Journey from a Reactive Safety Program to a Proactive Safety Process

1. Journey from a Reactive Safety Program to a Proactive Safety Process John Martin MeadWestvaco Kraft Division Charleston SC Maintenance Training Administrator B-Safe Internal Consultant Anatomy of Change

2. How do you keep continuous improvement in your safety processes? • Management commitment & leadership • Involve employees at all levels of the organization in the safety process • Continuously review your management systems for injury/illness prevention • Routinely assess your safety culture • Maintain a robust accountability system Anatomy of Change

3. Anatomy of a Accident (1984) • John Martin’s Story • An analysis of events that occurred on June 7th 1984 • Journey of the people that were affected by that day. Anatomy of Change

4. Setting the Stage for Change • Moving an organization from reactive to proactive safety process. • How do you measure success? • Trailing Indicators • Leading Indicators Anatomy of Change

5. How do you measure Success? • Trailing Indicator – A safety measure that is downstream of incidents. Trailing indicators often are measures of failure, an outcome measure. Trailing indicators are not diagnostic, they do not tell you what part of the system is broke. Anatomy of Change

6. How do you measure Success? • Trailing indicators: • Total Case Incident Rate (TCIR) • Lost Workday Case Incident Rate (LWCIR) • Lost Work Days • Workers’ Compensation Claim Rate (WCCR) • Incurred Workers’ Compensation Costs per Hour Worked • Visits to First Aid • Manpower Availability • Accident Investigations Anatomy of Change

7. How do you measure Success? • Leading Indicator – leading indicators are the performance drivers that communicate how outcome measures are to be achieved; a measure that is upstream of incidents. Leading indicators are also used to measure activities, whether or not things are getting done. Leading indicators provide data to assess aspects of the safety system that need to be fixed. Leading indicators “measure the presence of safety.” Anatomy of Change

8. How do you measure Success • Leading indicators: • Safety committee activity • Safety logbook use • Hazard Identification Process • Job Safety Analysis • Near miss Analysis • Health and Wellness Committee Activities • Compliance Training activity • Management Accountability Process • Safety Review and Reinforcement Sessions • Safety Action Planning Anatomy of Change

9. Leading indicators: Safety committee activity Safety logbook use Hazard Identification Process Job Safety Analyses Completed Near miss Analysis Health and Wellness Committee Activities Compliance Training activity Management Accountability Process Safety Review and Reinforcement Sessions Safety Action Planning Process element performance levels, Safety perception survey results Number/percent of hazards identified/corrected Number of one on one contacts completed Number/percent of employees involved in meaningful accident prevention activities Contact rate % safe Comment quality Number of action plans completed Number/percent of near misses reported/investigated/preventive actions completed). How do you measure Success Anatomy of Change

10. Leading Indicators • BBS Process Participation • Ergonomic Action Plan that measures the number of MSD Stressors removed from the process. • Safety integrated in companies strategic plans • Budget to facilitate empowering the entire workforce. Anatomy of Change

11. Keys to successful implementation of a proactive safety culture. • Assessment of safety culture • Collaboration/integration of safety & health in the business planning process • Continuous improvement process that keeps the safety process evergreen. • Total commitment to proactive safety processes. (Management commitment & leadership) • Focus on leading indicator measurement. Anatomy of Change

12. Proactive Safety Review • Safety Process fully integrated into the Company’s Strategic Plan. • Collaborative relationship between Safety/Health Department and all levels of organization. • Customization of Behavioral Safety Process to fit needs of organization. • Implementation of a “systematic approach” to injury/illness prevention. Anatomy of Change

13. Measure the Presence of Safety! John Martin MeadWestvaco Kraft Division Charleston SC Maintenance Training Administrator B-Safe Internal Consultant 843 745 3201/AJM13@meadwestvaco.com Anatomy of Change