Department of Information Technology (DoIT)

1. Department of Information Technology (DoIT) CAO Roundtable August 5, 2015 * * * We Do I. T. * * * * * * We Do I. T. * * *

2. The Department of Information Technology (DoIT) http://clevelandmetroschools.org/Page/6662 * * * We Do I. T. * * * * * * We Do I. T. * * *

3. DoIT Service Catalog • District Supported Hardware • Instructional Applications • Service Limits • Service Procedures • Handout • DoIT Service Catalog - http://clevelandmetroschools.org/Page/7104 * * * We Do I. T. * * * * * * We Do I. T. * * *

4. DoIT Service Catalog Hardware Purchases • Device Selection Matrix – Matches technology to instructional goal • Hardware Purchase Process • Request a quote (from TechPurchases@Clevelandmetroschools.org) • Generate PO/Resolution • All Hardware Purchases must be shipped to the Woodland Warehouse to be inventoried * * * We Do I. T. * * * * * * We Do I. T. * * *

5. Software Evaluation & Approval Process Initial Steps 1. Reference the DoIT Service Catalog 2. Align to Academic Achievement Plans and Strategic School Design. 3. Target February through May for software evaluation requests in preparation for the following school year Process 1. Submit a Service Desk ticket (helpdesk@clevelandmetroschools.org) 2. Requests are reviewed by DoIT and Academics • DoIT (compatibility, network requirements, data requirements) • Academics (Research base, instructional goals, licensing and sustainability, PD) * * * We Do I. T. * * * * * * We Do I. T. * * *

6. Microsoft Office 365 Coming December 2015 Upgrades to Email, Calendars and Contacts Professional Development and Training opportunities available starting in September 2015 * * * We Do I. T. * * * * * * We Do I. T. * * *

7. Student Information System (eSchoolPLUS) (Note:  IEPPlus see Special Education Department for assistance) SIS Objectives: •Collect, manage and report student data in a “one-stop” service and access environment •Support interfaces and integration with other District applications; for example, IMS, Assessment and Benchmarking Tools, Career Planning Tools – make “source” data available •Ensure data integrity, privacy and security, including Federal and State reporting •Support teachers, building staff and central staff by reducing administrative overhead and simplifying work processes and procedures •Enable on-going flexible reconfiguration of the SIS to support the District’s portfolio model , school autonomy and District initiatives; also introduce District-level tools within the SIS such as District Course Catalog, On-Track reporting, parent/teacher conferences • Support the owners of the data and SIS functions to meet school and District initiatives * * * We Do I. T. * * * * * * We Do I. T. * * *

8. A Few SIS Main Functions – It’s all about the student! •Admissions – enrolling new or returning student with appropriate documents •Entry/withdrawal between buildings and in/out of District •Entry and maintenance of teaching staff and role profiles; for example, principals, school counselors, secretaries •Support for course catalogs and scheduling process •Entry of daily attendance for all students – homeroom or period-by-period •Report cards, interim progress reports, transcripts, online grade book and classwork •Entry and maintenance of student medical and discipline information •Entry and retention of historical standardized test scores and District assessments •Communications - entry and maintenance of student contact information * * * We Do I. T. * * * * * * We Do I. T. * * *

9. Two Key SIS Portals • Teacher Access Center • Online attendance • Mark reporting • HQT Updates • Grade book • Home Access Center - portal for parents/guardians and students • Real-time view of information in SIS • Attendance • Schedules/course requests • Report cards, interim progress reports • Classwork • Test scores and histories • Transcript summaries • Student routing • Contact information * * * We Do I. T. * * * * * * We Do I. T. * * *

10. Access to SIS • •Initial access to the SIS, including user rights according to profile • •Password resets by SIS support staff • •Password changes by SIS user • •Navigation assistance once inside the SIS • •Training for SIS – How To’s •Training calendar year-round with focus on training at the “right” time •http://www.clevelandmetroschools.org/Page/7322 • • School Reporting/Timeline for SIS • SIS Password Resets, call: 216.432.6232/216.838.0230 • SIS Assistance, call: 216.838.0230 * * * We Do I. T. * * * * * * We Do I. T. * * *

11. EMISEducational Management Information Systems • The Office of Educational Management Information Systems (EMIS) is a component of the statewide data collections system for Ohio’s primary and secondary education. • The Office of EMIS primary responsibility is providing the accurate and accountable data to the Ohio Department of Education. • Staff, student, district/building, and financial data are collected through this system. • Staff data include demographic, attendance, and course information. • Demographic, student attributes, attendance, program, course, and test data are submitted to ODE at the student level. General school district and school building data, including financial data, are also reported through the Office of EMIS. * * * We Do I. T. * * * * * * We Do I. T. * * *

12. Instructional Management System (IMS)Schoolnet • What you learned: • Digital Scope & Sequence, Digital Lesson Plans • Express Tests, Manual Tests • Pre-Formatted Reports, Custom Reports • Things to know: • Every day pulls data at 10pm. Data is ready for reporting at8am. • Standardized test data is entered when received based on testing windows and receipt from the State and vendors. • Rollover will be complete early next week. • Students will be active on their first enrollment date. • The IMS will help you elevate teaching and learning in your school. * * * We Do I. T. * * * * * * We Do I. T. * * *

13. Network - Wireless • CMSD Devices are Configured to Connect to a Wireless Network • CMSD Internal Network • Windows Portable Devices - Laptops, Tablets, etc. • CMSD Mobile Network (internet access only) • Chromebooks • iPads • Guest Network was designed for "Guests Only" with limited access to internet sites; with automatic logoff after 1 hour. * * * We Do I. T. * * *

14. Employee Access • NEW Employee Basic Access: • Principals & Assistants • Network; Email; SIS (eSchoolPlus); IMS (SchoolNet) • AS/400 (Approve Purchases) CSA Request Form Required and can be located at http://clevelandmetroschools.org/cms/lib05/OH01915844/Centricity/Domain/122/CSA_April2015.pdf • Teachers • Network; Email; SIS (eSchoolPlus); IMS (SchoolNet) • All Other Personnel • Network & Email • TRANSFER Employee - Contact the CMSD Service Desk @ 216-838-0440 or email - helpdesk@clevelandmetroschools.org * * * We Do I. T. * * * * * * We Do I. T. * * *

15. CMSD Service Desk Starting point for all technical issues and questions: (216) 838-0440 • Services Available • Password Resets • Access Support • Printers • Computers • Application Support • Web Browsing Issues • Tier 2 Services • Remote Application Support • Hardware Support Walkthroughs • Hours of Operation: Monday-Friday, 7am-6pm • Everything Starts With A Ticket! * * * We Do I. T. * * * * * * We Do I. T. * * *

16. Technology Walk-up Service Desk • Services Available: • Mobile Device Assessment and/or Repair • Laptops, iPads, Nooks, Chromebooks • Wireless Network Set-up • VPN Client Set-up • Cell Phones • Pickup, Assessment and/or Repair • Email Configuration • Password Reset • Self-Service Option Available (http://clevelandmetroschools.org/Page/6977) • Located on the 3rd Floor of the East Professional Development Center • Serving our Customers Monday-Friday, 7am-5:30pm • Applies to CMSD Devices Only * * * We Do I. T. * * * * * * We Do I. T. * * *

17. Field Support • Hands-On Staff In Your Schools • Desktop Computing Environment Support • Dell Laptops • Hewlett-Packard Desktops • Microsoft Surface • Chromebooks • Field Support Staff Supporting Varying Types of Service Requests • Laptop, Desktop, and Mobile Device Imaging * * * We Do I. T. * * * * * * We Do I. T. * * *

18. Special Education Laptops • Each school will receive a delivery of laptops - one Dell laptop per K-12 intervention specialist allocation. • K-12 Intervention Specialists (CD, MD/AU, ED, HH, OH, VI) will SIGN OUT a laptop using the forms received today in your Special Education informational folder. • Forms should be kept at the school; one copy sent to Rick Novak and one copy to Lisa Floyd. • At the end of the school year, or when a teacher transfers, the laptop will be RETURNED to the principal or designee. • Laptops are for teacher use to draft and update IEPs/MDRs/BIPs, complete progress reports, and complete other compliance duties.

19. Thank You. * * * We Do I. T. * * * * * * We Do I. T. * * *

20. Thanks to our Partners for their donations to today’s DoIT Update * * * We Do I. T. * * *