SAP SRM rapid-deployment solution for operational sourcing

1. SAP SRM rapid-deployment solution for operational sourcing Solution Details, 22.08.2012

2. Contents Introduction to SAP Rapid Deployment Solutions Overview of the Solution Solution in Detail • Operational sourcing behind-the-firewall (single back-end) • Operational sourcing behind-the-firewall (multiple back-end) • Operational sourcing decoupled bidding (multiple back-end) Service Delivery Technical Details

3. Introduction to SAP Rapid Deployment Solutions

4. Today’s reality… “ “ • Statistics state that up to 70% of IT projects run late, over-budget, or do not meet planned goals…Consequently, implementation risk is a critical factor… • From “Introducing Packaged Solutions” by Michael Krigsman • Now when companies think about implementing an application, they really want to implement an integrated solution. • Henry D. Morris, Senior Vice President of Worldwide Software and Services, IDC • Customers today want choices in how they scope, configure, and deploy business software. • Peter M. Russo, Managing Director of Pierre Audoin Consultants

5. You want to… • … ensure the most predictable and fastest time to business value • … deliver the integration the business demands to start and grow without compromises • … choose from a modular ready to use portfolio of solution, deployment and pricing options

6. SAP and a global partner ecosystem offer Rapid Deployment Solutions to meet specific business needs… • Software • Quickly address the most urgent business processes • Content • SAP best practices, templates and tools make solution adoption easier • Enablement • Guides and educational material speed end user adoption • Service • Fixed scope and price provides maximum predictability and lowers risk SAP Rapid Deployment Solutions Rapid Deployment Solutions Software Service Content Enablement

7. … which allow predictability, out-of-the-box integration and adoption choices as business demands • Predictability • Fast value in days/weeks • Fixed cost and fixed best practice scope • Integration • Integrated start and growth options • Immediate and future IT and business processes landscape integrity • Choice • Modular packages to meet specific business needs and allow individual adoption paths • Flexible licensing and deployment options SAP Rapid Deployment Solutions

8. Why have customers chosen SAP Rapid Deployment Solutions? • 8 • Weeksto go-live • 15% • Reduction in project costs • 4 • Week implementation

9. Delivered by SAP or qualified partners • Large Global Partner Ecosystem maximizes availability of and choice within the Rapid Deployment Solutions portfolio • System integrators and value-added resellers provide industry and LoB specific capabilities and expertise • Cloud partners provide the deployment options to match your business needs

10. SAP Rapid Deployment Solutions define a new standard for business solution adoption across the SAP Portfolio Solution Portfolio Industry & LoB Deployment Innovations Business Solutions On demand Mobility Analytics On premise HANA Technology On device

11. SAP Rapid Deployment Solutions support all use cases along your adoption path Predictability Integration Choice From zero to ERP baseline in one goIndustry & geography-ready Start New business and user capabilities – that fit with your existing footprint LoB or industry-specific, mobile, business analytics, collaboration Grow, extend, innovate

12. Get the most out of your business – NOW! • Quickly meeting your most pressing business needs on unprecedented predictability to adopt and manage business solutions • Enabling strategic business adoption paths with out-of-the-box integration for start and grow options as your business demands • Giving choice by providing a modular and well defined portfolio of solution options together with a Global Partner Ecosystem

13. Overview of the solution

14. SAP SRM RDS for operational sourcingGet bids quickly, efficiently, and electronically • Operational sourcing solution enables: • Automation of request for quotation process • E-mails to multiple suppliers, requesting bids for specific goods and services • Online bid response by suppliers • Easy side-by-side comparison of competitive bids • Winning bid selection and contract creation • Undocumented maverick spend based and lack of compliance to competitive sourcing policy • Disconnected business processes for end users requesting goods and services in SAP SRM or SAP ERP and central purchasing team’s sourcing process • Inefficiencies and delays with phone, paper, or e-mail-based RFQ process • Standalone sourcing automation solutions incur expensive licensing or subscription costs, have security issues with on-demand deployment on third-party servers, and provide poor to no integration with customer’s existing SAP software systems

15. Business process scope covered Approve purchase requisition / shopping cart Issue request for quotation (RFQ) Issue Request for Quotation (RFQ) Generate operational reporting and analyze key performance metrics Confirm participation* Supplier Create follow-on documents Submit quotation /bid response Operational purchaser Operational purchaser Select quotation andaward bid winner Compare bids SAP SRM SAP ERP * Not for decoupled bidding

16. Benefits for you • Lower % of maverick spend • Operational sourcing cycle time • Reduction in % of contract leakage • Spend under management • Reduction in single supplier sourcing • Increase in competitive bids with operational sourcing • Reduce costs and cycle times and improve the transparency of the operational sourcing process • Identify, realize, and capture significant cost savings • Rapidly deploy an easy-to-use online process for supplier to receive and submit bids • Enforce strategic supplier use by routing RFQs and automating follow-on PO and contract creation

17. Operational Sourcing • Behind-the-firewall • Single back-end deployment • Classic scenario

18. SAP SRM RDS for operational sourcing behind-the-firewall (single back-end): scope and benefits • Enable a significant TCO reduction by using only one client with SAP SRM add-on for SAP ECC and an existing SAP ECC server • Reduce costs and cycle times and improve the transparency of the operational sourcing process • Identify, realize, and obtain significant cost savings • Embed sourcing methodology to drive repeatability and standardization • Close the loop with suppliers, users, and finance • Let users work with a user-friendly, intuitive Web interface Centralized operational sourcing solution enabling integration of: • Existing procurement processes with additional sourcing functionalities • Goods and services sourcing • Competitive demand-driven requests for quote bids with multiple suppliers. This preconfigured process offers you direct integration of SAP SRM as an add-on installation with deployment on your single SAP ERP application.

19. In the system: Behind-the-firewallDelivery option: Single back-end deployment, classic scenario SAP ERP Purchaser SAP SRM Purchaser Internet Supplier Side • Key process flows covered • Operational sourcing with one bidding system behind a firewall • Searching for sources of supply centrally • Defining and creating sourcing events • Receiving bid responses from the bidders • Processing of RFQ • Awarding the qualified bid FIREWALL Purchase Requisition Shopping Cart CPPR* Sourcing Cockpit RFQ Creation Supplier Notification RFQ Responses Supplier Access Award Purchase Order / Contract Purchase Order / Contract * Collective Processing of Purchase Requirements

20. Operational Sourcing • Behind-the-firewall • Multiple back-end deployment • Classic or extended classic scenario

21. SAP SRM RDS for operational sourcing behind-the-firewall (multiple back-end): scope and benefits • Optimize the source-to-pay process by the extending of the SAP SRM 7.02 solution with more strategic procurement functionalities • Reduce TCO by enabling sourcing on a platform that complements existing SAP ECC applications • Reduce costs and cycle times and improve the transparency of the operational sourcing process • Identify, realize, and obtain significant cost savings • Embed sourcing methodology to drive repeatability and standardization • Close the loop with suppliers, users, and finance • Let users work with a user-friendly, intuitive Web interface Centralized operational sourcing solution enabling integration of: • Existing procurement processes with additional sourcing functionalities • Goods and services sourcing • Competitive demand-driven requests for quote bids with multiple suppliers This preconfigured process offers you direct integration of SAP SRM as a central hub with deployment on one or multiple back-end SAP ECC applications. The leading system for follow-on documents, like PO and invoice, can be • either SAP ECC (classic scenario) • or SAP SRM (extended classic scenario).

22. In the system: Behind-the-firewallDelivery options: Multiple back-end deployment, classic or extended classic scenario SAP ERP Purchaser SAP SRM Purchaser Internet Supplier Side • Key process flows covered • Operational sourcing with one bidding system behind a firewall • Searching for sources of supply centrally • Defining and creating sourcing events • Receiving bid responses from the bidders • Processing of RFQ • Awarding the qualified bid FIREWALL Purchase Requisition Shopping Cart CPPR* Sourcing Cockpit RFQ Creation Supplier Notification RFQ Responses Supplier Access Award Purchase Order / Contract Purchase Order / Contract * Collective Processing of Purchase Requirements

23. Operational Sourcing • Decoupled bidding • Multiple back-end deployment • Classic or extended classic scenario

24. SAP SRM RDS for operational sourcing decoupled bidding(multiple back-end): scope and benefits • Optimize the source-to-pay process by extending SAP SRM with more strategic procurement functionality • Reduce TCO by enabling sourcing on a platform that complements existing SAP ECC applications • Improve security by separating supplier portal from internal back-end • Reduce costs and cycle times and improve the transparency of the sourcing process • Identify, realize, and obtain significant cost savings • Embed sourcing methodology to drive repeatability and standardization • Close the loop with suppliers, users, and finance • Let users work with a user-friendly, intuitive Web interface Centralized operational sourcing solution enabling integration of: • Existing procurement processes with additional sourcing functionalities • Goods and services sourcing • Competitive demand-driven requests for quote bids with multiple suppliers To enhance the security of your system, you can choose to implement bid decoupling, which allows bidders to confirm RFQ participation and create quotations or bid responses without accessing your internal SAP SRM application. The bidders access a supplier portal that is available outside your firewall. In addition, preconfigured process offers you direct integration of SAP SRM as central hub with deployment on one or multiple SAP ECC back-end systems. Leading system for follow-on documents • can be either SAP ECC (classic scenario) • or SAP SRM (extended classic scenario).

25. In the system: Decoupled BiddingDelivery options: Multiple back-end deployment, classic or extended classic scenario SAP ERP Purchaser SAP SRM Purchaser PI SAP SRM Supplier Portal • Key process flows covered • Operational sourcing with one bidding system behind a firewall and a supplier portal in front of the firewall • Searching for sources of supply centrally • Defining and creating sourcing events • Receiving bid responses from the bidders on a supplier portal in SAP SRM • Processing of RFQ • Awarding the qualified bid FIREWALL Purchase Requisition Shopping Cart CPPR* Sourcing Cockpit RFQ Creation RFQ Copy RFQ Responses Copy RFQ Responses Award Purchase Order / Contract Purchase Order / Contract

26. Service Delivery

27. Go live in as little as 10 weeks 1 2 3 • Start • Run • Deploy Expectations • Project management • Kick-off workshop participation • Preparing technical infrastructure • Mutually-approved scope document • Working SAP system • Implementation • Testing • Key User Training • Successful rollout and adoption • Configuration documentation • User-acceptance testing • Onsite and remote support • Superior support to ensure smooth functioning Results Note: This slide represents a typical deployment. Exact details may differ according to solution.

28. Pre-defined Services for Rapid Deployment Solutions • Your path to Go-Live: fast, efficiently and at predictable cost • Fixed-price Implementation Services • Pre-defined Project Methodology • Ready-to-use Accelerators 1 2 3 Start Deploy Run • Project management • Kick-off workshop participation • Preparing technical infrastructure • Accelerators / Deliverables • Consulting Delivery Guide • Project schedule • WBS • Service Delivery Model, roles and responsibilities • Request for consultants template • Process descriptions • Process-flow-documents • Kick-off presentation • Consumption Guide • Pre-delivery requirements and checklist • Solution Realization • Master Data Load • Refinement Workshop &Refinement Realization • Knowledge Transfer to Key Users • Accelerators / Deliverables • Installation guide • Solution Documentation • Solution Manager content • Best-Practices content(pre-configuration) • Configuration activities • Consulting Delivery Guide • Implementation Content • Performance Tests • End User Training • Sign off of solution • Go-Live Preparation • Go-Live • Post go-live support and activities • Improvements and road map workshop • Accelerators / Deliverables • Test cases • Deliverable acceptance forms • Training Materials – Process-flow recordings etc. • Go-Live Checklist Note: This slide represents a typical deployment. Exact details may differ according to solution.

29. Implementation methodology 1 2 3 Start Deploy Run Kickoff Workshop Configuration Guide Project Schedule Scoping Questionnaire Check Lists Support Portal Note: This slide represents a typical deployment. Exact details may differ according to solution.

30. Project plan and timelines 1 2 3 Start Deploy Run • Prepare Project • Kick off workshop • Select Options • Check Installation • Activate Solution • Confirm Solution • Acceptance Testing • Train Key Users • Set up Customer Data • Transport • End-user Training and Organisation Change Management • Prepare Production • Project Sign-off &Support SAP involvement Customer involvement Note: This slide represents a typical deployment. Exact details may differ according to solution.

31. Go live in as little as 10 weeks • Enablement of the operational sourcing process • Implementation based on different deployment and scenario options • Single or multiple back-end deployment • Behind-the-firewall or decoupled scenario • Automated basis customization and operational sourcing functionality-related configuration • Description of portal and SAP NetWeaver PI for the decoupled scenario • Predefined personal object work lists (POWLs) • Standard document text schemas, security or user authorizations, and portal business content • Master data migration from one SAP ECC to SAP SRM A special step-by-step guide describes each activity during the deployment

32. Key deliverables • Provide the IT infrastructure (server) • Install the required software solutions in required version • Provide fixed contact people in the business and IT departments • Conduct end-user training and change management • Lead performance and integration testing • Conduct data migration and cleansing • Transport to production • Offer basis support for SAP SRM, SAP ERP, and SAP NetWeaver PI • Configure SAP NetWeaver Business Client and SAP NetWeaver Portal • Supply application management services (AMS) support • Installation check • Workshop to confirm the predefined requirements • Project documents: • Work breakdown structure (including a project schedule) • Test scripts • Scoping questionnaire • Set up and configuration of DEV, QA, and PRD systems, integrated to the existing self-service procurement landscape • Activation and unit testing of chosen packages for the SAP SRM rapid-deployment solution for operational sourcing in the development system • Knowledge transfer to key users on configured SAP SRM rapid-deployment solution for operational sourcing software system • Support for going live

33. Project team: SAP • SAP Project Lead • Serves as a central contact person, from project initiation to going live and support • On the SAP side, responsible for functional project management, coordination, support and coaching of the customer’s project manager, and so on • SAP Consultants • Responsible for implementation of the agreed upon scope for the rapid-deployment solution

34. Project team: customer • Leading Project Manager • Serves as a central contact person, from project initiation to going live and support • On your side: responsible for functional and commercial project management, coordination, overall project controlling, preparation of steering committees, and so on • Basis staff • Especially responsible for the installation and administration of the development, test, and productive system landscapes • Functional department staff / key user • Responsible for workshops, questions from SAP, end-user training, and possibly as a power user for simple configurations • Specialized Staff (Optional) • Responsible for further specialized areas such as customization and configuration

35. Technical Details

36. System landscape options

37. System landscape: Operational SourcingDelivery option: Single back-end deployment, classic scenario, behind-the-firewall Bidders via Internet DEV / QA Environment Production Environment FIREWALL SAP Portal SAP PI SAP NW Business Client SAP NW Business Client SAP SRM SAP SRM SAP BW SAP ERP SAP ERP Optional / Not in RDS Scope

38. System landscape: Operational SourcingDelivery option: Multiple back-end deployment, classic or extended classic scenario, behind-the-firewall Bidders via Internet DEV / QA Environment Production Environment FIREWALL SAP NW Business Client or SAP Portal SAP NW Business Client or SAP Portal SAP PI SAP SRM SAP SRM SAP BW SAP ERP SAP ERP Optional / Not in RDS Scope

39. System landscape: Operational SourcingDelivery option: Multiple back-end deployment, classic or extended classic scenario, decoupled bidding Bidders via Internet DEV / QA Environment Production Environment SAP SRM (SUS) with Supplier Portal SAP SRM (SUS) with Supplier Portal FIREWALL SAP PI SAP PI SAP SRM SAP SRM SAP BW SAP ERP SAP ERP Optional / Not in RDS Scope

40. SAP Rapid-Deployment solutionsThe fastest way to run your business better • Link to more Information: • http://www.sap.com/solutions/rapid-deployment