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Use of English II

Use of English II. Understanding Communication. COMMUNICATION. REVISION OF LAST CLASS . ELEMENTS IN THE PROCESS. Sender Message Channel/Medium Receiver Feedback . Describing the Process. Conceptualization Encoding Selection of Channel/Medium Decoding Interpretation Feedback.

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Use of English II

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  1. Use of English II Understanding Communication

  2. COMMUNICATION REVISION OF LAST CLASS

  3. ELEMENTS IN THE PROCESS • Sender • Message • Channel/Medium • Receiver • Feedback

  4. Describing the Process • Conceptualization • Encoding • Selection of Channel/Medium • Decoding • Interpretation • Feedback

  5. Sender/Source (Message conceived) Encoding message (sender role) Channel/Medium (communication tools selected) Feedback supplied Message received /interpreted (receiver role) Decoding message Theory & Process of Communication

  6. Today’s Class CONTEXTS OF COMMUNICATION

  7. Communication takes place in a variety of settings: • Intra-personal • Interpersonal • Small-group • Public communication • Mass communication • Inter-cultural communication • Organizational communication

  8. Intra-personal communication • Communicating with yourself • Thinking, daydreaming, solving problems, imagining. • Also includes all physical feedback mechanisms • Sensations of hunger, pain, pleasure.

  9. Inter-personal communication • The interaction of two or more people. • The one-on-one setting • Direct contact of one person with another person. • E.g. interviews, conversations, intimate communication

  10. Small-group communication • Interaction between 4-6 people. • Requires the following conditions: • Leadership • Equal sharing of ideas • Peer pressure • Roles & norms • Focus on a common goal • One of the most important communication settings. • It exists everywhere • family, interview teams, work groups, military teams, business groups.

  11. Public communication • When one person talks to several others and is the dominant focus of the communication. • E.g. speaker and an audience – speech, debate, general devotion • Defining characteristics • One person is identified as the primary sender of messages • Others function primarily as receivers of those messages

  12. Mass communication • This communication begins to function when a message needs help to get from its source to its destination. • Some form of medium is needed to connect the sender to receiver • Media may be print (newspaper/magazine), electrical (radio, television, video), or electronic (computer modem)

  13. Mass communication con’d • Defining characteristic • Something comes bet. direct communication of sender & receiver • Usually a delay in sending & receiving messages, and in the feedback (if any)

  14. Organizational communication • Focuses on inter-personal, small-group, public and mass communication as they interact in a complex, multi-group setting. • E.g. business, government, and educational institutions

  15. Intercultural communication • Sometimes called “cross-cultural communication” • This context describes what happens when the sender of a message is from a different cultural background than the intended receiver. • E.g. a person can communicate with someone who does not share the same culture; communicating across social sub-groups

  16. ACTIVITY Jim’s computer Mum, will be home this Saturday. Pick me up from the airport. Love, Jim. Mum’s computer Sorry, Son. Take a Taxi. Will be in a Meeting. Mum.

  17. Complete the following: Sender: Message: Medium: Channel: Feedback:

  18. ANSWER • Sender: Jim • Message: To pick him up at the airport this Saturday • Medium: Electronic mail (E-mail) • Channel: Computer • Feedback: She cannot pick him up; he should take a taxi.

  19. END OF CLASS

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