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Health Literacy: from concept to improving consumer outcomes

Gain insights into health literacy from a Family RN/Discharge Planner's experience. Explore the importance of health literacy, role of accreditation and national standards, and the impact on communication and technology. Discover tools and resources for becoming a health literate organization, including policies, staff training, and continuous quality improvement. Foster empowerment and shared decision-making for improved patient participation in care.

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Health Literacy: from concept to improving consumer outcomes

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  1. Health Literacy: from concept to improving consumer outcomes

  2. My experience with health literacy Family RN/Discharge Planner Chair of TEHS Health Literacy Committee

  3. Accreditation National Standards

  4. What is Health Literacy?

  5. Health Literacy Environment Way Finding Printed Communication Oral Exchange Technology Audit tools gaps action plan - resources, guidelines

  6. Becoming a Health Literate Organisation Policies Champions Staff training Monitoring CQI

  7. Empowerment Participation in care Shared decision making

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