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Single Window Development and Implementation Experience of Senegal

Single Window Development and Implementation Experience of Senegal. Background (before Custom). The project of single Window (ORBUS 2000) has started in 1995 with Trade Point Senegal, when Senegal was convinced that Information Technologies were to improve trade procedures.

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Single Window Development and Implementation Experience of Senegal

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  1. Single Window Development and ImplementationExperience of Senegal

  2. Background (before Custom) • The project of single Window (ORBUS 2000) has started in 1995 with Trade Point Senegal, when Senegal was convinced that Information Technologies were to improve trade procedures. • In 1996, a workshop was organized with all the stakeholders to validate the way of doing business. • In 1999, the software was ready but could not be tested because the custom administration was hostile.

  3. Background (from custom….) • In 2001 the Minister of finance and the Minister of Commerce agreed to transfer ORBUS management to Custom • In 2002, Custom create a private company to develop and deploy the ORBUS system • From 2002 to 2004, GIE GAINDE 2000 has improved the system using latest technologies and adapting functionalities to the new business environment. • In 2004 the pilot of ORBUS was launched in January and the system is officially operational since July 1st

  4. Design and development process« National initiative, national funding, national expertise » Automate Standardize Automate Standardize What we plan… (95) What we’ve done (2002) describe describe Simplify optimize Automate Standardize standardize Automate Improve… Improve…

  5. Design and development process

  6. BANK A BANK B BANK X ELECTRONIC PAYMENT PLATFORM CENTRAL BANK TRADE X Interface Custom Brokers TREASURY Electronic payment system

  7. Structure and services Services Center Training Center Users Technical Assistance

  8. printing STAKEHOLDERS ELECTRONIC PAYMENT PLATFORM Importers payment

  9. Government Agencies Importers Private Agencies Custom Brokers Participants

  10. Participants • GOVERNMENT AGENCIES: • Change Control Authority (DMC) • Department of Agriculture (DPV) • Department of Breeding (DIREL) • Department of Commerce (DCE ) • Department of Fishing (DOPM) • Quality Contral Division (DCQ) • Metrology Division • La Direction des Eaux et Forêts • Direction de la Pharmacie

  11. PRIVATE STAKEHOLDERS: • Banks • Insurance companies • Inspection : COTECNA • CLIENTS: • Importers • Custom brokers

  12. Business model • Initial funding :Government and CGPID • Fees: • Connexion: 200 USD (once at all) • For each transaction: 4 USD • For each document: 2 USD 

  13. Situation • Project cost: • From 96 to 99: 4 millions USD • From 02 to 04: 1 million USD • Online users: 50 Custom agents – 80 importers. • Offline users: 50/ day • Number of transaction/month: 3000 (57%) • Operator Agency: • Name : GIE GAINDE 2000 • Owners: C.G.P.I.D (80%) – private (20%) • Staff: 28

  14. Results

  15. Results

  16. Lessons learned • Single windows system is a combination of Technologies, business organisation and human factors • Strong commitment of government is necessary • Map the reality before reingeniering • Custom administration involvement is necessary • Users training is a critical aspects

  17. What are your future plans for the Single Window? • Electronic payment system • Single entries for both ORBUS and Trade X • Multi platform application • Connexion of news stakeholders • Common standard for data exchange with other bodies (XML,UNLK, UNTDED,…) • Build pan African Network for Trade Facilitation

  18. Demonstration

  19. UNECE UN/CEFACT

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