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Avenue Medical Centre Patient Satisfaction Survey 2013

Evaluate your experience with the practice. Rate services, access, online options, appointment bookings, and more. Your feedback helps us improve.

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Avenue Medical Centre Patient Satisfaction Survey 2013

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  1. GP Patient Survey 2013 Cambridge Avenue Medical Centre

  2. Q1: Are you satisfied with the services offered by the practice?

  3. Q2 – Getting though on the telephone

  4. Q3 – Phone access to doctor or nurse

  5. Q4: Are you aware that practice has a website?

  6. Q5: Do you know you can book appointments on-line?

  7. Q6: Do you know you can request repeat prescriptions on-line?

  8. Q7: When you booked (on-line,phone,other)did you see the doctor

  9. Q8: If yes, did you see the doctor on the :-

  10. Q9: Were you able to see a doctor when you wanted?

  11. Q10: If answer was no, what was the reason for this?

  12. Q11: Please specify

  13. Q12: did you know that you can book a telephone consultation with the gp of your choice?

  14. Q13: have you ever had a telephone consultation?

  15. Q14: If yes, was this helpful

  16. Q15: Overall how helpful do you find the Receptionists?

  17. Q16: How satisfied are you with the opening hours of the surgery?

  18. Q17: are you aware that the surgery provides chronic illness clinics?

  19. Q18: are you aware that the surgery provides minor illness clinics with NP?

  20. Q19: are you aware that the surgery provides Healthcare Assistant clinics?

  21. Q20: are you aware that the surgery provides a Travel Clinic?

  22. Q21: are you aware that the surgery provides a Family Planning Clinic?

  23. Q22: Do you feel that the surgery adequately covers the whole range of services which you require?

  24. Q23: My overall satisfaction with the quality of medical care from the doctors/nurses is

  25. Q24: Missed appointments are a problem for the practice. Can you easily contact the surgery to cancel ?

  26. Q25: Overall how do you rate the cleanliness of the surgery?

  27. Q26: Overall how do you rate, how easy it is to access the building?

  28. Q27: Are you aware that you may park in the Chancel car park if necessary?

  29. Q28: Have you ever spoken to a triage nurse?

  30. Q29: If yes, did you find this helpful?

  31. Q30: Are you male or female?

  32. Q31: Please tell us your age

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