DOP Strategic HR Web Pages

1. DOP Strategic HR Web Pages Human Resource Manager’s Meeting February 2, 2011 La’Tonja Hunter, Sr. Management Analyst Angie Hogenson, HR Metrics Program Manager Department of Personnel

2. DOP Strategic HR Goal Information readily available to help make strategic HR decisions impacting your workforce.

3. Strategic HR Content Providers • Planning & Performance Division (PPD) provides research, data and information to support strategic workforce and performance management. • Information is compiled from credible public and private sector resources. • Content links to other disciplines such as: • Workforce Planning tools link to Competencies, Job Analysis, Assessment and Recruitment. • Workforce Data and Trends link to Reports and Publications.

4. Primary Subject Areas • HR Leadership & Shared Services – Overview of DOP and agency partnerships, HR decision making and reform initiatives. • HR Management Performance & Accountability - Information and guidance to measure and monitor key workforce management practices. • Workforce Data and Trends – Provides context and supporting data when developing workforce strategies.  

5. Primary Subject Areas (cont’d) • Workforce Planning - general guidance and tools for workforce planning. • Employee Performance Management – general guidance and tools for managing performance. • Research and Resources – information and resources in the form of tools and guidance to assist agencies with strategic HR initiatives.

6. Enterprise Workforce Reports • State Workforce – Fiscal year snapshot and trend report of our the workforce. • Statewide and Agency HRM - Annual roll-up of workforce management based on the workforce management logic model and individual agency reports. • Performance Based Incentives & Recognition Report (HB 2049) - Annual report of incentives and recognition awards based on performance. • Employee Survey - Agency comparisons of Employee feedback on workforce management. • Pew Center Grading of the States - National state comparisons of workforce management.

7. HIGHLIGHT: 2010 Statewide Workforce Report • The 2009 Statewide Workforce Report was the first statewide workforce report in 20 years. • Report received the 2010 NASPE Communications Award. • Legislator’s, legislative staffers and the media continually referenced the report. • Other state’s are using our report as a model for creating their own tool. • The report is a tool for state leaders in setting priorities, making improvements and monitoring accountability. • Core workforce metrics are reported as well as significant workforce impacts/issues. While the focus is on the fiscal year, key initiatives are also noted.

8. WA State Employee Data • Focus is Executive Branch data. • Headcount and Temporary Layoff data is provided for Legislative and Judicial Branches. • Regularly Updated Core HR Metrics: • Headcount – Monthly Updates • Average Turnover Rate – Fiscal Year Updates • Temporary Layoff – Monthly Updates • Salary – Calendar Quarter Updates • Average length of service – Calendar Quarter • Demographics – Calendar Quarter

9. Strategic HR Benefits • Information to help with strategic workforce planning. • Eliminates the need for running workforce data reports internally. • Enterprise information readily available for media requests, legislative requests and public disclosure requests. • Access to specific best practice strategies in CLC. • Readily available information for agency-to-agency comparisons.

10. Feedback Needed • Who has used the information located under Strategic HR? • How have you used it? • What other types of information would be helpful to have? • Have you gone to the site and not found what you are looking for? What was it?

11. Strategic HR Contacts • DOP Planning & Performance Division Email:StrategicHR@dop.wa.gov • DOP Planning & Performance Division Phone Number: (360) 664-0386 • For help with HRMS technical issues, please contact the DOP Service Center:servicecenter@dop.wa.gov