Enablement Business Need

7. … which allow predictability, out-of-the-box integration and adoption choices as business demands Predictability • Fast value in days/weeks • Fixed cost and fixed best practice scope Integration • Integrated start and growth options • Immediate and future IT and business processes landscape integrity Choice • Modular packages to meet specific business needs and allow individual adoption paths • Flexible licensing and deployment options SAP Rapid Deployment Solutions

8. Why have customers chosen SAP Rapid Deployment Solutions? • 8 • Weeksto go-live • 15% • Reduction in project costs • 4 • Week implementation

9. Delivered by SAP or qualified partners • Large Global Partner Ecosystem maximizes availability of and choice within the Rapid Deployment Solutions portfolio • System integrators and value-added resellers provide industry and LoB specific capabilities and expertise • Cloud partners provide the deployment options to match your business needs

10. SAP Rapid Deployment Solutions define a new standard for business solution adoption across the SAP Portfolio Solution Portfolio Industry &LoB deployment Innovations Business Solutions On demand Mobility RAPID DEPLOYMENT SOLUTIONS Analytics On premise Software HANA Content Service On device Technology Enablement Business Need

11. SAP Rapid Deployment Solutions support all use cases along your adoption path From zero to ERP baseline in one goIndustry & geography-ready START New business and user capabilities – that fit with your existing footprint LoB or industry-specific, mobile, business analytics, collaboration GROW, EXTEND, INNOVATE

12. Get the most out of your business – NOW! Quicklymeeting your most pressing business needs on unprecedentedpredictability to adopt and manage business solutions Enabling strategic business adoption paths with out-of-the-box integration for start and grow options as your business demands Giving choiceby providing a modular and well defined portfolio of solution options together with a Global Partner Ecosystem RAPID DEPLOYMENT SOLUTIONS Software Content Service Enablement Business Need

13. Overview of the Solution

14. Marketplace ChallengesPerceive efficiency gains as a competitive edge Fundamental relations in energy distribution Clientbase price Client Employee Model portion Clientenergy price Turnoverper client Turnover Services turnoverper client Earning Energy consumptionper client today Costs Procurementcosts Forecastprecision Distribution costs Number ofyearly billings Automationlevel Smart Meter Frequencyof supplierchanges Sales / Distribution transactions

15. First steps into a smarter world – quickly and affordably • Measurable Success • Reduction of process cost through streamlining the meter procurement and installation process • Optimizing workforce actions leads to reduced TCO • Full transparency throughout all process steps by various departments • Most common problems / challenges: • Procurement and installation of a high number of meters • Challenging mass rollout of new smart meters • Limited workforce requires an efficient installation and maintenance handling • Lack of providing various levels of energy data on time and with appropriate quality • Inability to provide transparent information both to customers and other market participants • Inflexibility to consolidate, cumulate and analyze energy data • Business BenefitsThis rapid-deployment solution helps you to: • Reduced implementation effort through pre-configuration and service enablement • Leveraged implementation experience from productive customers guarantee a smooth transition from the dump to smart meter area

16. First steps into a smarter world – quickly and affordably • There is a solution • Advanced Metering Infrastructure • The SAP AMI Integration for Utilites rapid-deployment solution supports a fast and smooth implementation of SAP Advanced Metering Infrastructure (AMI) solution • Focus on basic processes for smart metering and can be regarded as fundamental part for future requirements of energy supply • Trace the procurement process for all involved stakeholders • Administrate and manage all meter types and their capabilities within the warehouse and field • Optimize warehouse and workforce process to support mass installation and maintenance of meters • Streamlined processing of metered and energy data for presentation and usage purposes • Allows high flexibility for the connection to different MDUS vendors

17. Business Process Scope Covered • Our solution focuses on integrated and automated processes regarding: • Master data exchange • Installation process • Meter reading (periodic / on-demand) Our focus Support

18. Solution In Detail1. Master Data Replication2. Device Installation Process3. Meter Reading Process

19. Solution In Detail1. Master Data Replication2. Device Installation Process3. Meter Reading Process

20. 1. Master Data Replication - Scope and Benefits • What’s Included • Sending of required master data via standard WebServices • Implementation of SAP AMI solution / preliminary work • AMI relevant customizing (EhP 6) and other relevant subdomains • SOAMANGER • WebServices • Point-2-Point communication • Definition of BAdIs for complete, mostly automated processes • Business Benefits • Very fast establishing of communication structure between SAP and MDUS • Standard data is transferred to MDUS • All relevant date (not in standard) is transferred to MDUS

21. Advanced Metering InfrastructureMaster Data Synchronization (creation of new smart meter) MDUS SAP for Utilities (ERP) Distribution System Operator (DSO) Distribution System Operator (DSO) • Create Device Category • Create Register Group DSO Receives Smart Meter 1 2 2 1 • Monitor XML Message Process Confirm Creation • Create Device D C B D A B C A

22. Advanced Metering InfrastructureMaster Data Synchronization (replication of existing smart meter) MDUS SAP for Utilities (ERP) Distribution System Operator (DSO) Distribution System Operator (DSO) • Monitor XML Message Process • Add AMI Information to Existing Smart Meter Master Data Change Existing Smart Meter Type 1 2 2 1 Roll Out of Smart Meter before AMI Integration • Update Mass Master Data to MDUS Confirm Replication D C B D A B C A

23. 1. Master Data Replication - Details customer-specific e.g. „Electronic Delivery note“ (transaction) devicemasterdata MDUS SAP devicemasterdata web serviceUtilitiesDeviceERPSmartMeterCreateRequest_Out Confirmationofthedevicecreation web serviceUtilitiesDeviceERPSmartMeterCreateConfirmation_In

24. Solution In Detail1. Master Data Replication2. Device Installation Process3. Meter Reading Process

25. 2. Device Installation Process - Scope and Benefits • What’s Included • Predefined installation process • Guidance for MDUS producer how to handle master data • Change of master data while device change • In case of “old” device <-> smart meter • In case of smart meter <-> smart meter • Sending of required master data via standard WebServices • Business Benefits • Fully automated installation process • Process is separated into before and after smart metering for thus the master date is changed during the process • Less trouble in case of errors during communictation between IS-U and MDUS

26. Advanced Metering InfrastructureDevice Installation MDUS SAP for Utilities (ERP) Distribution System Operator (DSO) Distribution System Operator (DSO) Install Smart Meter at Customer 1 3 2 1 2 3 • Display New Smart Meter • Technically Install Smart Meter Confirm Installation • Check Technical Installation Result • Install Smart Meter related to Billing Confirm Installation C D B A C D B A C C • Check Billing-Related Installation Result

27. 2. Device Installation Process – In the System customer-specific e.g. Workforce Management System e.g. Data ofthedeviceinstallation via RFC Functional Location via web serviceUtilitiesDeviceERPSmartMeterLocationNotification_Out MDUS SAP Registers via web serviceUtilitiesDeviceERPSmartMeterRegisterCreateRequest_Out ConfirmationoftheRegisters via web serviceUtilitiesDeviceERPSmartMeterRegisterCreateConfirmation_In Then: Change meterreadingunitand AMCG value Conditions: Smart Meter isinstalled Smart Meter is online Point of Delivery via web service SmartMeterUtilitiesMeasurementTaskERPPointOfDeliveryAssignedNotification_Out Information about Smart Meter isconnectedto AMS via web serviceUtilitiesDeviceERPSmartMeterRegisteredNotification_In

28. Solution In Detail1. Master Data Replication2. Device Installation Process3. Meter Reading Process

29. 3. Meter Reading Process - Scope and Benefits • What’s Included • Device gets first remote reading capabilities when the device is ready for that – until that the smart meter is treated like traditional device • Meter reading unit is switched to new one – MRU will be adapted to requirements of smart meters • Automatically triggered control meter reading after smart meter send out the information of online status • UtiltiesAdvancedMeteringDataOriginTypeCode will be send out in correspondence to the process and meter reading reason and will trigger the correct subsequence process in MDUS • Adaptions in process of uploading meter reading results • On-Demand Meter Reading will be checked for authorization of the user • The manually entering of meter reading results will be checked for authorization of the user • Business Benefits • Separated master date for the meter reading process • Authorization objects for the user in corresponding departments -> no unauthorized access to meter reading results

30. Advanced Metering InfrastructurePeriodic Meter Reading MDUS SAP for Utilities (ERP) Distribution System Operator (DSO) Distribution System Operator (DSO) • Check Meter Reading Data • Create Meter Reading Order 1 2 2 1 • Check Meter Reading Data • Send Meter Reading Request to MDUS System Process Request D C B D A B C A

31. Advanced Metering InfrastructureOn-Demand Meter Reading MDUS SAP for Utilities (ERP) Distribution System Operator (DSO) Distribution System Operator (DSO) • Check Meter Reading Data • Check Meter Reading Data 1 2 1 2 • Send Meter Reading Request to MDUS System Process request A C B C B A

32. 3. Meter Reading Process – In the System OverwritingMeterDateSourceTypeCode Implementation Enh.-Spot ISU_SPOT_SE_MRD e.g Last dayofmonthreached On-Demand-Reading – Authorization Check Implementation BAdI ISU_AMI_ATTR_MR Preparation Meter reading Request Meter Reading Result via Webservice SmartMeterMeterReadingDocumentERPCreateRequest_Out MDUS SAP Netz Confirmationof Request for Meter Reading Result via Webservice SmartMeterMeterReadingDocumentERPCreateConfirmation_In Send out the Meter Reading Result via Webservice MeterReadingDocumentERPResultCreateRequest_In ConfirmationofReceiving Meter Reading Result via Webservice MeterReadingDocumentERPResultCreateConfirmation_Out ManuallyEnterof MR Implementat. BAdI ISU_AMI_ATTR_MR Authorization check Adaption ofdecimalplaces Enh. Spot ISU_SPOT_SE_MRD

33. SAP AMI Integration for Utilities rapid-deployment solution contains … Standard WebServices + Additional Attributes Predefinedautomatedinstallationprocess + Device online -> Master datachange Smooth changeoftradtionalmetersandadvancedmeters + Device online -> Master datachange Sophisticatedprocessforregularand on-demandmeterreading

34. Service Delivery

35. SAP AMI Integration for Utilities rapid-deployment solution for Go-Live in 8 weeks Run Start Deploy 2 3 1 Expectations • Hand over solution • Onsite and remote support • Project management • Kick-off workshop participation • Preparing technical infrastructure • Implementation • Testing • Key User Training • User-acceptance testing • Superior support to ensure smooth functioning • Mutually-approved scope document • Working SAP system • Successful rollout and adoption • Configuration documentation Results Note: This slide represents a typical deployment. Exact details may differ according to solution.

36. Implementation Methodology Start Deploy Run Kickoff Workshop Configuration Guide Project Schedule Scoping Questionnaire Check Lists Support Portal Note: This slide represents a typical deployment. Exact details may differ according to solution.

37. Project Plan and Timelines 2 8 1 4 5 6 3 7 weeks Steps Start Deploy Run Prepare Project Kick off workshop Select Options Check Installation Activate Solution Confirm Solution Acceptance Testing Train Key Users Set up Customer Data Transport End-user Training and Organisation Change Management Prepare Production Project Sign-off &Support Note: This slide represents a typical deployment. Exact details may differ according to solution. SAP involvement Customer involvement

38. Approach for ImplementationVariant 1: Project Comparison: Conventional Project for Implementation Effort Go-Live Time

39. Approach for ImplementationVariant 2: Prototyping Comparison: Conventional Project for Implementation Effort Second Projectphase “Scoping and Refinement” Prototyp Go-Live Time

40. Go Live in Weeks • What’s Included – Service Scope • SAP will deliver the following: • Review your existing delivery, installation and meter reading process • Hold a scoping workshop to understand your detailed requirements and finalize the detailed scope of the project together with you. • Maintain the configuration of the designed solution together with a detailed documentation of the implementation. A special step-by-step guide describes each activity during the deployment

41. Key Deliverables • Statement of work • Initial scoping workshop (depict customer requirements, map them to the features of the rapid-deployment solution, and finalize the scope of the project) • Application consulting, guiding the customer through the configuration • Project documents – for example, project plan, training documents • User-specific customization for detailed steering of processes • Customizing in SAP ERP necessary for the rapid-deployment solution • Functional settings in the core interface (CIF) to support the scope of the rapid-deployment solution • Go-live and support • Technical setup of SAP IS-U, SAP PI and MDUS • End-user training • Additional customizing in SAP ERP (not related to the rapid-deployment solution) • Installation and technical setup of further systems (quality and production systems), including transport system • Creation and support of master data • No integration with other SAP components not mentioned here What does SAP deliver? What do you have to do? Werecommendthecooperationwith a QBS*-certified MDUS vendor *Qualified Business Solution

42. Project Team: SAP • SAP Project Lead • Serves as a central contact person, from project initiation to going live and support • On the SAP side, responsible for functional project management, coordination, support and coaching of the customer’s project manager, and so on • SAP Consultants • Responsible for implementation of the agreed upon scope for the rapid-deployment solution • For exact role description please refer to workbreakdown structure.

43. Project Team: Customer • Leading Project Manager • Serves as a central contact person, from project initiation to going live and support • On your side: responsible for functional and commercial project management, coordination, overall project controlling, preparation of steering committees, and so on • Basis staff • Especially responsible for the installation and administration of the development and productive system landscapes • Functional department staff / key user • Responsible for workshops, questions from SAP, end-user training, and possibly as a power user for simple configurations • Specialized Staff (Optional) • Responsible for further specialized areas such as customization and configuration • For exact role description please refer to workbreakdown structure.

44. Technical Details

45. System Requirements • SoftwareSAP ERP ECC 6.0, enhancement package 6 • SAP PI 7.11 (if PI option is chosen) • HardwareSAP • See Installation Guide for ERP ECC 6.0, enhancement package 1 – available at: http://service.sap.com/instguides • MDUS • SOAP (Simple Object Access Protocol) • WS-RM 1.2 (WebServices – ReliableMessaging 1.2) • Operating systemSee Installation Guide for ERP ECC 6.0, enhancement package 1 – available at: http://service.sap.com/instguides • DatabaseSee Installation Guide for ERP ECC 6.0, enhancement package 1 – available at: http://service.sap.com/instguides

46. SAP IS-U System Landscape Graphic SAP PI MDUS Simulator As Middleware for communication Master – and Meter Data Master – and Meter Data Meter Data Meter Data MDUS SAP ERP ServerDevice Management Meter Reading Billing Master – and Meter Data Master Date Synchronization Device / Register Data Meter Date Repository Discrete Meter Readings Meter Data Legend: Required components Optional Data flows

47. SAP Rapid-Deployment solutionsThe fastest way to run your business better • Visit us: http://service.sap.com/solutionpackages • Contact us: Rapid.Deployment@sap.com